What has happened to Apple?

Orchard Owner wrote:

Both my sisters also lament the downward slide of quality control in Apple products. One just bought the newest MBP with Mavericks, only to find she will be FORCED to use iCloud because there is no ability to sync to a computer. We have a lot of CDs and audiobooks NOT through iTunes (ever hear of free music and audiobook CDs from the library we are allowed to put on our computers?), and now there is NO way to put them on a Mavericks computer. Apparently, this was not mentioned in all the hype over Mavericks. Latest and greatest??? No, worst and "worser."

What are you talking about. Just stick the CD in and add it to your iTunes Library. If you have the preferences set up, it will start the import automatically.

Where do you get this crap? Do you make it up to bolster your argument?

Have you seen the latest iCloud version of iWork? OMIG, it's not worth the digital imprint it takes up in cyberspace. You can't do anything with Pages but the most, most, most basic commands. Of course, it's "Free." Don't bother taking this free offer.

Pretty much works like all the other online document tools I've used in the past, except it shows up on my Mac and my iPad without any work on my part.

Both my sisters also lament the downward slide of quality control in Apple products. One just bought the newest MBP with Mavericks, only to find she will be FORCED to use iCloud because there is no ability to sync to a computer.

No, you are not forced to use iCloud, or any other cloud, but it is the easiest. You will need a CalDAV and CardDAV server.

OSX Server has them, or you can use any open source servers like this one: http://baikal-server.com

Drew, Took your advice (to Rotor-Head) after reinstalling Mavericks. Still crashing...I would appreciate your input so here is the Etresoft report:

Hardware Information:

iMac (27-inch, Late 2013)

iMac - model: iMac14,2

1 3.5 GHz Intel Core i7 CPU: 4 cores

32 GB RAM

Video Information:

NVIDIA GeForce GTX 780M - VRAM: 4096 MB

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0

AirPlay: Version: 1.9

AppleAVBAudio: Version: 2.0.0

iSightAudio: Version: 7.7.3

System Software:

OS X 10.9 (13A603) - Uptime: 0 days 0:2:58

Disk Information:

APPLE SSD SD0128F disk0 : (121.33 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

disk0s2 (disk0s2) <not mounted>: 120.99 GB

Boot OS X (disk0s3) <not mounted>: 134.2 MB

APPLE HDD ST3000DM001 disk1 : (3 TB)

EFI (disk1s1) <not mounted>: 209.7 MB

disk1s2 (disk1s2) <not mounted>: 3 TB

Recovery HD (disk1s3) <not mounted>: 650 MB

USB Information:

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

FireWire Information:

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Kernel Extensions:

Problem System Launch Daemons:

Problem System Launch Agents:

Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.adobe.SwitchBoard.plist

[loaded] com.microsoft.office.licensing.helper.plist

Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist

User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.google.keystone.agent.plist

User Login Items:

iTunesHelper

Citations

Dropbox

3rd Party Preference Panes:

Flash Player

Internet Plug-ins:

AdobeExManDetect.plugin

Default Browser.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

QuickTime Plugin.plugin

SharePointBrowserPlugin.plugin

User Internet Plug-ins:

Bad Fonts:

None

Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO

Volumes being backed up:

Destinations:

iMac [Local] (Last used)

Total size: 3 TB

Total number of backups: 2

Oldest backup: 2013-10-29 14:03:41 +0000

Last backup: 2013-10-31 13:14:15 +0000

Size of backup disk: Excellent

Backup size 3 TB > (Disk size Zero KB X 3)

Top Processes by CPU:

1% WindowServer

1% fontd

1% EtreCheck

0% hidd

0% coreservicesd

0% loginwindow

0% Dropbox

0% launchservicesd

0% notifyd

0% warmd

Top Processes by Memory:

262 MB WindowServer

131 MB com.apple.IconServicesAgent

131 MB Mail

98 MB mds_stores

98 MB com.apple.WebKit.WebContent

66 MB Finder

66 MB Dropbox

66 MB Reminders

66 MB Dock

66 MB Safari

Virtual Memory Statistics:

28.21 GB Free RAM

2.01 GB Active RAM

311 MB Inactive RAM

1.48 GB Wired RAM

303 MB Page-ins

0 B Page-outs

THANKS

Xsfnrg wrote:

Drew, Took your advice (to Rotor-Head) after reinstalling Mavericks. Still crashing...I would appreciate your input so here is the Etresoft report:

What is crashing? Just applications or the whole OS ie kernel panic?

