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Massive problem with audio interface

Hi there.


I recently bought a brandnew iMac 27" Haswell i7. I encountered problems with my Focusrite Scarlett 18i8 audio interface. These are buzzing, clicking and noise immediately or after 3 minutes or so. I tried everything, re-installed the driveres several times, nothing, really nothing worked.


Then I bought an RME Babyface audio interface - and guess what? It's the same problem. I also have a massive sound noise after some minutes or the recording channel in Garage Band drops completely.


What is wrong here? I already tried using a different power plug, tried all USB ports, turned off WiFi, HDD sleep mode, etc. Nothing worked.


Do you have an idea?


I appeciate your help,

Adrian.

iMac (27-inch, Late 2013), OS X Mavericks (10.9)

Posted on Oct 25, 2013 1:29 PM

Reply
762 replies

Dec 11, 2013 10:31 PM in response to derKlecks

not sure if it helps just reiterating the issue, but i guess i'm hoping that the more of us that speak up on these forms will draw the attention needed for Apple engineers to work on a fix.


4 week old

27" iMac

3.5GHz i7
16GB ram
3TB Fusion Drive
Mavericks


i recently upgraded my desktop speakers from Audioengine's that ran off of an aux cable(no problems with these) to a pair of KEF X300A's that are connected via USB.

from the beginning i was getting a random crackling noise, suuuuuuuper annoying. as if the crackling werent bad enough they started losing sound every few hours(randomly, could be 30 minutes could be 4hrs). the left speaker has a light, red or green, indicating that it either does or does not have audio signal. when the speakers would cut out the light would stay green, indicating that it still had signal. weird. to regain sound i would do one of two things; flick the power switch on the speakers off and back on, or go into settings on my iMac and change the audio output from the USB connected KEF's to the internal speakers, and back to the KEF's.


i called KEF's support who were very responsive, they had me run some tests. i started by changing the sampling rate on my iMac from the original 96KHZ to 44.1KHZ, 48KHZ, and finally 88.2KHZ, all had the same outcome. he then had me connect the speakers to my MacBook Pro(running Mavericks)via the USB, i did and had msuic playing for a solid 8hrs at 96KHZ without incident.


the next thing i tried was to connect the KEF's via AUX to the iMac, this seems to be fine. i've been playing music for roughly 4 hrs now with no crackling and stil going strong. only downside is of course that the KEF's can handle a lot more data than can be passed through a headphone jack:(



in short:


new iMac with Fusion Drive running Mavericks

-USB connected speakers crackle and lose sound

-AUX connected speakers work fine


Macbook Pro with SSD running Mavericks

-USB connected speakers work fine

-AUX connected speakers work fine

Dec 12, 2013 8:24 PM in response to BonJamesBon

Hey BonJamesBon,


It probably wasn't switching before and now it is. Please make sure you call back AppleCare and tell them:


1. The issue hasn't been fixed


2. That there is proof that almost all USB and FIREWIRE audio interfaces that record or playback audio are not working because of the fusion drive. There is definitive proof of it just in this thread alone and that a lot of people are very upset. Tell them about this thread and that there are dozens of other 2013 FD users saying the same on other websites.


3. Ask them if they can give you status update on how Apple is fixing this in a firmware update.


4. If they tell that you should return it for a SSD iMac, tell them that is absolutely ridiculous!


Thanks!

Dec 12, 2013 9:16 PM in response to derKlecks

There's another thread adressing this same issue at Gearslutz.com, so it's all about the sound. Here's a link to one of the end pages, and if you scroll to the bottom, one of the guys from Apogee is talking about the Fusion Drive not really being the cause, but rather a conflict with the Haswell chip:


http://www.gearslutz.com/board/music-computers/877537-potential-audio-problem-ne w-imacs-9.html


I wonder if everyone here having a problem has the latest iMac with that chip? Or is there ANYONE with a non Haswell/2012 model that's having the same problem? It looks like NONE of the 2012 iMacs are having a problem.

Dec 12, 2013 9:53 PM in response to dinerdog

PAGE 6 (on this forum):


As I am a customer for years now, buy all my computers @ apple, I must say... Its for a reason.

