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OS X Mavericks Crashed My iMac.

Shame on me. Should have checked web before attempting install. Tried to install OS x Maverick on my iMac... it locked up my system. Didn't fully install. The keyboard and the mouse were not functioning. I was finally able to try to restore from a Time Machine backup. This hasn't worked. Now I'm caught every time the system comes on it attempts to install OS X... but then tells me it wasn't able. I'm caught in the OS X Installer screen. Tried doing backup from Time Machine on external drive to iMac. It won't. HELP!!!!

iMac, OS X Mavericks (10.9)

Posted on Oct 30, 2013 6:25 PM

Reply
19 replies

Feb 5, 2014 11:06 PM in response to seanfrommoncton

Hi Sean,

Commiserations.

Mavericks has crashed my early/mid 2008 imac 24".

I was offered the upgrade as a free and reccomended Apple Software Update that arrived on my computer.

I stupidly assumed that Apple would not offer me an update that could harm the performance of my computer or render it useles.

Big mistake when I remember how upgrdes cooked both mine and my daughters iphone 4 mobiles leading to having get new phones.

I installed Maverick and it was running but some programs not funtioning.

I turned it off a few hours later and the next time I tried to restart the following occurred.

Grey background with apple and spinning gear visible but computer kept shutting down and trying to restart in a loop action.

Contacted Apple by phone, and, as directed, tried, but was unable to access parameter reset, safe mode, the imac wont reinstall (gets to a point where you here the installer ask about the language of choice and then freezes.)

Went to Apple Store they could see the hard drive was working but could not re install.

I was offered a $800+m repair, which I did not accept and have now escalated the issue to Apple Customer Care in Singapore.

Awaiting response by Monday on whether they will replace or repair the imac at their cost or are our old Apples being turned into Lemons by badly planned software update invitations from Apple.

May 1, 2014 11:18 AM in response to jivinclive

Hello,


The extact same issue occurred to my Macbook Pro. I took it to Apple and all they told me was to take it to a data recovery place on MY dime. (HD was fine, it was their Maverick software that rendered my machine useless). Please let me know how your situation has turned out and what steps you advise me to take from here. Thank you!



Ashley

OS X Mavericks Crashed My iMac.

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