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Contacts have disappeared from Iphone5s and the cloud. How do I get them back?

Some of my contacts, not all, are missing on my iphone 5s. I noticed this when I received a text from my mom and it came up as just her phone number, not her name. When looking through my contact list I noticed several of my contacts have vanished. The same ones are also gone from icloud and my macbook contacts as well. I recently switched from a iphone4 with ios6 to the iphone 5s. I transfered everything to my 5s using itunes and it worked great for a few days, but now I am missing so many contacts and I dont know what to do. The contact info is still on my 4, so I could go through and manually add them again, but how do I keep them from vanishing again? Please help.

iPhone 5s, iOS 7.0.3

Posted on Nov 1, 2013 12:34 PM

Reply
21 replies

Apr 21, 2017 10:37 PM in response to pdroth

The contacts are definitely disappearing. Every month I find there are people who text me where their name no longer appears, or I want to call someone that I know I added to my phone manually and have the old texts on my phone when I search through texts. But if I try to find them in my contacts they have vanished. I was wondering if it could be an outlook sync issue.

Nov 1, 2013 1:00 PM in response to Av8nGirl

If you're only synching contacts to iCloud, disable Contact synching on your email accounts. That's first step.


Copy back the missing contacts from your old phone. Make sure in Mail, Contacts, Calendars iCloud is selected as default acct.


THe contacts should not just disappear by themselves. I've never heard/seen that happen.

Nov 2, 2013 5:23 AM in response to Av8nGirl

all my contacts have disapeared after the actualization.

I've got iPhone 4s.

Very uncommon. In the second day of the actualization all my contacts are gone.

In favourites remained the numbers. But i can't use it.

In the third day, my email accont has been removed too!!

The email I've registered again.

I'm in a job travel and my last backup was made in my imac at home.

So I'm having trouble without my contacts.

Do u know how can I get my contacts back in this situation??

tks!!

Contacts have disappeared from Iphone5s and the cloud. How do I get them back?

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