I could swap my iMac with a full SSD Version. And voilà: All the problems are gone.


I tried everything. So to say.


The only solutions are:

- Get a new iMac / replace it, go to an apple shop and tell your story

I will remain a good customer, and any penny I may spent more than a windows pc, was worth it once more!

- Install it like mentioned above. DON'T use the Fusion Drive

external Thunderbolt Drive

or new Partitioning for your Drive


- Apple provides a fix one day

We are not the mass market, be aware


greeez


---------

(On the link you just sent me)


DAV3038:


Hello everybody,

Yesterday, I received my new iMac 27' (256 SSD). I used it a few hours with Apogee Duet 1 (Firewire with thunderbolt adaptor) and IT WORKS !!!

No issues when listening a song in iTunes, Youtube..., no issues when recording guitars and voices with GarageBand.

i'm not about to declare a victory, I'll make others tests today and in the coming days but I'm confident.

So, for those who have issues with Fusion Drive (I returned my first iMac with Fusion Drive) AND Firewire Duet, SSD (and I think classic HD too, I read it on others forum) works fine.

Unfortunately, I know there is also issues with USB 3...



^ Could be Fusion Drive AND the new Haswell Chips (Both i5 and i7) not working right...

But that's not likely the case...


1. Audio manufactuers are saying it is the Fusion Drive.


2. SSD 2013 iMac users (with the Haswell Chip) are reporting they are NOT having issues with their audio interfaces... if you partition (split the FD) audio interfaces work again...


3. AppleCare also told me to return mine and buy a SSD iMac based on a Gearsultz post... So unprofessional...


Good question on the 2012 models... Very interested to know if there are or are not issues with them.

Dec 12, 2013 11:58 PM in response to derKlecks

After a week of going through 3 Audio Interfaces and a number of solutions, I think that I have finally determined that this is not a disk drive issue. It is a USB-3 issue. And it appears that from the Windows world, this issue has been around for a while from the Ivy Bridge era.


Apparently the Presonus bulletin board came up with a suggestion of downgrading the USB 3 Controllers to USB 2 by removing drivers for USB 3. I don't know how to do that on an iMac, nor would I want to make the significant investment in my Haswell iMac depreciate, since I bought the device for speed. However, I know that many from Apogee, Presonus, Focusrite and Apple look at these boards and wonder if any of them can offer some insight into this problem.


I have been unable to make any music at all since buying my Mac for all of the reasons noted above by everyone else. I have put off buying Logic X until this situation is resolved. Below are a few sites that I have been following in regards to this issue:


http://forums.presonus.com/posts/list/33427.page


http://us.hardware.info/news/35295/haswell-has-usb-30-issues-with-14-out-of-22-t ested-usb-drives

(This one was about disk drives falling asleep and losing their state. I don't know if it relates to Audio Connections as well).


http://www.gearslutz.com/board/music-computers/877537-potential-audio-problem-ne w-imacs-9.html

(Don Spacht from Apogee essentially explains the USB3 issue that his company and Apple are working on).



Hope this helps someone. I am pretty close to returning my iMac since music production was a major reason for buying this top of the line device.


(iMac 27", i7, 3TB fusion, Focusrite)

Dec 13, 2013 6:19 AM in response to cadpi

Ive been 2 months without sound now. I am starting to think that this is not a software related issue as an update should have been released now for such a major issue. Given that this is happening over a vast range of 3rd part AI manufacturers, I would have to say it is down to the hardware apple has used, especially in the new 2013 macs (late 2013 reelase Haswell processors)


I got this error message last time I tried to problem solve with Apple tech online:


Process: MOTU Audio Setup [243]

Path: /Applications/MOTU Audio Setup.app/Contents/MacOS/MOTU Audio Setup

Identifier: MOTU.FireWire.Cnsl

Version: 1.6 59093 (1.6 59093)

Code Type: X86 (Native)

Parent Process: launchd [176]

Responsible: MOTU Audio Setup [243]

User ID: 501


Date/Time: 2013-11-26 16:19:32.682 +0000

OS Version: Mac OS X 10.9 (13A603)

