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CyberVoyou Author

Level 1

0 points

New iMac 27" (Late 2013) - Kernel Panic every day

Hi,

I used Apple product since very long time and I never experience any issues with them. I just have replaced my iMac 27" (Early 2010) by the new one iMac 27" (Late 2013) and since that, I got every day a kernel panic on it.

I did this already :

1) Diagnotic Analysis a couple of time = No error found.

2) Memory Analisys with a third party software = No error found.

3) Reset a couple of time the NVRAM with Cmd + Opt + P + R = Nothing has changed after that.

4) Unplug every USB devices on my iMac for 3 days to see if any of them is related = Nothing has changed either.

5) Install Maverick after that = Nothing has changed either.

6) Open a service request with Apple Support, they asked to do a reinstallation of my iMac, I did it twice = Nothing has changed.

7) Remove my 32G of RAM and replaced it in a different order to see if it could be that = Nothing has changed.

I'm out of ideas here and Apple don't seem to want to help further to analyse my Kernel Panic logs.

I will post 3 of them, if anyone with that kind of experience can look at it and be able to give me at least a direction to take with my new iMac to resolv this big annoying issue for me, it will be VERY appreciated.

-------------------------------------------------------------------------------- --------------------------------------------------------------------

Anonymous UUID: 0457D837-8418-5250-42B4-77A51EDA5D5E

Fri Oct 25 11:32:38 2013

panic(cpu 2 caller 0xffffff80084dc19e): Kernel trap at 0xffffff8008413f70, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xfffffe0e6110f9af, CR3: 0x0000000047efe034, CR4: 0x00000000001606e0

RAX: 0xffffff8398443e8d, RBX: 0x00000000000023b7, RCX: 0xffffff8398443e70, RDX: 0xffffff8398443e6c

RSP: 0xffffff8398443df0, RBP: 0xffffff8398443ec0, RSI: 0xffffff8398443e58, RDI: 0x00000000b7000000

R8: 0xffffff80489e1000, R9: 0x0000000000000000, R10: 0x0000000000008000, R11: 0x0000000000000206

R12: 0x0000000000000000, R13: 0xffffff8048d18e10, R14: 0xffffff80489e1348, R15: 0xffffff8048d18e10

RFL: 0x0000000000010286, RIP: 0xffffff8008413f70, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xfffffe0e6110f9af, Error code: 0x0000000000000002, Fault CPU: 0x2

Backtrace (CPU 2), Frame : Return Address

0xffffff8398443a80 : 0xffffff8008422f69

0xffffff8398443b00 : 0xffffff80084dc19e

0xffffff8398443cd0 : 0xffffff80084f3606

0xffffff8398443cf0 : 0xffffff8008413f70

0xffffff8398443ec0 : 0xffffff8008414da5

0xffffff8398443ef0 : 0xffffff800841dfdf

0xffffff8398443f70 : 0xffffff80084c921d

0xffffff8398443fb0 : 0xffffff80084f3e26

BSD process name corresponding to current thread: WindowServer

Mac OS version:

13A603

Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide: 0x0000000008200000

Kernel text base: 0xffffff8008400000

System model name: iMac14,2 (Mac-27ADBB7B4CEE8E61)

System uptime in nanoseconds: 29716804935439

last loaded kext at 14585661945: com.apple.driver.AppleBluetoothMultitouch 80.14 (addr 0xffffff7f8a8fa000, size 77824)

last unloaded kext at 83609517506: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f8a8e7000, size 8192)

loaded kexts:

com.apple.driver.AppleBluetoothMultitouch 80.14

com.apple.driver.AudioAUUC 1.60

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOBluetoothSerialManager 4.2.0f6

com.apple.driver.AGPM 100.14.11

com.apple.driver.ApplePlatformEnabler 2.0.9d1

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDA 2.5.2fc2

com.apple.driver.AppleUpstreamUserClient 3.5.13

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.driver.AppleIntelHD5000Graphics 8.1.8

com.apple.driver.AppleMikeyDriver 2.5.2fc2

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.AppleBacklight 170.3.5

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.GeForce 8.1.8

com.apple.driver.AppleSMCLMU 2.0.4d1

com.apple.driver.AppleMCCSControl 1.1.12

com.apple.driver.AppleThunderboltIP 1.0.10

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleLPC 1.7.0

com.apple.driver.AppleIntelFramebufferAzul 8.1.8

com.apple.iokit.SCSITaskUserClient 3.6.0

com.apple.driver.AppleUSBODD 3.3.5

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 35

com.apple.driver.AppleUSBHub 650.4.4

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.4.0

com.apple.driver.AppleSDXC 1.4.0

com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9

com.apple.driver.AirPort.Brcm4360 800.21.45

com.apple.driver.AppleAHCIPort 2.9.5

com.apple.driver.AppleUSBXHCI 650.4.3

com.apple.driver.AppleACPIButtons 2.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.0

com.apple.driver.AppleACPIEC 2.0

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 153

com.apple.security.quarantine 3

com.apple.driver.IOBluetoothHIDDriver 4.2.0f6

com.apple.driver.AppleMultitouchDriver 245.13

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 10.0.7

com.apple.driver.DspFuncLib 2.5.2fc2

com.apple.vecLib.kext 1.0.0

com.apple.iokit.IOAudioFamily 1.9.4fc11

com.apple.kext.OSvKernDSPLib 1.14

com.apple.iokit.IOSurface 91

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.iokit.IOBluetoothFamily 4.2.0f6

