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New rMBP sleep/wake failure crashes

I'm using the new Retina MacBook Pro running Mavericks, and in the short span I've used it I've encountered a problem multiple times where the machine crashes during sleep. (I also tend to leave my WD external hard drive plugged in, if that makes any difference.)


I have two error logs, but since they are quite lengthy I have made them viewable in this Evernote:


https://www.evernote.com/shard/s200/sh/6f691ae9-87ba-415f-8951-609d7aec69f7/7ed5 88cbbb0ef7b5368a6fc1aaf83f36

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Oct 29, 2013 4:55 AM

Reply
317 replies

Dec 17, 2013 6:27 PM in response to shabba magicmouse

Shabba...thanks for the info...a couple others have said they got new machines but have not confirmed that their new machines are working without this issue.


If you would be so kind as to test your new macbook and then let us all know if you no longer get the sleep/wake failure while detailing which USB devices you have plugged in, it would be very much appreciated.


The more detail you provide the better.


Its better for you to know for sure its working before you send the people of this forum off calling apple and asking for a new computer.

Dec 18, 2013 3:15 PM in response to CGand

Hi all, i have a macbook pro 10.9.1 mid 2012 purchased 4/12/13 and have had this problem ever since i upgraded to maverick. I have been monitoring my time machine backup times and have not experienced a sleep/wake problem recently.


Here are my two previous post:

12/8 ==>i have been to the genius bar at least 5 times with my wake from sleep problem. seems when i close the lid of my pro, sometimes it does not wake up when i pick up the lid and takes up to 10 minutes before i can log on from sleep. what the bar said (the last time i was there) is that it maybe when my macbook is doing an automatic backup via time machine and opening the lid, the backup does not want to be disturbed and it keeps it in sleep mode. that was the only answer they could come up with. it is an intermittent problem for me so, am watching it.<==


12/12==>Same issue here. No external HDD connected, but I do have only the power cord connected. Has not happened for the past week or so.....Keeping fingers crossed.<==


Louieclone

Dec 18, 2013 5:46 PM in response to KumoLumo

Hello all, yes again same issue here. Just read all 13 pages of this which was fun!


Just bought a brand new 15" rMBP, 16Gb, 1Tb SSD and have reboots occur randomly overnight. In fact I left my laptop on to go to work today and tried to remotely connect through Teamviwer but could not connect. When I got home the timestamp on the Sleep Wake Failure report was indeed about the time I tried to connect.


I'm interested in the amount of people reporting that they happen to have WD Drives plugged in though USB 3.0, since I too often leave them connected overnight (and did so today) through a hub. 10.9.1 also for me clearly has not resolved the issue.


This new retina is replacing my non-retina 15" mid-2011 MBP which had no issues whatsoever with Mavericks and my WD hard drives connected (although that model doesnt have Power Nap) and that unit ran perfectly fine.


I'm going to leave my laptop on overnight with nothing connected and see if its still running in the morning and throughout the day. I've also disabled Power Nap so will report back tomorrow afternoon. (UK time).

Dec 18, 2013 5:59 PM in response to KumoLumo

Quick update. It seems that I have manged to solve this issue!


My issue: My MacBook retina late 2013 crashes while on sleep frequently if it has a Western Digital My Book (USB 3) connected to it.


Solution: AFTER the 10.9.1 update, I turned off "Power Nap", since then no crashes or restarts in sleep with or without external hard drives connected!


Note that turning off Power Nap before the 10.9.1 update didn't work.


EDIT: sorry I wrote 10.8.1 before, corrected

Dec 18, 2013 9:30 PM in response to hailalistair

I sure hope you are right. This is annoying. This happens to me even with no USB drive attached. It tends to happen after my laptop has been closed and in my laptop bag for several hours, so the PowerNap connection rings true.


This started only since the 10.9.1 update but has happened 3 times in the past 2 days. Once, I could only get it to recover by resetting my PRAM. I'm religiously updating my image backup these days - just in case - since I'm on the road.

Dec 19, 2013 5:54 AM in response to KumoLumo

In my case the update to 10.9.1 didn't fix the problem eighter.

I also call the Apple support a couple a days ago and they have no clue about it. The only thing they suggest is to try to turn off "Put hard disk to sleep..." in the energy saver tab, which it's not a solution but a temporary workaround in my opinion, but I haven't tryied yet if it will work.


my system is a MBP 15" late 2013 osx 10.9.1

New rMBP sleep/wake failure crashes

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