- So I wrote to Wacom Europe and told them how lousy their attitude towards long-time customers is in my opinion. - Discovered the drop-down menu there, that let me send my complaint to both their support address AND their press dept., - and this is what I got:
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"Thank you for your e-mail.
I am terribly sorry for we no longer provide any driver version that would allow you to use your Intuos 2 tablet with the latest Mac system version. The technology gap between these two items is unfortunately too large.
In case you are interested in upgrading your old tablet in order to enjoy a 20% discount on the purchase of some of our newer tablets, you have the possibility to fill in a form allowing you to get a discount voucher.
Here is the direct weblink to reach the page for this "Old for New" offer:
http://eu.shop.wacom.eu/Old-for-New
With Kind Regards,
Wacom Technical Support"
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- and then, nine minutes later, I got:
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"I passed your feedback onto my manager in the meantime and he has advised you try installing the latest driver for Intuos 2.
Please can you follow the steps below:
First please run a mac disk repair to make sure everything is in order
Follow the steps below to repair disk permissions:
1. Select the Go Menu / Utilities / Disk Utility
2. Select First Aid and the disk you wish to repair then click on Repair Disk Permissions
3. Enter your system password when indicated and the repair will begin. This may take a few minutes depending on the size of the drive.
4. When complete close Disk Utility and restart your system.
Then please run a complete re-install
1. Unplug the tablet from the computer.
2. Uninstall the Wacom driver software with the ´Wacom Tablet Utility´ (´Applications´ folder --> ´Wacom Tablet´)
3. Remove any remaining Wacom entries.
4. Reboot your system
5. Please plug in the tablet and install this driver: http://cdn.wacom.com/U/drivers/mac/pro/WacomTablet_6.2.0w4.dmg
Please do not hesitate to contact us if you have any further queries."
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And THIS SOLUTION WORKED FOR ME!
The 'The technology gap' could suddenly be bridged with an old driver and proper instructions! *@!!
Shame on you Wacom!!
I hope the above directions will work for others too.