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All replies
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Helpful answers
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Oct 25, 2013 7:44 PM in response to sanstigerby BigTarantula99,If this warning is showing, the font Calibri is not on the Keynote app. This probably means that the font on all your slides will change to Times New Roman or such. You cannot install or add more fonts to iWork for iOS if that's what you're asking.
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Oct 25, 2013 7:47 PM in response to BigTarantula99by sanstiger,Thanks but why does it keep showing this message every time I open the same file? If it changes it to another font, would it not save doc with updated font? It just started doing this since the update. I created and used used the same presentation for almost two years without one issue.
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Oct 25, 2013 7:53 PM in response to sanstigerby BigTarantula99,Are there problems with the actual presentation besides this warning? If not, you could probably disregard it. Or to be on the safe side, you could make a copy of the presentation and edit that one instead - to preserve the original.
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Oct 25, 2013 8:01 PM in response to BigTarantula99by sanstiger,No other problems with the presentation. Is it possible to turnoff the warning? The idea of spending hours going through each slide to attempt to find the one slide with this font is not appealing at all. This started after the update.
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Oct 25, 2013 8:17 PM in response to sanstigerby BigTarantula99,You can't turn off the warning. It warns you for a reason - to let you know about the compatibility issues.
Calibri and Times New Roman are not that far off from each other in terms of font size, so if there's only one slide with the Calibri font, it's most likely going to be unharmed. There's no need to go looking through each slide trying to find the font because Keynote always fixes the compatibility issues to the best of its ability : ) You are working with a PowerPoint presentation in Keynote after all, so not everything is going to be perfect. They're two completely different file types. If you're sick of the error, you could always make changes on PowerPoint.
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Oct 25, 2013 8:21 PM in response to BigTarantula99by sanstiger,Actually the presentation is Keynote. I never use PowerPoint anymore which make this issue puzzeling. I cannot figure out how the font ended up on it but again, it worked fine until the update.
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Oct 25, 2013 8:30 PM in response to sanstigerby BigTarantula99,Well, you said the presentation works fine without the warning. I can't really offer any more suggestions besides disregard the warning and edit a copy instead of the original, so just in case something were to go wrong with one copy, you'd have a spare. You could also try reinstalling the Keynote app to see if that makes a difference, but make sure your presentations are backed up to iCloud or somewhere else first. I wish you good luck!
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Oct 26, 2013 2:24 AM in response to sanstigerby Blue Spinnaker,I too have this problem. Every time I open a document in the new version of Keynote is comes up with the warning. In the old version it would do it the first time only. I too just want to switch off the continuous warnings every time I open every document. Once it has changed the fonts, why does it need to retell me this when I open it again?
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Oct 26, 2013 8:09 AM in response to Blue Spinnakerby sanstiger,After almost 2:30 hours with Apple Support, going through 2 advisors and 2 senior advisors....Rebooting iPad, deleting and re-installing Keynote, the conclusion is an engineering issue...which I knew at the beginning. iWorks senior tech is to contact me Monday to see if we can find a solution. I still think they need to go back to the drawing board and add back the functions that now take two steps and fix the font recognition/replacement issue.
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Oct 26, 2013 8:15 AM in response to sanstigerby Blue Spinnaker,Excellent, well done, keep us updated. Perhaps they'll also fix being able to put in audio on individual slides while they are at it which is my other gripe!
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Oct 28, 2013 6:56 AM in response to Blue Spinnakerby sanstiger,Update...spoke with another senior advisor this morning and stumped her. She is sending issue up to engineering. To be continued......
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Oct 28, 2013 7:58 AM in response to sanstigerby Alexander_Wolff,The fonts on iOS are a limited set of fonts system wide.
Only really few app allow to install custom fonts. I assume that apple trys to prevent compatibility problems with the system.
May i guess is that you have reused a PowerPoint-Template? The message is clear for Calibri is one of the standard fonts of MS-Office and not on the Mac or iOS by default. I get this message regularly whe opening Office-docs.
When you are using styles the soultion should be easy: change the styles to a font that is on the iPad too - as Times. The changed styles should affect the whole document.
And don´t forget the master slices for they got font formats too.
Regards
AW
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Oct 28, 2013 11:07 AM in response to Alexander_Wolffby sanstiger,The issue started after the iWorks updates last week. Keynote and Pages for iPad would give the message the first time a document was opened but it would automatically replace font and you would not receive the message again. Based on other forums, other users are experiencing the same issue. Apple support has turned this over to engineering.
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Oct 28, 2013 12:05 PM in response to sanstigerby Blue Spinnaker,Thanks sanstiger, you are spot on. There are quite a few bugs, the new keynote unexpectedly crashes too. Hope we get updates soon.