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Anyone else having problems with external disks unmounting randomly/suddenly on Mavericks?

I have been having an issue with Mavericks unmounting my external USB disk suddenly, followed by a Finder notification that the disk was ejected improperly. This has only started since upgrading to 10.9. I have tried unchecking "Put hard disks to sleep when possible" in System Prefs, but it has not helped. Weirdly, the drive icon does not disappear from the desktop when this happens, so I don't know if it's actually ejecting, or if the system just thinks it is. At any rate, it does appear to be a bug.

MacBook Pro (17-inch Early 2011), OS X Mavericks (10.9), 8GB RAM

Posted on Oct 30, 2013 10:51 PM

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218 replies

Nov 11, 2013 3:09 PM in response to realtwang

Fixed. At least for me, and for now.


As I reported earlier, immediately after installing Mavericks, my external drives started randomly disappearing/apperaring. I gave feedback to Apple, and started scouring the forums.


I cannot relocate where I saw the suggestion of a fix:

Delete Google Drive.


So I deleted Google Drive, and have had no more drives vanishing and reappearing.


Hope it works for you -- and continues to work for me.

Nov 12, 2013 1:06 PM in response to bamirian

Scratch that... it does happen on my iMac too.... for some reason it wasn't happening at all and then I suffered a disconnection on my iMac about 2 hours into at 3 hour file copy. Since then, it's been disconnecting repeatedly.


Another hopefully interesting bit of info... I only suffered the disconnection on one external drive... a Fantom USB. A 1TB Western Digital 2.5" attached at the same time kept going without disconnect.


My MBP is a 2.66 GHz Intel Core 2 Duo, mid 2009

My iMac is a 3.4 GHz Intel Core i7, late 2012


Finally.. the disconnect only seems to occur when the drive is mounted. I unmounted via Disk Util and the drive has remained solidly connected so far. This makes me think it's not a physical connection issue.

Nov 12, 2013 5:03 PM in response to 0ut1aw0

That did not take long


SMC and PRAM reset di nothing to improve


Time Machine logged this


Property list invalid for format: 200 (property lists cannot contain NULL)

Starting manual backup

Backing up to /dev/disk1s3: /Volumes/TimeMachine750/Backups.backupdb

Forcing deep traversal on source: "MacBookProSSD" (device: /dev/disk0s2 mount: '/' fsUUID: F2FEAA99-446B-31A9-8014-EAFE7FDC1AAA eventDBUUID: 35305D88-884C-4FF4-90D1-D1ADA3E2CA8C)

Found 617749 files (Zero KB) needing backup

104.9 MB required (including padding), 712.12 GB available

Waiting for index to be ready (100)

Stopping backup.

Error: (-36) SrcErr:NO Copying /Users/twoodard/Library/Mail/V2/IMAP-terry.w.woodard@imap.gmail.com/[Gmail].mbox/All Mail.mbox/D4037B67-A3B7-4141-8FFB-1DB08B2F8C59/Data/1/Messages/1406.emlx to /Volumes/TimeMachine750/Backups.backupdb/Terry’s MacBook Pro/2013-11-12-174943.inProgress/3EEB838A-8F0B-4B29-9887-6DB2C9E07D7A/MacBookPr oSSD/Users/twoodard/Library/Mail/V2/IMAP-terry.w.woodard@imap.gmail.com/[Gmail].mbox/All Mail.mbox/D4037B67-A3B7-4141-8FFB-1DB08B2F8C59/Data/1/Messages

Copied 10864 items (2.64 GB) from volume MacBookProSSD. Linked 104.

Error writing to backup log. NSFileHandleOperationException:*** -[NSConcreteFileHandle writeData:]: Input/output error

Copy stage failed with error:11

Error writing to backup log. NSFileHandleOperationException:*** -[NSConcreteFileHandle writeData:]: Input/output error

Backup failed because the destination disk was ejected or disconnected unexpectedly!

Backup failed with error 27: The connection to the backup disk was interrupted.

Nov 14, 2013 10:52 AM in response to realtwang

I'm also having the same problem, I have a WD 2TB my book essentials connecting via USB 3 that keeps unmounting it's self. I just connected it to a windows machine and it works without a problem. However I also have another WD 1TB drive that's connected via FireWire 800 with no problems. Has anyone figured out what's going on here? I am not even able to gain access long enough on my Mac to reformat it.

Anyone else having problems with external disks unmounting randomly/suddenly on Mavericks?

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