What has happened to Apple?

My 2 cents:

My Mavericks experience is very different. Works great. Faster than ML was. I have a MBP 8,2 with 8 GB of RAM and a 500 HD SSD. I'm on my computer constantly, email, writing, audio recording and editing, video editing, photography, games; it syncs perfectly with my phone and my ipad.

I've been a Mac guy since 1984, and on these forums for about the past ten years. My opinion from that experience is that the vast majority of problems that people have with their Macs are not because the OS is bad, but because of:

1. Crapware: "cleaners", "haxies", "optimizers", "defragmenters", "utilities", and antivirus software. Poorly written, unnecessary, damaging crap that people insist on installing. Usually people who are recent converts from Windowsland.

   Common culprits here are third party scanner and printer apps from the printer manufacturer.

2. Expecting one's seven year old apps to work perfectly with a state-of-the-art, new OS. I mean, you can't have it both ways.
3. Insufficient RAM for what one is trying to do.
4. Insufficient free hard drive space.
5. A processor or HD that is too slow for what one is trying to do.
6. expecting the OS to work perfectly, but not having any knowledge of basic troubleshooting and maintenance maneuvers.

So maybe the problem is not Mavericks.

Why does everyone feel like they have to defend Apple. They have become the new Microsoft. Putting out products that don't work. My only saving grace is that I didn't upgrade my iMAC OS so now only my MAC Air is completely useless.

Arthur is 100% correct.

You can all keep complaining, but this is support forum so go and read the terms & conditions when your posts disappear.

Complaints can be submitted to Apple directly - https://www.apple.com/feedback

Since nobody took me up on this offer TO HELP YOU, I'll repeat it once more…

Download http://www.etresoft.com/etrecheck Open the app to create a report, post it here.

We will then try to help you solve your issues, there is a very real possibility Mavericks is running poorly because of something you have installed. The etrecheck report will show that.

Telling us that 'Mavericks is broken' with no information doesn't help anyone.

I completely agree with you! I have all the must up-to-date Apple equipment and now my MAC Air is a paper weight because I simply won't tolerate the constant crashing, mail that takes an hour to load, freezes in the middle of important projects. Apple should be ashamed of themselves!

Don't forget Apple has moved to a yearly release with Mt Lion being mostly a refinement of Lion but Mavericks having a significant amount of under the hood chnages.

This is entire of Apple's choosing though. Their schedules with OS X, the schedule with iOS, they schedule with whatever else they're doing… and don't forget, how much on engineering resources Apple's chooses to put to it all. No-one sets the pace other than Apple.

Apple has one very bad habit in my opinion in that they think it's ok to take steps back in order to take steps forward. One's customers should never be asked to do that without fair warning and Apple chooses to do it time and time again.

I appreciate the offer to help and I will try to download the app. It is really hard when it takes an hour to get past the spinning beach balls (reminicent of Final Cut X) and it freezes before you can open an app up, but I'll try.

Hardware Information:

MacBook Air (13-inch, Mid 2012)

MacBook Air - model: MacBookAir5,2

1 2 GHz Intel Core i7 CPU: 2 cores

8 GB RAM

Video Information:

Intel HD Graphics 4000 - VRAM: 1024 MB

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0

AirPlay: Version: 1.9

AppleAVBAudio: Version: 2.0.0

iSightAudio: Version: 7.7.3

Startup Items:

HP IO - Path: /Library/StartupItems/HP IO

HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor

ProTec6b - Path: /Library/StartupItems/ProTec6b

Qmaster - Path: /Library/StartupItems/Qmaster

System Software:

OS X 10.9 (13A603) - Uptime: 0 days 1:2:27

Disk Information:

APPLE SSD SM256E disk0 : (251 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 250.14 GB (90.51 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

USB Information:

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Internal Memory Card Reader

FireWire Information:

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Kernel Extensions:

com.LivestreamProcaster.driver.ProcasterAudioRedirector (2.0.0)

Problem System Launch Daemons:

[failed] com.apple.softwareupdated.plist

[failed] com.apple.wdhelper.plist

Problem System Launch Agents:

Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.microsoft.office.licensing.helper.plist

[not loaded] com.noiseindustries.FxFactory.plist

Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.flipvideo.FlipShare.AutoRun.plist

[loaded] com.google.keystone.agent.plist

[loaded] com.hp.help.tocgenerator.plist

[failed] com.lexmark.bmlaunchd.plist

[failed] com.lexmark.hbnlistener.plist

[failed] com.lexmark.hostinfoupdater.plist

[loaded] com.lexmark.hostregister.plist

[failed] com.lexmark.lexnetlaunchd.plist

[loaded] com.rosettastone.rosettastonedaemon.plist

User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.adobe.ARM.[...].plist

[loaded] com.adobe.ARM.[...].plist

[loaded] com.digitalrebellion.SoftwareUpdateAutoCheck.plist

[failed] com.facebook.videochat.user.plist

[failed] com.mlbam.nexdef.plist

[loaded] com.spotify.webhelper.plist

User Login Items:

BBLauncher

BBMenuExtra

Skype

GetBackupAgent

TransmitMenu

Octoshape

iTunesHelper

SpeechSynthesisServer

Microsoft Messenger

EvernoteHelper

FreeMemory

Google Drive

Spotify

Dropbox

Android File Transfer Agent

Spotify

Launch Nikon Message Center 2

ElementsOrganizerSyncAgent

HP Scheduler

3rd Party Preference Panes:

3ivx MPEG-4

Flash Player

Flip4Mac WMV

Java

MacFUSE

Perian

Internet Plug-ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

CouponPrinter-FireFox.plugin

Default Browser.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

Flip4Mac WMV Plugin.plugin

Google Earth Web Plug-in.plugin

googletalkbrowserplugin.plugin

iPhotoPhotocast.plugin

JavaAppletPlugin.plugin

Mozillaplug.plugin

npgtpo3dautoplugin.plugin

o1dbrowserplugin.plugin

QuickTime Plugin.plugin

RayV.plugin

SharePointBrowserPlugin.plugin

Silverlight.plugin

User Internet Plug-ins:

iGetterBundle.plugin

Move-Media-Player.plugin

OctoshapeWeb.plugin

Picasa.plugin

WebEx.plugin

WebEx64.plugin

Bad Fonts:

None

Time Machine:

Skip System Files: NO

Auto backup: NO

Time Machine not configured!

Top Processes by CPU:

100% Mail

3% WindowServer

2% EtreCheck

1% hidd

1% Google Chrome

1% Dropbox

1% fontd

0% ElementsOrganizerSyncAgent

0% com.apple.speech.speechsynthesisd

Top Processes by Memory:

1.92 GB Mail

74 MB Google Chrome

41 MB Finder

33 MB Google Chrome Helper

25 MB com.apple.iTunesLibraryService

25 MB WindowServer

25 MB com.apple.IconServicesAgent

16 MB Dropbox

16 MB mds_stores

16 MB EtreCheck

Virtual Memory Statistics:

13 MB Free RAM

1.41 GB Active RAM

1.41 GB Inactive RAM

964 MB Wired RAM

2.01 GB Page-ins

14 MB Page-outs

I am encoutering the same problems. Itunes and IPhoto keep constantly crashing. Very dissapointing to be experiencing allot of problems with Mavericks. Can anyone help please..

Hardware Information:

MacBook Pro (Retina, 15-inch, Early 2013)

MacBook Pro - model: MacBookPro10,1

1 2.8 GHz Intel Core i7 CPU: 4 cores

16 GB RAM

Video Information:

Intel HD Graphics 4000 - VRAM: 1024 MB

NVIDIA GeForce GT 650M - VRAM: 1024 MB

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0

AirPlay: Version: 1.9

AppleAVBAudio: Version: 2.0.0

iSightAudio: Version: 7.7.3

Startup Items:

ChmodBPF - Path: /Library/StartupItems/ChmodBPF

System Software:

OS X 10.9 (13A603) - Uptime: 0 days 0:22:5

Disk Information:

APPLE SSD SM768E disk0 : (751.28 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 750.42 GB (543.82 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

USB Information:

HP Photosmart 7510 series

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

FireWire Information:

WD My Book 111D 800mbit - 800mbit max

disk3s1 (disk3s1) <not mounted>: 32 KB

Miscellaneous (disk3s3) /Volumes/Miscellaneous: 2 TB (1.84 TB free)

WD My Book 1112 800mbit - 800mbit max

disk2s1 (disk2s1) <not mounted>: 32 KB

My Book Music (disk2s3) /Volumes/My Book Music: 2 TB (932.36 GB free)

WD My Book 800mbit - 800mbit max

EFI (disk4s1) <not mounted>: 209.7 MB

Time Machine (disk4s2) /Volumes/Time Machine: 999.86 GB (835.84 GB free)

WD My Book 1112 800mbit - 800mbit max

disk1s1 (disk1s1) <not mounted>: 32 KB

My Book Photos (disk1s3) /Volumes/My Book Photos: 2 TB (1.37 TB free)

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Apple Inc. Thunderbolt to FireWire Adapter

Apple Inc. Thunderbolt to FireWire Adapter

Kernel Extensions:

com.wdc.driver.1394_64HP (1.0.1)

com.parallels.virtualsound (1.0

Problem System Launch Daemons:

Problem System Launch Agents:

Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.iwaxx.Debookee.PacketTool.plist

[loaded] com.microsoft.office.licensing.helper.plist

[loaded] com.noiseindustries.FxFactory.FxPlug.plist

[loaded] com.parallels.mobile.dispatcher.launchdaemon.plist

[loaded] com.parallels.mobile.kextloader.launchdaemon.plist

[loaded] com.wdc.WDSmartWareServer.plist

[loaded] org.macosforge.xquartz.privileged_startx.plist

Launch Agents:

[loaded] com.divx.dms.agent.plist

[loaded] com.divx.update.agent.plist

[failed] com.epson.epw.agent.plist

[loaded] com.epson.eventmanager.agent.plist

[loaded] com.google.keystone.agent.plist

[loaded] com.hp.messagecenter.launcher.plist

[loaded] com.hp.productresearch.plist

[loaded] com.parallels.mobile.prl_deskctl_agent.launchagent.plist

[loaded] com.seagate.SeagateStorageGauge.plist

[loaded] org.macosforge.xquartz.startx.plist

User Launch Agents:

[loaded] com.adobe.ARM.[...].plist

[loaded] com.parallels.mobile.startgui.launchagent.plist

User Login Items:

iTunesHelper

AdobeResourceSynchronizer

3rd Party Preference Panes:

Flash Player

Flip4Mac WMV

hueyPRO

MacFUSE

Perian

WDQuickView

Internet Plug-ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

CANONiMAGEGATEWAYDL.plugin

CANONiMAGEGATEWAYLI.plugin

CouponPrinter-FireFox_v2.plugin

Default Browser.plugin

DirectorShockwave.plugin

DivX Web Player.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

Flip4Mac WMV Plugin.plugin

Google Earth Web Plug-in.plugin

iPhotoPhotocast.plugin

OfficeLiveBrowserPlugin.plugin

OVSHelper.plugin

QuickTime Plugin.plugin

SharePointBrowserPlugin.plugin

Silverlight.plugin

User Internet Plug-ins:

CitrixOnlineWebDeploymentPlugin.plugin

WebEx.plugin

WebEx64.plugin

Bad Fonts:

None

Time Machine:

Skip System Files: NO

Mobile backups: ON

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 750.42 GB Disk used: 206.6 GB

Destinations:

Time Machine [Local] (Last used)

Total size: 999.86 GB

Total number of backups: 26

Oldest backup: 2013-10-14 17:41:18 +0000

Last backup: 2013-11-01 01:42:05 +0000

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 206.6 GB X 3)

Top Processes by CPU:

2% WindowServer

1% EtreCheck

1% iTunes

1% fontd

1% coreaudiod

0% mtmd

0% EEventManager

0% CoreServicesUIAgent

0% Dock

0% configd

Top Processes by Memory:

492 MB iTunes

279 MB Safari

262 MB mds_stores

197 MB com.apple.MediaLibraryService

180 MB com.apple.IconServicesAgent

147 MB com.apple.WebKit.WebContent

131 MB WindowServer

98 MB Dock

66 MB Finder

66 MB mds

Virtual Memory Statistics:

9.84 GB Free RAM

3.29 GB Active RAM

1.60 GB Inactive RAM

1.26 GB Wired RAM

695 MB Page-ins

0 B Page-outs

It seems to be the accepted case with apple now that they release things once for the publicity and for the people who really want it, then again when they have fixed all the things that dont work, but really should upon launch.

It does seem that now they tend limit the amount of options the users has to personalise and control many features on the OS fror no reason. Icloud is a good example, I dont want to use it I dont like it that much but I am also careful about what information I put on a cloud system but Apple seem to really want people to use it to the point of making things difficult if you dont.

I would shutdown & disconnect those external WD hard drives immediately!

There have been alarming data loss issue with external WD drives, it seems to be predominantly the RAID versions & users that had WD disk software installed, but there is no reason to keep them attached if you system is already being weird.

https://discussions.apple.com/thread/5475611?start=0&tstart=0

WD is looking into it.

1. you have a ton of plugins, third party preference panes, and login items. You are a promiscuous downloader!
2. there are a number of items that have failed and are probably causing your problems. For example: WD helper. This is crapware that comes with your Western Digital HD. It is not compatible with Mavericks. Probably impossible to uninstall, too. All the Lexmark stuff. Facebook Videochat. MLbam nexdef, whatever that is. More unnecessary haxies in your User Logins.
3. I would get rid of most of this stuff, but that's just me. Is all that really necessary for the work you are doing on your computer?
4. It's such a mess that if it were me, I'd backup my documents and erase the HD and do a clean install. And then not install all the crapware again.

Some quick etrecheck tips from Barney-15E - https://discussions.apple.com/thread/5507971?answerId=23618027022#23618027022

The big things to look for in EtreCheck are the StartupItems, LaunchAgents, LaunchDaemons, and Kernel Extensions.

Those are hooked into the system so can cause issues if not well written and up to date. I'm always wary of anything in StartupItems because Apple told developers to stop using that years ago. If they haven't rewritten their helpers as LaunchAgents or Daemons, I worry about how good the software is in the first place.

Removing system level items can be difficult, you need to look at why they are there & decide if you need them.

If you have no idea what it is search for the string in Google & look for ways to uninstall or find the latest release of that software if it is Mavericks compatible. Kernel Extensions live in /Library/Extensions.

If you are concerned about deleting files move them to an external disk so you have backups to restore if you ever need to do so. You will need to reboot to get them flushed from the system.

LaunchAgents and LaunchDaemons are mostly harmless, but they are potentially another process that is running or potentially crashing other apps etc. They can be deleted for the most part & they shouldn't pop back up unless an app re-generates them. The easiest way to kill them is to remove the app via its uninstaller or delete the com.company.application.plist in the relevant folders (once again in /Library/Launch… or ~/library/Launch… & reboot.

Also check preference panes are up to date or Mavericks compatible.

All the Internet plugins can cause slowdowns in Safari or any other webkit views (like html Mail messages).

Check they are up to date.

They will probably be inside ~/Library/Internet plugins or the main /Library/Internet plugins if you want to remove them. Also rip out ant Safari extensions (or at least update them).

Once the crap is diminished reboot & see if it has settled down. If you want to be super cautious go and search the logs for the application identifier strings (com.company.application) there is a chance they have been shouting at you via the logs. /Applications/Utilities/Console will show you all the logs in one place.

Mail was clearly eating up all your CPU & amassing lots of RAM, so quit that for now. Hopefully it will become stable once the system can run without old third party code breaking parts of it. It could just be updating indexes etc.

Also don't forget a really simple test if you want to know if an issue is inside your user account or in the system. Create a new user account & login. If the issue is gone you know you need to start investigating inside your own ~/Library (which can be opened via the Finders Go to Folder… menu). Otherwise the problem is outside your account.