Report Version: 11

Anonymous UUID: 5C7144AC-20F6-5F4F-B539-2F172CB964FC



Crashed Thread: 0 Dispatch queue: com.apple.main-thread


Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000001c


VM Regions Near 0x1c:

--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/MOTU Audio Setup.app/Contents/MacOS/MOTU Audio Setup

__TEXT 0000000000001000-0000000000091000 [ 576K] r-x/rwx SM=COW /Applications/MOTU Audio Setup.app/Contents/MacOS/MOTU Audio Setup


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 MOTU.FireWire.Cnsl 0x0005d942 LPane::PutInside(LView*, unsigned char) + 18

1 MOTU.FireWire.Cnsl 0x0000555b TabControl::AddView(short, char const*) + 411

2 MOTU.FireWire.Cnsl 0x000154f6 FWCnslWindow::FinishCreate() + 102

3 MOTU.FireWire.Cnsl 0x00066c6e LWindow::CreateWindow(short, LCommander*) + 78

4 MOTU.FireWire.Cnsl 0x00009aa0 FWCnslApp::StartUp() + 192

5 MOTU.FireWire.Cnsl 0x00055882 LDocApplication::OpenOrPrintDocList(AEDesc const&, long) + 242

6 MOTU.FireWire.Cnsl 0x00055769 LDocApplication::DoAEOpenOrPrintDoc(AEDesc const&, AEDesc&, long) + 89

7 MOTU.FireWire.Cnsl 0x0004b314 LModelDirector::HandleAppleEvent(AEDesc const&, AEDesc&, long) + 180

8 MOTU.FireWire.Cnsl 0x0004b1de LModelDirector::AppleEventHandler(AEDesc const*, AEDesc*, long) + 62

9 com.apple.AE 0x93983b15 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 387

10 com.apple.AE 0x93952ed6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44

11 com.apple.AE 0x93952dce aeProcessAppleEvent + 318

12 com.apple.HIToolbox 0x9360b7c1 AEProcessAppleEvent + 55

13 MOTU.FireWire.Cnsl 0x00053f93 LApplication::ProcessNextEvent() + 243

14 MOTU.FireWire.Cnsl 0x0000a063 FWCnslApp::ProcessNextEvent() + 35

15 MOTU.FireWire.Cnsl 0x00053738 LApplication::Run() + 104

16 MOTU.FireWire.Cnsl 0x0000874f main + 143

17 MOTU.FireWire.Cnsl 0x00002e76 _start + 216

18 MOTU.FireWire.Cnsl 0x00002d9d start + 41


Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0 libsystem_kernel.dylib 0x99812992 kevent64 + 10

1 libdispatch.dylib 0x91e7c8bd _dispatch_mgr_invoke + 238

2 libdispatch.dylib 0x91e7c556 _dispatch_mgr_thread + 52


Thread 2:

0 libsystem_kernel.dylib 0x99812046 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x9759fdcf _pthread_wqthread + 372

2 libsystem_pthread.dylib 0x975a3cce start_wqthread + 30


Thread 3:

0 libsystem_kernel.dylib 0x99812046 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x9759fdcf _pthread_wqthread + 372

2 libsystem_pthread.dylib 0x975a3cce start_wqthread + 30


Thread 0 crashed with X86 Thread State (32-bit):

eax: 0x00000001 ebx: 0x000053d4 ecx: 0x00000001 edx: 0x00676dc0

edi: 0x0066bd20 esi: 0x00000000 ebp: 0xbfffee98 esp: 0xbfffee70

ss: 0x00000023 efl: 0x00010282 eip: 0x0005d942 cs: 0x0000001b

ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f

cr2: 0x0000001c


Logical CPU: 6

Error Code: 0x00000004

Trap Number: 14



Binary Images:

0x1000 - 0x90fef +MOTU.FireWire.Cnsl (1.6 59093 - 1.6 59093) <95CE5E04-BDE0-8319-0A7E-D4BBB0E3B60F> /Applications/MOTU Audio Setup.app/Contents/MacOS/MOTU Audio Setup

0x154000 - 0x158ffd com.apple.audio.AppleHDAHALPlugIn (2.5.2 - 2.5.2fc2) <54606A67-AF50-3884-B8D9-426F653B5B79> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn

0x15d000 - 0x19afe3 com.motu.driver.FWA.HALPlugin (1.6 59093) <2B3DFEBF-4ABD-776C-1D8E-EC80E85A44CE> /System/Library/Extensions/MOTUFireWireAudio.kext/Contents/PlugIns/FWHALPlugin. bundle/Contents/MacOS/FWHALPlugin

0x4c00000 - 0x4c0bffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore

0x4d94000 - 0x4db9ff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols

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0x908d4000 - 0x908d7ffe com.apple.LoginUICore (3.0 - 3.0) <6FE961A4-3C17-3004-B50B-FD78FDC28350> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore

0x90904000 - 0x9097aff3 com.apple.securityfoundation (6.0 - 55122) <25149798-A37E-316F-84AB-93029EAF33D8> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation

0x9097b000 - 0x9097bffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <8A37963C-DF6F-3DFF-94E9-407DC5DFEDA9> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x9097c000 - 0x909b9ffb libGLImage.dylib (9.0.83) <FA15FEB5-54E4-313B-8E78-A2D2E6C88FE1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib

0x90a01000 - 0x90a13fff libbsm.0.dylib (33) <1BE92DB5-0D2F-3BB5-BCC6-8A71EF2A3450> /usr/lib/libbsm.0.dylib

0x90a45000 - 0x90bed4af libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib

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0x90ce5000 - 0x90dcbff7 com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

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0x99928000 - 0x9993bfff com.apple.ImageCapture (9.0 - 9.0) <63D5C96F-1893-3F35-ADFB-EE451AFD87E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture

0x9993c000 - 0x9998cff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib

0x9998d000 - 0x99998ffb libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib

0x99a45000 - 0x99b15fef libvDSP.dylib (423.32) <E2FA7230-A001-3F6B-9ACF-6998C51AD7DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib

0x99b16000 - 0x99b64ff9 com.apple.HIServices (1.22 - 466) <30636237-408A-3552-90C1-1279348DF7CB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices

0x99b76000 - 0x99c6afff libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib

0x99c6b000 - 0x99c6fff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib

0x99c7c000 - 0x99ef8ff7 com.apple.QuickTime (7.7.3 - 2826) <D9F2857B-5668-3828-B85E-0F897462C8D8> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime

0x99ef9000 - 0x99fe9ffb libiconv.2.dylib (41) <848FEBA7-2E3E-3ECB-BD59-007F32468787> /usr/lib/libiconv.2.dylib

0x99fea000 - 0x9a005ff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting

0x9a008000 - 0x9a016ff3 com.apple.opengl (9.0.83 - 9.0.83) <16CFFD50-217E-3E18-88AF-7F2AD980628B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x9a036000 - 0x9a036fff com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x9a037000 - 0x9a04ffff com.apple.CFOpenDirectory (10.9 - 173.1.1) <630A5CCF-8FC3-379D-B0BD-41DCE1F0B624> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory

0x9a050000 - 0x9a0d0ff7 com.apple.CoreServices.OSServices (600.4 - 600.4) <1227DF22-E2DA-3764-A1CA-10CC0CEBE377> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices

0x9a130000 - 0x9a13ffff libGL.dylib (9.0.83) <E76D1F2A-D98B-3464-AD0B-FC1EBBADF027> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

0x9a140000 - 0x9a1dfff7 libCoreStorage.dylib (380) <55467C87-E1A3-3057-B428-9BCEFD39E36D> /usr/lib/libCoreStorage.dylib

0x9a213000 - 0x9a2feff4 com.apple.DiskImagesFramework (10.9 - 371.1) <FC13BD5A-0FB7-35D5-A8DF-0510CFA996FE> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages

0x9a2ff000 - 0x9a301fff com.apple.securityhi (9.0 - 55005) <51765C73-80D1-33E3-9589-3E88380CE007> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI

0x9a302000 - 0x9a566fff com.apple.CoreData (107 - 481) <F699EC21-57D9-3AE6-A17B-C1D1092780BD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x9a592000 - 0x9a59effe libkxld.dylib (2422.1.72) <F9B35FA5-C936-3286-A055-2B0780A674AC> /usr/lib/system/libkxld.dylib

0x9a59f000 - 0x9a5a0fff libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33> /usr/lib/system/libsystem_blocks.dylib

0x9a656000 - 0x9a65affc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib

0x9a66a000 - 0x9a6f3fff com.apple.CoreSymbolication (3.0 - 141) <178DDF5C-B6DA-39BD-84F5-FD3FA7E93BF8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication

0x9a865000 - 0x9a882ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib

0x9a883000 - 0x9a89fff9 com.apple.Ubiquity (1.3 - 289) <1CEDC83D-7282-3B4D-8CF7-4FE045012391> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity

0x9ad24000 - 0x9ad3eff7 com.apple.GenerationalStorage (2.0 - 160.2) <8755F7F1-2402-387C-A32A-2270E7D680C8> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage

0x9ad3f000 - 0x9ad98ffa libTIFF.dylib (1038) <691DAAFD-D72B-3BE9-AE5C-84AF86BE66CD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

0x9ad99000 - 0x9ada2fff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib

0x9ada3000 - 0x9adefff7 libcups.2.dylib (372) <9A2BE8DC-37E4-3019-B665-1036FE7868EA> /usr/lib/libcups.2.dylib

0x9adf0000 - 0x9b0dafd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage

0x9c325000 - 0x9c34dfff libsystem_info.dylib (449.1.3) <BB68E8CC-422F-3121-8C86-D0F766FB696D> /usr/lib/system/libsystem_info.dylib

0x9c34e000 - 0x9c34efff libodfde.dylib (20) <98FC02AE-C596-3ED5-80D1-C502FF6115ED> /usr/lib/libodfde.dylib


External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 6

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 2185

thread_create: 0

thread_set_state: 0


VM Region Summary:

ReadOnly portion of Libraries: Total=139.2M resident=56.2M(40%) swapped_out_or_unallocated=83.0M(60%)

Writable regions: Total=139.2M written=2684K(2%) resident=4200K(3%) swapped_out=0K(0%) unallocated=135.1M(97%)


REGION TYPE VIRTUAL

=========== =======

ATS (font support) 32.9M

CG backing stores 232K

CG raster data 12K

CG shared images 172K

CoreGraphics 4K

IOKit 4K

Kernel Alloc Once 4K

MALLOC 80.7M

MALLOC (admin) 48K

Memory Tag 242 12K

Stack 65.1M

VM_ALLOCATE 16.4M

__DATA 14.0M

__IMAGE 528K

__IMPORT 8K

__LINKEDIT 43.3M

__OBJC 1836K

__PAGEZERO 4K

__TEXT 95.9M

__UNICODE 544K

mapped file 154.6M

shared memory 4K

=========== =======

TOTAL 506.3M


Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 8 GB, SMC 2.15f2

Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3430554738454655352D474E4C2D46

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)

Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@10,0,0

Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

Serial ATA Device: APPLE HDD ST3000DM001, 3 TB

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

FireWire Device: Vendor 0x1F2 Device 0x106800, 0x1F2, Up to 400 Mb/sec

Thunderbolt Bus: iMac, Apple Inc., 23.10

Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 3, 5.6


If anyone can make head or tails of this please do explain as the answer could well be in here somewhere. Yes, I have given this to Apple and to Motu who I use and still haven't heard anything. My Motu tech support person was spot on with reply times, but I don't hear anything these days which is a pitty, not even for an update with "still working on it" etc .... lame 😟

Dec 13, 2013 6:22 AM in response to El Gweiro

Just saw this posting and it's from a User with a MacMini


"

Hi to you all,


after installing the last OS, I cannot heard the audio through my audio interface or my monitor (screen's speakers); only through the internal speakers of the Mac...


I tried in 'MIDI Audio Settings' and I cannot configure any parameters... I also tried to re-install the drivers of my interface and... nothing. I don't know what to do.


Please, help me. Thanks in advance!

