Email Folders gone after Mavericks update. -2

i'm starting to think you've made the right decision.

still - any clues as to why I don't have a Mail folder in library at all

I have since re-installed mavericks thinking there may have been a glitch in the original install - but still no

~/Library/Mail/V2/MailData

you'd think it wouldn't work without one - but have sent and received email so you think it would have created one

@brett: The Folder is in your HOME-directory. That's why there is an ~ in the beginning. It is easier to access command line, but you can also access it through Finder. Just open the Finder. Go to your HOME-directory and open the view options. There you can check "Show Library Folder". Now you will find the folder you are searching for.

@chris: Can you try to open up the mbox-file in Mozilla? Just to check.

I feel like an idiot - i've been using macs for 25 or so years so usually know how to do this kind of stuff - but now I can't even find a "Home" directory in the finder I have "User" with a home icon so i guess thats what you are talking about

but there is no "Library" folder in the "User" folder either

I tried Finder prefs and there is no mention of home - just the "User" folder

You can't see the Library-folder unless you change the view option that I wrote before. And yes the HOME-folder is the same as the user folder. $HOME comes from linux jargon 🙂. Anyway it is easier to access the folder by using command line in Terminal.app. And it will be much easier for you then, because if you open the Terminal.app you will get directly into your User/HOME-folder 😉

In Finder, click on the 'Go' menu, then hold down the 'Alt' key. The menu will then show an additional option about half way down called 'Library'. That's the one you want and you should find the rest of the path there.

Message was edited by: STCav to correct typos.

ok - I found it !! yaaayyyy !

deleted those files

• "Envelope Index"
• "Envelope Index-wal" and
• "Envelope Index-shm"

opened mail - and it imported some of my missing messages - seemed to lump them all in an archives folder

but some of the more recent one were not there

I had to go thru and try to find the correct inbox to import

finanly found the most current one and did the import

so now I'm going to get a copy of those emails I needed and put Mountain Lion back on my laptop !

thanks for your help guys !!

Well no need to go back to ML I think. After resolving my problems I turned off iCloud. That's the main problem I think. Now everything seems to work fine so far and my Mail is working without any problems too.

The problem I had was that all of the contents of the folders I had created on my Mac Mail had disappeared, but when I got account info for the Gmail it was telling me that there was close to 2gb of data there, but it just wasn't showing.

If I put a new mail into a folder it was stored fine. After days of messing around with setting suggested from various posts nothing seemed to work.

Then I was logged into Gmail though the web browser and I deleted the contents of a folder by mistake. When I restored all the mail to the folder I checked my mac mail all the mail I had in that folder prior to the upgrade was now visible!

So I deleted all the contents from each folder and then moved it back to the folder via Gmail directly on safari and they all were visible again.

I hope this helps.

Hi,

I have tried some of the things suggested here - to no avail.

These are the files I deleted:

• "Envelope Index"
• "Envelope Index-wal" and
• "Envelope Index-shm"

At one point, my mail app was totally messed up and displayed this when I tried to lauch it:

There is a problem with your mailboxes.

Try clicking quit and then opening mail again. If this message reappears click quit and rebuild index...

I tried removing the files again, and now it launches but it just went back to having missing folders which contain way more important info that I care to think about losing at the moment. 😟

I checked on iCloud and the mailboxes are there, but just not on my computer. I also checked in ~/Library/Mail/V2/ and there is a folder there labeled "AosIMAP-ambermabe" (ambermabe is my home folder, in case that info is necessary.) The aforementioned folder contains boxes with the names of the folders that are missing from my mail app.

What does this mean and how do I get them back into my mail app? I use apple's mail application, in case that's pertininet info. Sorry if these are dumb questions, but I just spent the last hour trying to figure this out on my own with the info in this forum thread but I'm not getting anywhere.

Thanks in advance!

I had exactly the same when I deleted the Envelope files, so I went a bit further:

From the MailData folder (~/Library/Mail/V2/MailData/) I removed the following files, which I selected solely on the basis that they had been created or altered since starting up the faulty Mail. I left the file Accounts.plist, which saved the bother of recreating the mail accounts.

Envelope Index

Envelope Index-wal

EnvelopeIndex-shm

BackupTOC.plist

DefaultCounts

ExternalUpdates.storedata-shm

FlagMailboxes.plist

OpenedAttachmentsV2.plist

SmartMailboxesLocalProperties.plist

When I restarted Mail all these files were recreated but Mail seems to be behaving properly and the infinite loop of traversing the mailbox hierarchy appeared to have gone. I later found it had not been cured, but the recent Mail update from Apple seems to have fixed it.

If your folders are still on iCloud a different mail app will probably be able to see them. I used Postbox to move some of my folders off iCloud so they would work properly. In many ways, Postbox is a better mail clent than Apple Mail and I'm thinking about adopting it permanently.

@amabe84 I did not delete the files on my Mac like you did. I deleted the emails when i logged into gmail from safari and deleted them from there, and then moved them from then Bin folder back in to the folder i deleted them from. I did NOT delete the acctual folder itself but the contents of the folder. hope this helps.

Question: did you migrate from 10.5 or 10.6 mac to 10.9?

I ask because I found the same issue: all the On My Mac mail folders are gone from 10.9 Mail.

But (hold Option Key and select Go from Finder menu and select Library...scroll down to Mail and you will see Lost+Found and a V2 .. in those folders you might see the missing Mail folders ergo mbox files) I did find them in the Home Library Mail folder (hidden).

I am importing them now. It didn't delete them, but likely in the migration had no idea what to do with them or there was some reason Apple changed this in Mail but didn't include us on it.

Unfortunately, the mac I was migrating from was running 10.5.8...