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mavericks cursor disappears

Since installing Mavericks my cursor seems to randomly disappear. If I switch applications and return to the one that lost the cursor, the cursor reappears. I can't seem to identify any commonality to the occurences.


Anyone else having this problem? Any ideas or suggestions?

iMac, PowerMac and Powerbook, Mac OS X (10.5.4)

Posted on Oct 26, 2013 9:19 PM

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Posted on Oct 28, 2013 12:49 PM

I had the same problem since upgrading to Mavericks. I would be typing in any open app, and within 10 seconds, the cursor would disappear, or the app would no longer be the active app and would prevent me from typing until I clicked on that app. I would be able to type for no more than 10 seconds until the issue came up again and prevented me from typing.


Don't ask me how or why it worked, but I went to Preferences, Energy Savers, and changed both the setting to a little over 15 min. Now all is working as normal. Hope this solves your issue.

38 replies

Nov 27, 2013 8:55 AM in response to Drew Reece

Drew, FYI, I originated this string about a month ago. At that time I was having the problem daily, but relatively infrequently, from both the mouse and the touchpad. I do not use Firefox, but Safari. I noticed no consistency of app when the problem appeared. I made the Energy Saver Preference changes suggested by rplows99 (post #2) and I have not had a recurrence since. How that would have made a difference in this problem is beyond me, but my cursor has been 100% there since the day I made that change. Beats me. MS

Nov 27, 2013 9:44 AM in response to maschmi5503100

maschmi5503100,


My guess is that changing the sleep timing refreshed the power management settings and may have removed old settings (that were OK in te eariler OS). It's a weird way to fix this 🙂.


PegM_4 you could use the 'reset to defaults' button in Energy saver preferences to see if that makes a difference.


Reboot after making the change - I think parts of the power manager settings need to be stored at a very low level.

Jan 10, 2014 7:37 AM in response to Drew Reece

FWIW I think the problem is that Mail loses track of which window has focus, and consequently does not redraw the insertion bar in the message window.


A workaround is to switch from the active message window to the message viewer, then switch back to the message window.


This workaround works in Mavericks Mail and in Mountain Lion Mail.


To automate the above steps, here is an AppleScript that opens a new message viewer window, switches to it, then closes it, and switches back to the message window. The script hides these actions while they happen.


After copy-pasting this script to Script Editor, you can either save it as a script file in one of the Script Menu's folders in the user account's Library>Scripts folder and access the script from the Script Menu while in Mail, or you can save it as an application and assign a keyboard shortcut to it in Keyboard System Preference.


Hope this helps.


tell application "Mail"

set visible to false


makenewmessage viewer


activatemessage viewer 2


closewindow 1

set visible to true

end tell

Feb 21, 2014 2:12 PM in response to Drew Reece

There is a cursor problem with Mavericks. I write and to other things all day professionally, two iMac 27" and a 13" MacBook Air. The cursor is fine for me in a document, but it often disappears when I navigate between different documents or programs--all of them Mac programs, such as Pages, Safari, Mail. To get it back, I push as far as possible to the left until it triggers my dock, when I can see it again and move it where I need it. It's a flaw that hasn't been there in earlier OS X versions.

Mar 1, 2014 6:28 PM in response to kurolap

Apple don't have the courtesy to reply, only to remove what they refer to as "rants." No, there is no solution. There are multiple problems with Mavericks, which is otherwise great. Pages is a big one. We need the ability to link text boxes from page to page and we need the ability to move pages around in the sidebar--they are essential for anyone who does magazines.


I watched the movie JOBS today, and I am disappointed with the lack of dealing with this issues in the definitive way Steve did. Calling them rants and removing them solves nothing. These are technical issues that ought to have been fixed weeks--months--ago.

Mar 1, 2014 6:48 PM in response to kurolap

N0 ONE could be a bigger Apple supporter than me. I turned our whole company over to Apple. In our home, we run 9 Apple devices. Steve was someone who RANTED. I don't rant. But I am tired of being ignored. Pages was brilliant in its 09 edition--and they updated it WITHOUT WARNING US THAT WE WOULD LOSE KEY FEATURES. i applaud the effort to move to iCloud with this. But for heaven's sake, don't remove what's good!

Mar 1, 2014 6:48 PM in response to kurolap

kurolap wrote:


Still no solution eh?

This thread is resolved - so yes there is a solution posted 4 months ago - for the original poster.


If you want to resolve this you all need to start comparing systems. Eventually Apple may 'magic up' a bug fix but if it is not caused by Apple software it may not be on their radar. Have you reported it to Apple?


I'd suggest you all compare EtreCheck reports. I personally haven't seen this issue, but from a troubleshooting perspective you need to see what is common between systems.

http://www.etresoft.com/etrecheck


Start with the steps that fixed it for maschmi5503100, then see if anything matches with maschmi5503100'sreport?

It's unclear if PegM_4 was experiencing the issue when the report was posted so that may not be relevant.


I'd also go through all the regular troubleshooting steps like verify/repair the disk from Recovery mode

http://support.apple.com/kb/HT4718


Reset the PRAM

https://support.apple.com/kb/HT1379


Reset the SMC

https://support.apple.com/kb/HT3964


Boot into Safe mode - does it happen there? (Safe mode is a stripped down OS, so it's normal if wifi doesn't work or if scrolling is laggy etc - you just need to see if the issue occurs in this mode - test thoroughly).

https://support.apple.com/kb/HT1455


Also logout, log back in holding the shift key - it disables ALL login items - does the issue reappear in this mode?


Until YOU start looking at this you shouldn't go blaming Apple (or Apple's ghosts!?) - it's entirely possible it is because of some software you installed and forgot about. Until you work together I doubt nothing will change, 10.9.2 didn't help did it?


It may also get more attention if you create a new thread, hijacking a resolved issue gets you into this predicament.



P.S. It's not Apple who moderate post's, it's admin's. There is a terms of use that is used to highlight the reason for deletion. Keep ranting if it is cathartic for you, just don't complain when it remains the same.

Mar 1, 2014 6:53 PM in response to yorkmin

yorkmin wrote:


N0 ONE could be a bigger Apple supporter than me. I turned our whole company over to Apple. In our home, we run 9 Apple devices. Steve was someone who RANTED. I don't rant. But I am tired of being ignored. Pages was brilliant in its 09 edition--and they updated it WITHOUT WARNING US THAT WE WOULD LOSE KEY FEATURES. i applaud the effort to move to iCloud with this. But for heaven's sake, don't remove what's good!

Apple also left the old version of iWork inside your Applications folder - they new it was a big change & they didn't force you to do anything. See if you can grab them from the store if you don't have them on the Mac or an a backup.

Mar 1, 2014 6:56 PM in response to Drew Reece

You know what? Your kind of comment infuriates me. We have a whole company using Apple products. We know Apple stuff. And the fact is, though 09 is still in the Applications, every time you try to open another document...oh, why bother. You obviously don't work professionally with Pages as an editor five days a week, 9 hours a day.

Mar 1, 2014 7:02 PM in response to yorkmin

So is the one common denominator is that you installed something on all these Macs that causes this issue?


You should look at reports for all of them & see what is common across systems.


If you hate the latest Pages so much just delete it, documents will then open in the older version. An even better idea is to stash it in a disk image & eject that. When you need the new Pages open the disk image & it will work.

mavericks cursor disappears

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