Reinstalling OSX Lion for sale

Mac OS X versions (builds) for computers

Tips

Some computers shipped with different Mac OS X versions at different times. When a computer is not bundled with a later version, a "-" appears in the "Later Mac OS X included" column.

If it is a late 2011 then it did come with Lion Pre-Installed. If the Commend + Option + r keys don't work to boot the system from over the internet then it is either your ISP (or country) is blocking it, you have a very slow internet connection and it is timing out or the Apple servers are down.

I'd wait a few hours and try again. Or take the system to a WiFi hot spot, coffee shop or friends house, and try from there.

timeshootsonby wrote:

Hi,

It was a new Mac, it's a late 2011 model but bought/registered in March 2012. It didn't come with Snow Leopard disks though - I think it was Lion from the start.

It doesn't make any difference attached to the ethernet cable.

I checked the link by entering the serial number - it doesn't tell me anything about what OSX it had - it just tells me what I already know, that it's covered until March 2014. I guess I'll have to contact them as nothing else is working and I refuse to travel 70 miles to see a genius.

Nothing but that install of Mt Lion will be tied to your Apple ID and the new owner will not be able to update it without entering your Apple ID.

If the Applecare extended warranty runs out on March 2014 then it is NOT a Late 2011 model. The Apllecare extended warranty adds 2 years to the original one year warranty. So if you bought it in March of 2012 the extended warranty would take it to March of 2015. So if your end of warranty date is correct you bought it in March 2011 and it came with Snow Leopard. That is why you are getting the error from the Apple servers. They know your model does not qualify for installing Lion.

That is unless like your first post you got the date wrong for the warranty end date.

The guy at Apple that you talked to is DEAD WRONG. You can not sell any Mac computer that has one of the download only version of OS X installed on it unless it is the version it originally came with.

So if a Mac came with Lion you have to reinstall Lion. If it came with Mt Lion you have to reinstall that version, even though Mavericks is free.

If it came with Lion and you sell it with Mt Lion that version, Mt Lion, of OS X is TIED TO YOUR APPLE ID and can NOTG be transferred to someone else.

timeshootsonby wrote:

Yeah, sorry, I corrected the date further down the thread - it's a late 2011 model, bought and registered in March 2012 meaning it's covered till March 2015.

The guy at Apple said to go ahead and install Mt Lion, which will cause no problems for the next user. I can check again with Apple to make sure that is the case.

The 2002F error usually seems to mean some trouble connecting to Apple's servers, rather than the computer being deemed unsuitable. Unfortunately, it's not documented that I've seen, & although often goes when using ethernet vs wireless, or changing unsupported security methods... some connections just don't appear to behave with Internet Recovery.

You turned wifi off when using ethernet, (not tried that, but it's a thought ).

Because you are using the built in Recovery HD. That is updated evertime you install a new version of OS X. I actually have both the Mt Lion and Mavericks Recovery HD on my Mac but is came with Lion. I can boot from either of the built in Recovery HDs or use the Command + Option + r keys to boot from the Online Internet Recovery system.

When I boot from either of the built in Recovery HDs I get the option to install that version of OS X, Mt Lion R HD I get to reinstall Mt Lion, Mavericks R HD I get to reinstall Mavericks. When using the Onmine system I get to reinstall LION as that is what came on my Mac originally.

So the servers that are accessed from the USA are not down. Not sure where you are in the world but for some reason the servers that you would access are either down or your internet connection is not being allowed to connect to it.

But you can not sell your Mac with Mt Lion on, well you can but the buyer will need to then erase everything on the drive and reinstall Lion.

Yes it is. There are posts on here almost everyday about someone buying a used Mac and having Lion or Mt Lion installed on it and those new owners not being able to update the systems or do a clean reinstall because the system original came with Snow Leopard, and now has Lion or Mt Lion installed, or came with Lion and now has Mt Lion installed.

The problem isn't as bad if the system originally came with Lion as that is always available from the Online Internet Recovery system. But if it came with Snow Leopard originally and the seller didn't included the original system discs the new owner has to order a replacement set from Apple.

It get even more confusing with Mavericks. Even though Mavericks is a free upgrade from either Snow Leopard, Lion or Mt Lion it is still tied to one persons Apple ID and can not be transferred to another person. So if you have a Mac that originally came with Snow Leopard, Lion or Mt Lion and you installed Mavericks and now wanted to sell it you have to reinstall the Original version of OS X that came on it when it was new. Otherwise the version of OS X that is now installed, Mavericks, ( even though Mavericks is totally free to everyone) is TIED to that persons Apple ID.

timeshootsonby wrote:

OK, I will try again - I'm in the UK and have fast broadband - and I will call Apple support again. I don't want to sell it if it isn't right. But, if this is a widespread problem then presumably hundreds or thousands of Macs are being sold with the same problem, no?

I'm not even sure if it is a problem - if I download MT LION then the new user enters their name, ID etc. then they will have total access to that machine, surely not? No trace of my ID will exist, right, even though LION and MT LION was once connected to me?

Then as I've said a few times before the Online Internet Recovery system in your country is down or your ISP, no matter who it is or what speed you supposedly have, is not allowing you to make the connection to the online Mac OS X Utilities system.

Since you are getting the globe your system is trying to boot from the Apple servers. But I just remembered that at first connection to that Online system it runs hardware diagnostic to check the hardware in your Mac. Maybe that is why you are getting that error. Your Mac is failing the hardware diagnostic. Boot the system and hold down either the "d" key, by itself, or command or option and the "d" keys (Sorry I forget which key or key combo to hold) to boot the system from the Online Hardware Test system. Then run the full, extended, test on your system. If you get any errors then you have a hardware problem which will need to be address.