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Anyone else having problems with external disks unmounting randomly/suddenly on Mavericks?

I have been having an issue with Mavericks unmounting my external USB disk suddenly, followed by a Finder notification that the disk was ejected improperly. This has only started since upgrading to 10.9. I have tried unchecking "Put hard disks to sleep when possible" in System Prefs, but it has not helped. Weirdly, the drive icon does not disappear from the desktop when this happens, so I don't know if it's actually ejecting, or if the system just thinks it is. At any rate, it does appear to be a bug.

MacBook Pro (17-inch Early 2011), OS X Mavericks (10.9), 8GB RAM

Posted on Oct 30, 2013 10:51 PM

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218 replies

Dec 8, 2014 10:55 PM in response to Quacks

Just found this thread, but have been seeing this problem for a few months.


2008 iMac, Snow Leopard (clean install), minimal peripherals, short cables, no wireless anything. No weird 3rd-party software. No gaming.


The only atypical items I have are a new Wacom tablet, and a newly-installed Samsung internal SSD.


Never owned a WD drive of any kind; OWC ext HDDs are typically Hitachi. All HDDs are set up as single-partition.


Did the PRAM and SMC after problem was several weeks old, per OWC's direction.


Unmounting problem started after adding an OWC Qx2 4x2TB enclosure, configured as JBOD via FW800. Not only unmounting, but inability to perform other (seemingly unrelated) tasks, and goofy Sleep / Restart / Shut Down behaviors. Many error messages (mostly "-50"). Simply put, when the Qx2 was removed, and replaced with a single ext HDD (also OWC), no issues. I finally got an RMA replacement from OWC, and overall everything works MUCH better, BUT – the unmounting did resume, although only twice (yesterday and today) since last week's reinstall.


I don't believe files are corrupted, but can't really know that until I encounter one.


To me it doesn't seem like OSX, but I'm not remotely an expert. But after discussing this with the tech who installed the internal SSD, and the fact that a replacement enclosure works much better (the same 4 Hitachi drives have been retained throughout), I wonder if there is some finicky power supply and/or voltage spec that is causing intermittent failure to recognize. Something that could be fixed with firmware on Apple's part?


Just adding to the pile.


Thanks for this thread. Will take a look at some of the recent suggestions.

Dec 9, 2014 12:43 PM in response to realtwang

Similar issue.

Dual monitors go blank for a moment then unmount all ten drives at the same time.

The whole machine then lagged until a forced shutdown and restart is required.


Very odd indeed. Can't figure out how to stop them unmounting.

I have a brand new mac pro... this shouldn't be an issue at all.


Come on apple. get with it already! This just started happening.

Dec 9, 2014 5:38 PM in response to gd0

I agree about it being some kind of freaky power thing that's causing the dismounting. I tried hooking my HD up to my computer without any other peripherals connected. Worked well and didn't dismount, even when my computer went to sleep it didn't dismount by itself. I then tried it a few times after, with all my stuff connected i.e.; keyboard, monitor and it worked for a few times perfectly. Now, it started to dismount again. I think the power is fluctuating to cause this. fyi.. my disk has 3 partitions and the one for time machine is encrypted. Never had a problem before. All started out of the clear blue like everyone else here.

APPLE!! DO YOU HEAR US?!!! Fix the problem please!!!!

Dec 9, 2014 5:59 PM in response to Adam Parsons

Came across this in another thread. Particularly for the WD drive that I have. Read before installing. http://www.macupdate.com/app/mac/31158/keep-drive-spinning

I'm going to try it since I already tried the system preference thing and it didn't work per the note in this link. Person in the other thread said he hasn't had a problem since installing this. I'll keep you posted.

Anyone else having problems with external disks unmounting randomly/suddenly on Mavericks?

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