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mavericks mail smart groups fail

4020 Views 25 Replies Latest reply: Mar 7, 2014 5:28 PM by snapper1973 RSS
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tdworden Level 1 Level 1 (0 points)
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Oct 26, 2013 11:53 PM

When I attempted to use a Smart Group in addressing my mail nothing happens.  A regular hard coded group works fine.

MacBook Pro, Mac OS X (10.5.6)
  • Etri Level 1 Level 1 (85 points)
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    Oct 27, 2013 5:52 AM (in response to tdworden)

    A workaround for sending an email to a group in Contacts, might be right-clicking on a group and choosing Send email to "{group name}".

  • djstyle Level 1 Level 1 (0 points)
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    Oct 28, 2013 10:56 AM (in response to Etri)

    thank you Etri for this work around!  This worked for me.  Cheers

  • djstyle Level 1 Level 1 (0 points)
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    Oct 28, 2013 11:21 AM (in response to tdworden)

    nice tdworden.  another work around that works!  thank you

  • Joe M Level 1 Level 1 (70 points)
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    Oct 28, 2013 11:33 AM (in response to tdworden)

    When I send to a Smart Group in Mavericks, it does not appear that the email will be sent because ther is no bold or address group displayed, as <group name>.  However, if I go ahead and send to the group, it really does go.  You can test this by making a "test group" Smart Group in you contacts and only include your own email address.  Now compose a message using "test group" in the To line and hit Send.  You will get the message.  It really does go when you Send.

     

    The one thing that I cannot do is Expand the Group, as I could in OS X 10.8 and prior.

  • GeoffW53 Level 1 Level 1 (0 points)
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    Oct 30, 2013 3:35 AM (in response to Etri)

    I have a group that has sub-group in it.  Previously, when selecting these gorups, mail would expand all the sub-groups within the group, so that I would have one big list of email recipients, which was perfect for my purposes.

     

    Since upgrading to Mavericks, this no longer works.  In fact, when using this group, it simply populates the field with the actual email address in the group and completely ignores the sub-group.

     

    Now I have to individually add each group to my recipients list - how is this making things easier?

     

    Is this a bug or WAD?

  • Tim - HJ61 Level 1 Level 1 (0 points)
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    Oct 30, 2013 10:09 PM (in response to tdworden)

    Thanks for this workaround.

     

    I have the same problem with Smart Groups. Normal groups are okay, just not Smart Groups - and they won't autocorrrect in Mail.

     

    This workaround is effective, but really a retrograde step from what used to work.

     

    And why should Mail see a manually created group any different to a Smart Group??

    Something to do with iCloud syncing maybe??

     

    Tim

  • DACHAB Level 1 Level 1 (0 points)
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    Oct 31, 2013 3:33 AM (in response to tdworden)

    Hi,

     

    If you create a new group within Contacts - and select all from the old group that no longer works, and drag into the new group - the problem is fixed and it acts the way it used to. That is, you can expand groups etc and it looks like it used to.

     

    Amanda

  • GeoffW53 Level 1 Level 1 (0 points)
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    Oct 31, 2013 3:43 AM (in response to DACHAB)

    Hi Amanda,

     

    I've tried recreating the groups.  While it works with manual groups and presents and expands them as before.  It IGNORES smart groups completely and you cannot get them to come up by beginning to type in the "to:" box.

     

    Further more, I use sub-groups within groups so that I can use a hierarchachy of contacts.  Previously, this worked fine and all contact and the sub-group was expanded when selecting this group.  This no longer works in Mavericks and, while I can select the top group, the sub-groups in them are ignored.

     

    Geoff

  • Joe M Level 1 Level 1 (70 points)
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    Oct 31, 2013 10:04 AM (in response to GeoffW53)

    Geoff,

     

    I'm unsure if you read my post above or not.  Smart Groups in Mail still work but when you start typing the name of the group is where they differ from what you saw in earlier OS X versions.  If you go ahead and type the group's name into the To: or Cc: or Bcc: line and complete the typing of the Smart Grouip you want to send to, it will not look like it will work but it will.  Try it.  I suggested making a "test group" above inputting only yourself into the Smart Group so as to not send a frivolous email to one of your real Smart Groups.  There is obviously a problem but the ability to send to your old Smart Groups is still there.  It just will not look right until after you Send and then look at the incoming email.

     

              Outgoing to test group (note it does not look like it should go but it will)

    example.jpg

     

                                                   Incoming email to me

    Incoming.jpg

     

    The test group will not expand but it will Send.  I am unsure if your subgroups will work or not as I do not use subgroups.  There should be a fix to this coming but if you want to still use your Smart Groups you can.

     

    joe

  • denisem707 Level 1 Level 1 (0 points)
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    Oct 31, 2013 11:10 AM (in response to Joe M)

    It is true that the email seems to go to the smart group even though it doesn't show up in the address field. But it doesn't let you know that you got the group name right until you try to send, and you can't review the names and delete or add if you need to. Very frustrating! I assume there will be a fix for this soon?

  • Joe M Level 1 Level 1 (70 points)
    Currently Being Moderated
    Oct 31, 2013 12:18 PM (in response to denisem707)

    It will allow you to add other email addresses individually to the To: line and it really does go rather than "seems" to go to the Smart Group.  I verified this by sending to a Smart Group of several people and received a response back from most of them.  If you want to add more addressees, use the on the far right on the To: line to add more people from you contacts.

     

    Until this app is fixed and if you cannot live with it the way it is, possibly you should make a "New Group" from the File Menu of Contacts and then drag and drop your names from the Smart Group into that group.  Regular groups still work and you can expand them if you desire.

     

    There seems to be several anomolies in Mavericks Mail and I'm sure most if not all will be addressed by Apple in a future update.

  • Joe M Level 1 Level 1 (70 points)
    Currently Being Moderated
    Oct 31, 2013 12:20 PM (in response to tdworden)

    I agree but it is what it is until fixed! 

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