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MBP slowed down and crashes

Hello, I have MacBook pro Mid 2012. After update to Mavericks, my laptop really slowed down, started crashing, lagging, especially Safari, Launchpad have lags, in general video performace is bad, also Activity Monitor shows that browser takes 100% CPU, temperatures are higher in comparison to Mountain Lion.

Resetting SMC, PRAM and reinstall don't help.

MacBook Pro, OS X Mavericks (10.9)

Posted on Oct 27, 2013 11:51 AM

Reply
Question marked as Best reply

Posted on Oct 27, 2013 12:04 PM

Back up your documents and everything else important to you, not that there is any reason to believe your hard disk may be failing, but the symptoms you describe may presage an impending disk failure, and you should have backups anyway.


To help determine the possible causes of this behaviour read the following. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting:

Boot OS X Recovery by holding and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red.


When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:

Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:


http://www.etresoft.com/etrecheck


Etrecheck will be in your Downloads folder. Open it from there. You may see the following dialog box:


User uploaded file


Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.


It will take a moment to run as it collects its data.


Copy and paste its output in a reply.


Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.


EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.


When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.

After completing the above please determine if the problems also occur in "Safe Mode":


  • Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
  • Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
  • Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
  • To end Safe Mode restart your Mac normally. Shutdown will take longer as well.


Some users have reported an SMC resetto be beneficial. Be sure to read the procedure carefully and follow all the steps exactly as written, even if they seem inapplicable or trivial.

6 replies
Question marked as Best reply

Oct 27, 2013 12:04 PM in response to annrek

Back up your documents and everything else important to you, not that there is any reason to believe your hard disk may be failing, but the symptoms you describe may presage an impending disk failure, and you should have backups anyway.


To help determine the possible causes of this behaviour read the following. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting:

Boot OS X Recovery by holding and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red.


When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:

Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:


http://www.etresoft.com/etrecheck


Etrecheck will be in your Downloads folder. Open it from there. You may see the following dialog box:


User uploaded file


Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.


It will take a moment to run as it collects its data.


Copy and paste its output in a reply.


Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.


EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.


When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.

After completing the above please determine if the problems also occur in "Safe Mode":


  • Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
  • Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
  • Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
  • To end Safe Mode restart your Mac normally. Shutdown will take longer as well.


Some users have reported an SMC resetto be beneficial. Be sure to read the procedure carefully and follow all the steps exactly as written, even if they seem inapplicable or trivial.

Oct 27, 2013 4:41 PM in response to John Galt

OK, so I booted OS X Recovery and Disk Utility - according to it, everything is fine.



Next, EtreCheck:

Hardware Information:

MacBook Pro (15-inch, Mid 2012)

MacBook Pro - model: MacBookPro9,1

1 2.3 GHz Intel Core i7 CPU: 4 cores

4 GB RAM



Video Information:

Intel HD Graphics 4000 - VRAM: 1024 MB

NVIDIA GeForce GT 650M - VRAM: 512 MB



Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0

AirPlay: Version: 1.9

AppleAVBAudio: Version: 2.0.0

iSightAudio: Version: 7.7.3



Startup Items:

FanControlDaemon - Path: /Library/StartupItems/FanControlDaemon



System Software:

OS X 10.9 (13A603) - Uptime: 0 days 0:4:36



Disk Information:

TOSHIBA MK5065GSXF disk0 : (500,11 GB)

EFI (disk0s1) <not mounted>: 209,7 MB

Macintosh HD (disk0s2) /: 499,25 GB (152,22 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB



HL-DT-ST DVDRW GS31N



USB Information:



Apple Inc. FaceTime HD Camera (Built-in)



Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller



Apple Inc. Apple Internal Keyboard / Trackpad



Apple Computer, Inc. IR Receiver





FireWire Information:



Thunderbolt Information:

Apple Inc. thunderbolt_bus



Kernel Extensions:

com.rim.driver.BlackBerryUSBDriverInt (0.0.74)



Problem System Launch Daemons:



Problem System Launch Agents:



Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.adobe.SwitchBoard.plist

[loaded] com.autodesk.backburner_manager.plist

[loaded] com.autodesk.backburner_server.plist

[loaded] com.autodesk.backburner_start.plist

[loaded] com.microsoft.office.licensing.helper.plist

[loaded] com.rim.BBDaemon.plist



Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.hp.messagecenter.launcher.plist

[loaded] com.rim.BBAlbumArtCacher.plist

[loaded] com.rim.BBLaunchAgent.plist

[loaded] com.wacom.pentablet.plist



User Launch Agents:

[loaded] com.adobe.ARM.[...].plist

[loaded] com.facebook.videochat.annareklinska.plist

[loaded] com.google.Chrome.framework.plist

[failed] com.google.GoogleContactSyncAgent.plist

[loaded] com.google.keystone.agent.plist

[loaded] com.spotify.webhelper.plist



User Login Items:

iTunesHelper

VMware Fusion Helper

Dropbox

Dropbox



3rd Party Preference Panes:

PenTablet

Fan Control

Flash Player

Flip4Mac WMV

Java

MacFUSE (Tuxera)

Perian



Internet Plug-ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

Default Browser.plugin

DirectorShockwave.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

Flip4Mac WMV Plugin.plugin

GDL Web Plugin.plugin

JavaAppletPlugin.plugin

NP_2020Player_IKEA.plugin

QuickTime Plugin.plugin

SharePointBrowserPlugin.plugin

Silverlight.plugin

WacomNetscape.plugin

WacomTabletPlugin.plugin



User Internet Plug-ins:



Bad Fonts:

None



Time Machine:

Time Machine not configured!



Top Processes by CPU:

6% mds

2% WindowServer

1% EtreCheck

1% TextEdit

1% ubd

1% mds_stores

0% ocspd

0% BBLaunchAgent

0% coreservicesd

0% fontd



Top Processes by Memory:

258 MB Safari

135 MB com.apple.IconServicesAgent

123 MB com.apple.WebKit.WebContent

83 MB mds_stores

70 MB Dropbox

66 MB WindowServer

37 MB Dock

37 MB com.apple.appkit.xpc.openAndSavePanelService

33 MB mds

29 MB Finder



Virtual Memory Statistics:

1.25 GB Free RAM

1.70 GB Active RAM

456 MB Inactive RAM

610 MB Wired RAM

351 MB Page-ins

0 B Page-outs



Then, I started in Safe Mode and still there was poor graphic? video? performance, I understand that it shouldn't be perfectly smooth, but there was weird flashing, crashing and stuff. Photo:

User uploaded file

You can see some of it (it's from Safari, but for example Launchpad is even worse). It's like that all the time in Safe Mode. I don't know if that's normal.


And I did SMC reset again, but it also didn't help.



Oh and apps often crash when I first start them, but then, I repeat action and they open.



Funny story, Mavericks should improve performance, better video memory and ram, but I'm experiencing completely different story.

MBP slowed down and crashes

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