Can't connect to a current Time Machine backup disk

I need to mention the followings:

• I upgraded the latest OS X Marvericks few days ago.
• The error message appears after I click the Time Machine icon, the screen background moved down and back to normal, and the finder window showed up along with the error message.
• The Time Machine utility window (I saw it on Apple's website) never showed up
• I read http://support.apple.com/kb/PH14170?viewlocale=en_US, but not much helpful. However, it indicates Time Machine has various issues with new OS X. I hope I am wrong.
• Should the Time Capsule settings be changed? If so, what changes should I make? Should it be restarted so that the Time Machine can see it?

Thanks for the quick answer. I followed your instruction and did the followings:

1. turned off power for both cable modem and TC
2. turned on power to cable modem to establish the connection with ISP
3. turned on power to TC and saw the green light was on
4. rebooted the Macbook Air
5. launched the finder and go to "Go" menu, then clicking the "Connect to Server"
6. typed "afp://10.0.1.1" as the "Server Address"
7. clicked "+" button
8. clicked "connect" and heard a light sound
9. launch the TC from launch pad and found the same error.
10. I also found the HD name as "Macintosh HD" from the information using the Disk Utility, and tried "afp://Macintosh HD" as the server address, the result is the same after repeating the step 7 - 9.

It seems that I have to the factory reset to TC and setup everything again. I don't like to do it because it affects many devices attached to it, including phones, iPad, AV, printer, etc. Few more questions:

• Is "afp://10.0.1.1" always the default address for TC HD? how do I find the TC IP for sure?
• I can still see the files on TC HDD, using Macbook Air. Does it indicate the computer and TC HDD is somehow connected? If so, why is the HDD mounting still a problem?
• Do I have to prepare to setup TC again for each OS X upgrade? Is this something Apple design should improve?
• Is there another way to make the TC work with Time Machine, instead of reset TC to factory settings and redo the whole thing?

Thanks

Hi,

Thanks for the quick response.

When I search the basic TM topics, I see a picture of TM at http://support.apple.com/kb/VI29 once it is launched. In my case, I never see it. Instead, the screen background moves down & up, the Finder is launched, then the error message shows up. That the reason I wrote the statement "The Time Machine utility window (I saw it on Apple's website) never showed up" Sorry I did not explain it clearly. Hope now it is clear to you.

By the way, I found the IP address of TC is indeed 10.0.1.1 via AirPort Utility.

I'll read more from the line you provided and try whatever suggested. I'll update you later. Thanks a lot.

Thanks for the quick response.

How to open TM in Preferences?

Attached are two pictures. One shows the error message along with the Finder window after I click the icon of TM. The other is the TC is visible from macbook over network. I can click "Data" to see the files located on TC.

I have read most of the Q/A on the link you previously provided, but did not see anything the same. Am I missing something?

I'll look into the command line control.

Thanks.

After changing both names of Macbook and TC, I did see the TM is up running. After entering the PS, I was able to set the disk, etc. and assumed it worked. Since I saw two exact disk, so, I did not select to use "both", but select another setting (forget its name.) Since TM wanted to make backup immediately, I turned it off. I thought the problem was solve, but I was WRONG!

Unfortunately, I am back to where it has been, the TM can't be launched again. I should have kept it ON, instead of turning it OFF. I still can see the files on TC, but no TM. Do I have to manually turn it on? If so, which PS should I enter? TC PS?

Sorry to touble you so much and I appreciate your patience and help greatly. I am really new to OS X environment and thought it should be easy, but I am wrong.

I copied sudo tmutil enable and was asked to enter PS. However, I could not do anything to enter PS.

Did I do something wrong? Is there anything else I can do?

See attached image.

I upgraded OS X because I would get iWORK free. It turned out that was not entirely true. Apple gave iWORK free to Macbook if it is purchased before 9/1/13. I got a couple of months earlier.

Do you have a way to elevate the issue, so that this issue can be further investigated and solved by the upcoming updates?

May be I did not explain the problem clearly.

After enter the "sudo tmutil enable", I am NOT able to type anything following the "Password:" The key board will loss its functionality. So, I won't be able to type in any password, but use "Ctrl + C" to get it out. Is this another problem?

I just changed TC name again, make it even shorter. After updating the TC, the TM won't come up as it did before. It looks like I am stuck here.

I did download the OS X 10.9 to local HD, should I reinstall the OS? Is there any document that I can look through to learn the tricks / issues before doing it? Thanks.