Mac mini, OS X Mavericks (10.9)"


So maybe it is Mavericks related afterall


BAD SHOW APPLE!! WOULDN'T HAVE HAPPENED ON JOBS' WATCH!!!

Dec 13, 2013 9:29 AM in response to derKlecks

This post from someone on Gearslutz, who seems rather sure it's the Fusion Drive with a later Mavericks update. His remedy is to Un-Fuse your drive (clone first as aways cause things will be lost) using terminal. What have you got to lose if your on the edge of returning it anyway. Dying to know if this works. Here's the post:


Gentlemen.... gentlemen..... gentlemen!

Pages and pages of tearing at hair and the knashing of teeth in this forum.

The "solution" -- at least a workable solution for now -- is right there in front of you, if you care to reach for it.

If you have an iMac or Mac Mini, running Mavericks, AND

You have a "fusion drive" installed...

...Just "UN-fuse" the fusion drive using Terminal. This should solve your problems for now, and get you back to work.

I believe SOMEthing in Apple's "CORE storage" technology is the root cause of the problem. It _might_ have something to do with the way fusion "moves around" blocks of data (not "files" per se, but blocks which contain files, or _parts of_ files) from the SSD portion of the "fused drive" to the HDD and vice versa. This is unknown, Apple usually doesn't reveal exactly what they "fixed".

At some point in the future, Apple may tweak fusion to correct this issue, but no telling when that fix will be forthcoming.

In any case, it is -fusion- which is mucking up your hardware and getting into the way of regular production.

IMPORTANT:

You should know that "UN-fusing" a fusion drive will destroy all the data on BOTH the SSD and HDD drives of the fusion "combo". So you must back up first.

I STRONGLY SUGGEST that you use a "cloning" app (such as either CarbonCopyCloner or SuperDuper) to do your backup. You'll need a bootable external backup from which to do the UN-fusing, in any case.

Once your backup is made, boot from it.

Now, use Terminal to "UN-fuse" the fusion drive. I have not had the need to do this, because I never liked the fusion concept and steered clear of it when I bought my new Mac Mini. But there are several websites out there that describe what you need to do, so investigate that and prepare first. You will need to have the ability to take written notes.

I believe the basics are thus:

- Use Disk Utility to identify the "names" of the SSD and HDD drives.

- Using Terminal, issue the appropriate commands (inserting the drive names you obtained using DU)

Once done, you will have "freestanding" SSD and HDD drives.

Now you need to rebuild using the backup that you created.

You will want to put onto the SSD:

- The OS

- Apps

- Your account(s)

- Perhaps some data (depends on how large the SSD is - you want to be sure to keep about 25% of it free)

And onto the HDD:

- Data that's not used much, or does not depend on speed for access (such as stored music files)

- Perhaps use the HDD for your "working drive"

I'm going to take a _guess_ that although 3rd-party "patches" may be available from some audio equipment suppliers, they many not cover all equipment, and may or may not work. Looks like this has to be solved at "Apple's level"...

A side note:

I believe the problems first arose when Apple introduced Mavericks (10.9), is that correct?

I've read that something (not known exactly what, but SOMEthing) in fusion got "changed" between 10.8 and 10.9. I sense that therein, lies the problem....

Side note #2:

Remember that even if you UNfuse a drive today, you can ALWAYS GO BACK in the future, when Apple gets around to fixing the problem. Of course, you would have to back up BOTH SSD and HDD first, and then "merge" the contents manually after the re-fusion of the drives was accomplished...

Dec 13, 2013 10:33 AM in response to adam swink

I assume you meant 7200 HDD, since that is what is in the iMac. It seems like it should be somewhat faster with the System, Libraries, and Apps in the SSD that with everything on a 7200 HDD


In reading more about the fusion drive, I am less thrilled about the amount of data churning that must happen when you are using very large files, given that it always writes data to the SSD until it fills up the 4G that it tries to leave free, then spills over to writing data to the HDD, then after about 20 seconds ( according to the ARSTechnica article) starts moving other chunks of data over to the HDD so that it has the 4G of free space on the SSD again.


I would really be interested in the details of any experience someone has had with spliting the fusion drive.

Massive problem with audio interface

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