Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

0 points

Intense FaceTime feedback after upgrade to 10.9

Hi Folks!

After the update to 10.9, a few days ago, I cannot make Face Time calls without terrible feedback on the other end.. I have tried turning the volume and internal microphone volume way down to zero and moving it up slowly in hope of making it go away. Then selecting the cancel ambient noise option in audio but the other person still hears a pronounced echo and feedback even with the my mic and speaker levels next to nothing..

I don't have any third party audio drivers on this system as I use my Mini for that, so everything is stock.

Before the update, FaceTime worked as advertised and I could turn the volume up to it's limits and literally walk around the house and talk to the person on the other end of the connection on a perfect audio and video connection. The laptop cancelled out well and there was no echo or feedback.

As of the update, that's all gone...

Does anyone have any ideas that might help this problem?

Thanks!

2012 15" MBP 2.2 i7 / 16Gb / 512Gb SSD

Posted on Oct 26, 2013 5:50 PM

49 replies

adsam354

Level 1

0 points

Jan 24, 2015 9:07 AM in response to fredej

fredej, Thank you sooooo much. This totally worked!! I too have a '09 MBP (17"). No recollection of ever changing that setting either. Thanks again!

Mar 1, 2015 8:35 AM in response to NewPro User

I have found that I am unable to use FaceTime due to terrible audio effects when I am using peripherals in the USB port next to the headphone jack on my 2014 MBP 15". If I use those same peripherals on the other side of the computer away form the headphone jack, it works fine. It seems that it is picking up Usb interference on the Power adapter side of the computer.

Scott@DI

Level 1

0 points

Apr 16, 2015 1:31 PM in response to fredej

Using the Audio Midi app and making sure the Mic input and active speaker output channels are at the same frequency solved my echo problems. In my case 32,000 was the common frequency available for a Logitech c910 and HDMI speakers. The echo was present with Google Voice. Thanks for the lead.

PFE

Level 1

4 points

Aug 18, 2015 3:54 PM in response to fredej

Yes, thank you. Thank you! I have been searching and searching for how to solve this problem. Thank you so much for the solution! Changing the MIDI app worked for me too! I have '12 MBP.

Intense FaceTime feedback after upgrade to 10.9