This output is mostly for you to review to see if there is anything that you don't think should be there. You installed all of this stuff; however, you might not know what actually installed it as it was bundled with some other software. If you have an idea of what it does, and you think that function might have something to do with a problem you are seeing, then you might want to uninstall that program to see if anything gets fixed. To uninstall, go to the developer's website and find an uninstaller or directions on how to do it. It might be on the install DMG, also.

A lot of this stuff I have never heard of, so I don't know what it does (without googling), and I haven't seen it implicated in the past. But, the past was a different OS.

Startup Items:

HP IO - Path: /Library/StartupItems/HP IO

HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor

ProTec6b - Path: /Library/StartupItems/ProTec6b

Qmaster - Path: /Library/StartupItems/Qmaster

StartupItems are always a red flag as that technology was deprecated years ago. If the software hasn't been updated since then, or if it still uses that method, I wonder about the software.

ProTec is some sort of licensing scheme. They seem to always be buggy and slow to update.

Qmaster was part of Final Cut Studio (2009)

HP crap is probably a bunch of monitoring items for your printer. Probably harmless, but I don't find any of that stuff useful.

Kernel Extensions:

com.LivestreamProcaster.driver.ProcasterAudioRedirector (2.0.0)

Bad kernel extensions usually manifest in kernel panics--when the screen goes gray and it says to restart. However, they could still cause odd behavior. I don't know what that is, though, and hadn't seen it implicated anywhere. That doesn't mean it hasn't caused problems--it could have popped up on forums I don't frequent.

Problem System Launch Daemons:

[failed] com.apple.wdhelper.plist

I have no idea why a hard drive needs a launch daemon. The IO is built into the OS. Adding on kludges can only cause issues. If a hard drive needs to provide help, it is too complex.

Problem System Launch Agents:

Launch Daemons:

[not loaded] com.noiseindustries.FxFactory.plist

I don't know anything about this besides that it is an effect plugin for Final Cut Pro.

Launch Agents:

[loaded] com.flipvideo.FlipShare.AutoRun.plist

[loaded] com.hp.help.tocgenerator.plist

[failed] com.lexmark.bmlaunchd.plist

[failed] com.lexmark.hbnlistener.plist

[failed] com.lexmark.hostinfoupdater.plist

[loaded] com.lexmark.hostregister.plist

[failed] com.lexmark.lexnetlaunchd.plist

[loaded] com.rosettastone.rosettastonedaemon.plist

I don't know anything about these, except what they do.

Why does Rosetta Stone need to launch at startup? I would think you just open the app when you want to practice.

User Launch Agents:

[loaded] com.digitalrebellion.SoftwareUpdateAutoCheck.plist

[failed] com.facebook.videochat.user.plist

[failed] com.mlbam.nexdef.plist

[loaded] com.spotify.webhelper.plist

More services that I don't have any knowledge of.

User Login Items:

BBLauncher

BBMenuExtra

Skype

GetBackupAgent

TransmitMenu

Octoshape

iTunesHelper

SpeechSynthesisServer

Microsoft Messenger

EvernoteHelper

FreeMemory

Google Drive

Spotify

Dropbox

Android File Transfer Agent

Spotify

Launch Nikon Message Center 2

ElementsOrganizerSyncAgent

HP Scheduler

OMG. How long does it take for you to log in? Do you actually use all of that crap?

FreeMemory is likely useless as the memory management has change completely in Mavericks.

Again, a lot of that stuff baffles me. Isn't Transmit an FTP client? Do you do that many file transfers to have it start up at each login?

You have a ton of stuff loading onto the system. If it is useful and up to date, then it is likely ok. If there is stuff there that you no longer use, or worse, you thought you had removed, then get rid of them. They certainly aren't helping.

Another place to look is in Console, All Messages. There will be a ton of messages that mean nothing to you or me. However, if you see things repeating continuously, expecially Throttling and Respawn, those indicate broken services that are trying to start.

How do I stop those startup applications?