com.apple.driver.AppleHDAController 2.5.2fc2

com.apple.iokit.IOHDAFamily 2.5.2fc2

com.apple.iokit.IOAcceleratorFamily 98.7.1

com.apple.nvidia.driver.NVDAGK100Hal 8.1.8

com.apple.nvidia.driver.NVDAResman 8.1.8

com.apple.driver.AppleSMBusController 1.0.11d1

com.apple.driver.AppleThunderboltEDMSink 1.2.1

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.AppleSMC 3.1.6d1

com.apple.driver.IOPlatformPluginFamily 5.5.1d27

com.apple.iokit.IOAcceleratorFamily2 98.7.1

com.apple.AppleGraphicsDeviceControl 3.4.12

com.apple.iokit.IONDRVSupport 2.3.6

com.apple.iokit.IOGraphicsFamily 2.3.6

com.apple.driver.AppleUSBMergeNub 650.4.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0

com.apple.driver.AppleThunderboltDPInAdapter 2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0

com.apple.iokit.IOUSBMassStorageClass 3.6.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0

com.apple.driver.AppleUSBComposite 650.4.0

com.apple.driver.CoreStorage 380

com.apple.iokit.IOUSBUserClient 650.4.4

com.apple.driver.AppleThunderboltNHI 1.9.2

com.apple.iokit.IOThunderboltFamily 2.8.5

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 600.34

com.apple.driver.mDNSOffloadUserClient 1.0.1b4

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.6.0

com.apple.iokit.IOUSBFamily 650.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 278.10

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 7

com.apple.driver.AppleKeyStore 2

com.apple.driver.DiskImages 371.1

com.apple.iokit.IOStorageFamily 1.9

com.apple.iokit.IOReportFamily 21

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 2.0

com.apple.iokit.IOPCIFamily 2.8

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.pthread 1

System Profile:

Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2

Graphics: NVIDIA GeForce GTX 780M, NVIDIA GeForce GTX 780M, PCIe, 4096 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3130352E413030472020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3130352E413030472020

Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3130352E413030472020

Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3130352E413030472020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.45)

Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports

Network Service: Ethernet, Ethernet, en0

Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

Serial ATA Device: APPLE HDD ST3000DM001, 3 TB

USB Device: USB 3.0 HUB

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: FaceTime HD Camera (Built-in)

USB Device: USB 2.0 HUB

USB Device: Apple USB SuperDrive

Thunderbolt Bus: iMac, Apple Inc., 23.10

-------------------------------------------------------------------------------- ----------------------------------------------------

Anonymous UUID: 0457D837-8418-5250-42B4-77A51EDA5D5E

Sat Oct 26 23:32:39 2013

panic(cpu 0 caller 0xffffff801c4dc19e): Kernel trap at 0xffffff801c698f39, type 6=invalid opcode, registers:

CR0: 0x000000008001003b, CR2: 0x00006000132c8a48, CR3: 0x000000001f076000, CR4: 0x00000000001606e0

RAX: 0x00005ddd208b825e, RBX: 0xffffff805b257748, RCX: 0x0000000000000018, RDX: 0x00005ddd208b825e

RSP: 0xffffff83a9a7aea0, RBP: 0xffffff83a9a7af20, RSI: 0xffffffffff000000, RDI: 0xffffffffffffffff

R8: 0x0000000000000004, R9: 0x0000000000000000, R10: 0x000000008e1a8000, R11: 0xffffffffffffffff

R12: 0xffffff805b25efa0, R13: 0x00005ddd20000000, R14: 0xffffff805b2609a0, R15: 0xffffff805b25efa0

RFL: 0x0000000000010206, RIP: 0xffffff801c698f39, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x00006000132c8a48, Error code: 0x0000000000000000, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address

0xffffff83a9a7ab30 : 0xffffff801c422f69

0xffffff83a9a7abb0 : 0xffffff801c4dc19e

0xffffff83a9a7ad80 : 0xffffff801c4f3606

0xffffff83a9a7ada0 : 0xffffff801c698f39

0xffffff83a9a7af20 : 0xffffff801c6961ce

0xffffff83a9a7af40 : 0xffffff801c629f47

0xffffff83a9a7af60 : 0xffffff801c62bb33

0xffffff83a9a7b080 : 0xffffff801c6cc151

0xffffff83a9a7b390 : 0xffffff801c6db7cb

0xffffff83a9a7b4c0 : 0xffffff801c6dae99

0xffffff83a9a7b6a0 : 0xffffff801c6d46be

0xffffff83a9a7bae0 : 0xffffff801c6c8426

0xffffff83a9a7bb30 : 0xffffff801c6c8722

0xffffff83a9a7bd10 : 0xffffff801c6b688d

0xffffff83a9a7bd30 : 0xffffff801c652273

0xffffff83a9a7bd60 : 0xffffff801c63364e

0xffffff83a9a7be00 : 0xffffff801c62ad1c

0xffffff83a9a7beb0 : 0xffffff801c631cb4

0xffffff83a9a7bfb0 : 0xffffff801c4d6aa7

BSD process name corresponding to current thread: kernel_task