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Mavericks Finder window- and shadow-rendering issues-Screenshots

Is anyone having these issues? Is there a solution?

If this is monitored by Apple engineers, please take note:


Mac Desktop with "noise" in place of file icons

See: http://tvstrategies.com/mavericks/Mavericks_Desktop_icons.jpg



Finder windows with black drop-shadows instead of gradient shadows. The black dropshadow moves with the window when the window is moved:

See: http://tvstrategies.com/mavericks/Mavericks_Window_shadow.jpg



A Firefox window that renders as noise, behind an Excel window

See: http://tvstrategies.com/mavericks/Mavericks_Window_noise.jpg


These do not impact my ability to use the Mac, which works fine.


These issues may be related my other post from yesterday - see: https://discussions.apple.com/thread/5503570


Thank you

MacBook Pro, OS X Mavericks (10.9), 15" Model 6,2-Mid-2010 4GB RAM

Posted on Oct 30, 2013 10:46 AM

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Question marked as Best reply

Posted on Nov 1, 2013 11:40 AM

Hi Steve,


Thanks for visiting Apple Support Communities.


I'd suggest trying the steps in this article to troubleshoot the video issues you're experiencing:


Apple computers: Troubleshooting issues with video on internal or external displays

http://support.apple.com/kb/HT1573


Start with these steps:

Reset the system

You can reset the Mac's parameter RAM and SMC.

Reset the resolution

...

Start up in Safe Mode.

If the issue occurs in Safe Mode as well, I'd recommend reinstalling Mavericks next.


Regards,


Jeremy

32 replies

Dec 10, 2013 8:33 PM in response to Travis124

iMac

27-inch, Mid 2010

Processor: 2.8 ghz Intel Core i5

Memory: 16gb

Graphics: ATI Radeon HD 5750 1024mb

OS X 10.9(13A603)


I didn't see where anyone had reported the problem on an iMac but I am. It did begin with my update to Maverick.


It started out with random display artifacts in the form of flashing or steady small square boxes in seemingly random locations. If I attempted to capture a screen shot they'd disappear. After a few weeks, I started seeing corrupted Finder windows.

User uploaded file





I reinstalled the O/S and it seemed to clear up...but only for a few hours. The next day it was back. Tonight I managed to capture the following shot.

User uploaded file


I've run extensive test on the RAM as well as the video card and cache. No errors or issues have been found.


Nothing I've found posted seems to rememdy the situation.

Dec 11, 2013 5:09 AM in response to ChuckStoner

The problem is the Automatic Graphics Switching. (As posted in Frank23456:https://discussions.apple.com/thread/5493333?answerId=24085505022#24085505022&ac_cid=tw123456#24085505)


Head over to your System Preferences > Energy Saver, and unselect "Automatic graphics Switching". I find when I toggle that it will solve the problem.


It's not a permanent fix, but it clears the scramble. This will have to do until Apple provides a permanent solution.

Dec 16, 2013 5:14 PM in response to Steve H

Bad news: 10.9.1 Graphics issues not repaired!


The issue discussed in this thread continues.


User uploaded file


This workaround [ System Preferences > Energy Saver > Automatic Graphics Switching (off) ] is not acceptable to me, since it reduces battery life significantly.


Let's hope that Apple is monitoring this thread and issues a dot-release, rather than having us wait until 10.9.2.


Thank you.

Mar 1, 2014 8:30 AM in response to Steve H

I also have the Mid-2010 15" MacBook Pro and have been experiencing the graphics glitches since switching to Mavericks.


I have been to the Apple Store about four times in the last month:


1) We addressed possible hardware issues, replacing my logic board, all of my RAM, the bottom shell of my computer since the shell was dented, and the battery since that was also kind of failing. I restored from a backup, and 24 hours later, the issue returned.


2) We addressed more possible hardware fixes, replacing my logic board again as well as my display. I restored from a backup, and 24 hours later, the issue returned.


3) This time we decided to take a software approach. We cleared my Mac and did another clean install of Mavericks, and instead of doing a backup, individually redownloaded my applications from the app store and the Microsoft website for my Office apps. We also dragged over my music and libraries and documents. The problem came back in less than 24 hours this time.


4) I went back yesterday, and they decided to "partition" my laptop or something. Now I have two operating systems on my laptop that I switch between so I can use my iCloud with Pages for my papers and stuff. They wanted to see if the problems would recurr in Mountain Lion, so that is what I have been trying since last night.


The guy I had last night said that version 10.9.2 of Mavericks would come out soon but that he didn't think it was set to address any graphical issues. I'm pretty sure the issue will not occur in Mointain Lion since the problem started when I downloaded Mavericks. Mountain Lion seems a lot slower so far, and I don't really want to have to restart my computer all the time to switch operating systems, but it is what it is. We will see what happens.

Mavericks Finder window- and shadow-rendering issues-Screenshots

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