New Retina Macbook pro 13 Haswell system hang/unresponsive

Hello Everyone.


I have just got my new macbook pro retina 13 Haswell (October Model). This is my second day of usage and i have encountered sudden system freeze for 2 times already. The keyboard and the trackpad stops working including brigtness keys and volume control keys. i have use apple hardware test but no problem are found.



Could anyone tell me what is going on or having the same issue?

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Oct 25, 2013 5:56 AM

Reply
2,975 replies

Jan 18, 2014 1:22 AM in response to Adam.T

Again, I have had this MacBook Pro 13-inch, Haswell for over a month now. Am I seriously the only one who hasn't had this issue? Like I said, I'm constantly on my laptop either doing light gaming, photo editing or web browsing. I've NEVER come across this issue. I don't ever use any USB devices either. So, what's wrong here? Why are people here still complaining about this? The issue is GONE.


Please respond, Adam T.

Jan 18, 2014 12:28 PM in response to Adam.T

Uh... trolls these days.


I've been following this thread since October 26th. From what I've read, people who don't have any USB devices plugged in have the freeze/hang issue. The EFI update fixed it. I don't use USB devices, and I've never had the issue. That's what I meant.

It looks like everybody here is happy with their unit but you. You're just looking for an excuse to complain about something, aren't you?

Jan 18, 2014 12:32 PM in response to AdamVidalis

You obviously are the trolll here. The hanging problem is rampant, and these macbook pro retinas have been very unstable for a lot of people... I know a few that are even considering moving their entire platform off of macs because of stability issues, but the macbook pro retinas have been the worst.


I've been a computer user for over 30 years, working in large IT shops as well as doing a lot of video editing lately, and by far the worst experience I've ever had with a flaky machine has been with this macbook pro retina, early 2013 model.

Jan 19, 2014 10:46 PM in response to rakeshfromlynnwood

rakeshfromlynnwood,


You said you have the MacBook Pro from Early 2013, you still have an Ivy Bridge MacBook Pro . This discussion is about the Haswell 13-inch MacBook Pros from Late 2013 models. So, even people with the Ivy Bridge MacBook Pros are experiencing this issue? I admit, this chronic issue is odd, but I've never once experienced it yet after having it for over a month. If Apple came out with an update specifically fixing the freeze/hang issue with the 13-inch Haswell MacBook Pros, than I believe, from what I've seen, It has been fixed. I'm not trolling, I'm just really confused here. I'm getting worried about mine.



Syntactic,


When and how often does it happen? Which MacBook Pro do you have?

Jan 20, 2014 11:38 AM in response to syntactic

Wow. Does it happen when you don't have USB devices plugged in? What applications are you running when it happens? I've read earlier in the discussion that Google Chrome users have experienced the issue. I've even read in this discussion that people with MacBook Pros as far back as 2010 have had these issues after installing Mavericks. It has to be software related if people with older MacBook Pros are having this.

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New Retina Macbook pro 13 Haswell system hang/unresponsive

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