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Level 1

8 points

Various Apple apps not working after upgrading to Mavericks

Some time after updating to Mavericks many of the native Apple applications started acting up.

Immediately the App Store would only show updates and only gave the spinning "loading" circle or blank screen in "featured" or "top charts," but all is well with "categories" and "purchases."

Notes gives me nothing; as soon as I click in an existing note to add text, or create a new note, it simply locks up and shows me the spinning beach ball with no end in sight.

Itunes seems to work generally well, but when listening to itunes radio, it'll get through about one song, but if I click the star to edit preferences (play more, don't play this), the song status bar stops and the app becomes unresponsive.

Messages will not open; "messages quit unexpectedly." Every attempt to reopen goes directly to the same message.

I have tried:

booting to recovery console/disk utility, all disks/partitions are good, don't need repair. Checked and fixed permissions.

I have deleted a couple cache/preference items suggested on another apple discussion, with no fix.

I tried time machine to go "back in time" (Marty!), but for some reason the last available backup was after the upgrade. There is one instance on the 21st of Oct, but it's purple and cannot be accessed. I chose the 25th and saw no difference.

I reinstalled Mavericks twice from recovery boot without deleting anything. No dice.

None of these problems existed before Mavericks. My wife's 2008 MacBook Aluminum Unibody is doing fine. Iwork seems good. Safari is good. I just created a new user account and will try that then report back. HELP!!!

MacBook Pro, OS X Mavericks (10.9), Mid-2009 MacBook Pro 13" 8GB Ram

Posted on Nov 1, 2013 10:38 AM

21 replies

rcworship Author

Level 1

8 points

Dec 7, 2013 11:12 AM in response to Eric Root

Eric Root,

Sorry for the late response, but I experienced the same problems when booting in safe mode. Shoud I still remove the startup items and try? My understanding (however flawed) is that startup items are excluded during safe boot. If I shoudl still try, let me know and I will. Thanks for your advise thus far.

Ryan

Joe Bailey

Level 6

12,227 points

Dec 7, 2013 11:22 AM in response to rcworship

Safe boot supposedly disables login items but developers come up with other workarounds for apparently good reasons. In your home folder look in ~/Library/LaunchAgents and try dragging those items to the desktop one at a time and rebooting. Technically these are not all login items, but are there to monitor actions and launch some third party applications.

rcworship Author

Level 1

8 points

Dec 8, 2013 9:54 PM in response to Joe Bailey

Okay, no good news to report;( I deleted all the login items and removed all the LaunchAgents to no avail. Nothing has changed...BOOOOOO!!! Well, that's that, so far. Don't recall if I mentioned this yet, but Apple support told me that this was a known problem for which the were working on a solution. That solution will, hopefully, be out in 10.9.1. Any other thoughts? I'm ready for 'em!

petermac87

Level 5

7,447 points

Dec 8, 2013 10:34 PM in response to rcworship

It seems strange that it is a known problem yet only a few people are having this issue. I have not experienced t on any of my Macs or any I have installed Mavericks on for others. There will always be improvements that can be made as OSX releases are tested in the general population with so many different machines, setups and workflows. Then updates are released. It is the nature of te OS. Tiger, if I recall, got to 10.4.11 Snow Leopard to 10.6.8 and even the short lived Lion and Mountain Lion even made it to the fifth update. Whether 10.9.1 will address any issues you are seeing, no one can tell. It may not be of help to you until a much later update or the next OSX.

Cheers

Pete

rcworship Author

Level 1

8 points

Dec 16, 2013 9:21 PM in response to petermac87

Well, I updated to 10.9.1 and, guess what...No fix!!!!😟 Oh well, I have a call scheduled for tomorrow after work with Apple support again.

stingaaa

Level 1

0 points

Jan 19, 2014 12:03 PM in response to rcworship

Hello again. I've finally fixed this issue on my MacBook. I mentionend earlier that I planned to zero out my hard drive and reinstall Mavericks, which I did a few weeks ago, and everything is working perfectly fine now. I backed everything up in multiple places, just to be safe, and used the disk utility to both erase my hard drive and overwrite it (just once) with zeros. Afterwards I installed Mavericks after burning it onto a USB drive. I know this is probably a tad bit brute force, but it worked. You will have to redo all of your preferences, extensions, settings, etc., but it's worth no longer having the insanity of a finicky OS. If you do this, just be sure to reinstall Maviericks such that you retain your recovery partition. I fogrot to do so the first time around, and although it isn't a major issue to recreate it, it does delay the process. Hope this helps!

Various Apple apps not working after upgrading to Mavericks