It doesn't look like you have anything installed that would cause any particular issue.

I would guess your problem is with google. I can see you're running google software update which is a vicious program that does software updates without user intervention.

Let me respond about iCloud Pages vs the older CD version. I do a newsletter for a professional organization. On the CD Pages version, I have 14 varieties of newsletter templates. Each one offers numerous pre-formatted template pages, so that I can insert additional pages that follow the original newsletter theme, but have different ways to design inserted pages. On iCloud Pages, there are only four newsletter templates. I cannot find a way to insert any other pre-formatted pages for any other iCloud Pages newsletters. I guess apple has decided we only need a one page newsletter.

The one I recently completed has 12-14 pages with different ways to layout pages in a variety of styles. This is impossible in iCloud Pages. For example, I have the following choices for pages to insert in the layout I use: Cover; Photo Collage; Sidebar and three notecards; Two column with sidebar; plain text page; back page; mailer and blank. It is easy to make a terrific looking newsletter that our organization is proud to send out to its members. None of this is possible with icloud Pages. There are also a lot of formatting commands that have just disappeared in the cloud version. I go to One-to-One sessions at my local Apple store. The Creatives there are appalled at how much has been lost in the "new" cloud version.

About music. Yes, you can add the CDs to iTunes, but then it all has to get synched via the cloud. People are reporting that some music purchased and not purchased through iTunes is going to the cloud has disappeared when it is supposed to come back to your device. There is no longer an option to sync directly from iTunes on your computer via cable with Mavericks, which is more stable. Apple just does not have a reliable iCloud interface--echoing the misery of Mobile Me.

Hardware Information:

MacBook Air (13-inch, Mid 2012)

MacBook Air - model: MacBookAir5,2

1 2 GHz Intel Core i7 CPU: 2 cores

8 GB RAM

Video Information:

Intel HD Graphics 4000 - VRAM: 1024 MB

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0

AirPlay: Version: 1.9

AppleAVBAudio: Version: 2.0.0

iSightAudio: Version: 7.7.3

System Software:

OS X 10.9 (13A603) - Uptime: 0 days 0:7:24

Disk Information:

APPLE SSD SM256E disk0 : (251 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) /: 250.14 GB (99.14 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

USB Information:

Apple Internal Memory Card Reader

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. FaceTime HD Camera (Built-in)

FireWire Information:

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Kernel Extensions:

com.LivestreamProcaster.driver.ProcasterAudioRedirector (2.0.0)

Problem System Launch Daemons:

Problem System Launch Agents:

Launch Daemons:

[loaded] com.adobe.fpsaud.plist

[loaded] com.google.keystone.daemon.plist

[loaded] com.microsoft.office.licensing.helper.plist

[not loaded] com.noiseindustries.FxFactory.plist

Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.google.keystone.agent.plist

[failed] com.lexmark.bmlaunchd.plist

[failed] com.lexmark.hbnlistener.plist

[loaded] com.lexmark.hostinfoupdater.plist

[loaded] com.lexmark.hostregister.plist

[failed] com.lexmark.lexnetlaunchd.plist

User Launch Agents:

[loaded] com.adobe.AAM.Updater-1.0.plist

[loaded] com.adobe.ARM.[...].plist

[loaded] com.adobe.ARM.[...].plist

[loaded] com.spotify.webhelper.plist

User Login Items:

Skype

TransmitMenu

iTunesHelper

SpeechSynthesisServer

Microsoft Messenger

EvernoteHelper

FreeMemory

Google Drive

Dropbox

ElementsOrganizerSyncAgent

HP Scheduler

3rd Party Preference Panes:

3ivx MPEG-4

Flash Player

Java

MacFUSE

Perian

Internet Plug-ins:

AdobePDFViewer.plugin

AdobePDFViewerNPAPI.plugin

Default Browser.plugin

Flash Player.plugin

FlashPlayer-10.6.plugin

Google Earth Web Plug-in.plugin

googletalkbrowserplugin.plugin

iPhotoPhotocast.plugin

JavaAppletPlugin.plugin

Mozillaplug.plugin

npgtpo3dautoplugin.plugin

o1dbrowserplugin.plugin

QuickTime Plugin.plugin

RayV.plugin

SharePointBrowserPlugin.plugin

Silverlight.plugin

User Internet Plug-ins:

Move-Media-Player.plugin

OctoshapeWeb.plugin

Picasa.plugin

WebEx.plugin

WebEx64.plugin

Bad Fonts:

None

Time Machine:

Skip System Files: NO

Auto backup: NO

Time Machine not configured!

Top Processes by CPU:

100% Mail

100% com.apple.internetaccounts

2% WindowServer

1% EtreCheck

0% fontd

0% ElementsOrganizerSyncAgent

0% FreeMemory

0% mds_stores

0% mds

0% Google Chrome

Top Processes by Memory:

2.22 GB Mail

115 MB com.apple.internetaccounts

57 MB Skype

49 MB Finder

41 MB Google Chrome

33 MB com.apple.speech.speechsynthesisd

33 MB mds_stores

25 MB Dropbox

25 MB WindowServer

25 MB CVMCompiler

Virtual Memory Statistics:

866 MB Free RAM

2.78 GB Active RAM

497 MB Inactive RAM

740 MB Wired RAM

455 MB Page-ins

84 KB Page-outs

I've tried to find those logon items but the startulitems folders are empty.

irdeto wrote:

It is absolutely unacceptable that a vendor like apple demands premium prices for their products and has embarassing bugs that should never have happened in the first place.

Premium prices? You mean, like, free?

For as long as I can remember, every new version of the MacOS has been buggy until it gets to version 0.4 or 0.5. Mountain Lion was a real dog when it first came out. Now look at it - everybody loves it.

The same thing will happen with Mavericks, which for the moment should not be adopted as the main OS that you use for running a business or doing serious work. That will come later.

Apple has eliminated the ability to use iTunes to sync your contacts and calendars but not music. Music does not have to get synced to the cloud. iTunes Match is an optional product that has had it's issues since it was first released. Whether Mavericks has improved iTunes Match or made it worse I cannot tell. I finally got all my songs matched last spring - that was when Mountain Lion was the shipping OS. I can certainly assure you that syncing your music to your iOS devices works as it used to - Mavericks hasn't changed that.

Lots of 3rd party deamons on your system. Try two things...1) create a new user account, log into it and use your computer normally. This will see if the problem is with your user loaded deamons. 2) boot into safe mode (hold shift at chime) and use your computer. This will see if the problem is with your 3rd party system deamons.

I took your advice and opened a test profile. It seems to work fine. I don't really know what to do now. If I clean my HD will I lose my programs like Final Cut or will all my Apple purchased programs reload? We appreciate that time you take to help when Mavericks sent everything sideways.

I have tried to delete what I know is not being used. What I don't know exactly how to do is to erase my HD and to a reinstall. I have backedup my docs, pics, and music to an external drive. Can you help me with what to do next?

It looks like your mail could be broken. Try logging into your account but don't run mail. Maybe I'm a bit late with my response since you are deleteing things already.

It does seem to be the mail program, but it worked fine when I did a test profile. I don't really know what to do about it.

Open mail and rebuild the mailbox. See if that helps.

It's the bottom menu item of "Mail/Mailbox/Rebuild"

A test account won't have a mailbox yet....that's why it probably worked fine.