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Server File Sharing unstable on mac and windows network on Mavericks and OSX Server 3.0

Since I've updated our mac mini server from Mountain Lion and OSX Server 2.X to Mavericks and OSX Server 3.0 we are having sharing issues with Windows (7 and 8) and OSX Mavericks users, not being able to access files on the mac mini server.


What I've notice is that OSX Serer 3.0 stop working and I have to restart the Mac Mini Server to make things start working again.


This was not happening with Mountain Lion and OSX Server 2.X.


On the Windows and OSX users what happen is the computers keep trying to connect to the server and are not being able to open or copy files. Again this is intermittent, and I suspect it might be a OSX Server bug.


Any one having the same problem or can give us and advice would be great help.


Thanks.


Andre Tenenbaum

Mac mini, OS X Server, with OSX Server 3.0

Posted on Oct 31, 2013 8:36 AM

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Question marked as Top-ranking reply

Posted on Nov 3, 2013 12:01 PM

I have the exact same set up (Mac mini running OSX Server 3.0) and have been having lots of issues since upgrading. I have not been able to sort out if the issues are on the Server side or the client side, but after a couple of hours, both Windows 7 and OS X clients lose connection to the server. I have been unable to determine the cause. Rebooting the server does help, but obviously that is not a workable solution. Now that I think about the frequency of occurence, I'm wondering if it has something to do with TimeMachine backups running on the server? I may try turning that off on the server and see if that helps (although, again, that isn't a good solution).


I'll just say, I am regretting upgrading everything. I had been hoping Mavericks and its use of SMB2 would fix other issues I was having with Windows 7 machines accessing shared folders on the server, but instead, it has unleashed a slew of problems for both Windows and OS X clients. It is very frustrating since there does not seem to be any rhyme or reason to why connection to the server drops. Hoping there is a fix on the way. All in all, switching from a Netgear ReadyNAS to a MacMini server hasn't really yielded the improvements I had hoped it would.

290 replies

Dec 18, 2013 1:34 PM in response to rawshooter

Just retested after installing 10.9.1. No changes that I can see. SMB2 still fails, and SMB1 will still crash under heavy load.


As far as the server becoming inaccessible after a software update, that's been an issue ever since they released MacOS 10.7 Server. Every so often after applying a software update the SMB shares would become inaccessible. Only reliable way to fix it is to unshare, restart, run a diskcheck for permissions and then reshare. And even THAT will sometimes fail. Bottom line is that SMBX has always been notoriously quirky for windows computers.

Dec 20, 2013 3:10 PM in response to jerem holstein

Updates:


1- Spoke for a while with an Apple SE and was told tht for now Microsoft's flavor of SMB running on Win 8 and 2012 RDS will not be "supported". Apple has a Radar ticket on it, and it may be supported soon.


2- We have two directories, one OD(different server) and one AD, after binding the mavericks File Server to the AD(in addition to OD), the problem resolved itself. Now ALL our users can authenticate to the file server without issues and withour smbd freaking out.


We are still on OS X 9, didn't dare to upgrade to 9.1...


Our week and a half long nightmare is over(knock on wood). Good luck with yours. If I can be of any help, please PM me!

Dec 30, 2013 5:40 PM in response to Kasper E

Hi everyone,


I do not know if I am having the EXACT same issue or its something else entirely. I upgraded my Mac Mini that I purchased for a shared Apple server at home and connected a Thunderblot Pegasus RAID array to it. I connect from my Desktop Windows 8.1 Alienware desktop and my connections are intermittent at best. Sometimes it works sometimes it does not.


I editied the host files to hard code the Ip Address resolution as ping would time out.


Before reading this I hit PING for 4 mintues and watched as it would alternate between


Reply from 192.168.1.100: bytes=32 time=6ms TTL=64

and

Request timed out.


Here is the weird part. It recovered each time from the timeout with no intervention on my part. But each time I went to Windows Explorer and clicked on the Apple Share....right back to Timed Out.


I have switched the cable out to a brand new CAT 6 cable and put the cable in different ports on my Netgear switch. I have not called Apple yet to see if its the hardware on the NIC as it does seem to be software. I have not tested the above fixes as I am unclear how close our situations are.


The access to the shares is through a network login account.



Dec 30, 2013 5:52 PM in response to Hallowed

Hallowed,


You have a network problem and it isn't related to MacOS. You don't mention whether your ping was by hostname or by IP address, but the reply suggests that name resolution isn't involved (assuming 192.168.1.100) is the address of your Mini. Editing the hosts file isn't necessary to ping by IP address. If you see timeouts, look elsewhere for the problem. Cables, router, network configuration, radio interference, etc. Ping is a very low-level network function and if it is intermittent, you have some other issue.


On a local network, ping should be rock solid -- 100% without exception.


Once you have that resolved, you may be back. The topic of this thread is the behavior of the SMB support in OSX.

Server File Sharing unstable on mac and windows network on Mavericks and OSX Server 3.0

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