Ipad Air yellow screen tint on left hand side?

KeyesRM wrote:

Once a replacement device is opened, if it's rejected they don't just tape it back up and put it back... They ship it back to the remanufacturing plant and all of the parts are inspected and replaced as necessary. All of the outside casings, bezels, glass, and batteries are replaced regardless, automatically. They test the logic board and display and replace if necessary and then assemble it and rebox it. Most get boxed in those white boxes for warranty replacement, others go to the apple store for sale at reduced price as remanufactured/refurbished device. They end up arguably being better devices since they are each hand inspected, rather than the ones from the factory where they only sample one device out of every 100 for defects/QC. They really end up being no different than a retail device since the entire outside casing including front glass is replaced, as well as the battery. The only potential difference is the age of the logic board (since it may not have been replaced, if all of the components were tested and were defect-free), and the age of the LCD display under the glass. The glass gets replaced, but not always the LCD if they are inspected. On iPhones the glass and display tend to be one unit, since they are glued, but not on iPads. If the yellowness and bad color uniformity is too subtle to see in quick inspection, they likely go back out again with the same screens but the worst are filtered out. The age of the logic board really doesn't matter, since they rarely fail within the use lifetime of the iDevice, especially iphones. All of the original iPad 1's out there are still going strong. I had one before my Air and it's still working great.

The concern about refurbished devices is unfounded. Of all of the iPhones I had replaced, the remanufactured ones were the best, and they never just put rejected devices back on the shelf, nor do they do it with returns either. If the box has been opened, even if it was never turned on, and it gets returned, it goes back to the remanufacturing plant.

How do you know this? What is your source? I'm not being conformtational. just looking for some confirmation.

cbtlr wrote:

No not true.

Most of the returned yellow ipads if they're in perfect condition and not too yellow with packaging faultless etc are cleaned (all this instore btw) and re-shrinkwrapped instore (they do this for all the third party returns too ie beats, bose, apogee I mean do you think Apple Retail Stores are going to take a hit everytime something is returned). So the chances of getting your iPad back are slim but sure someone else will get it back

How do you know this? What is your source? I'm not being conformtational. just looking for some confirmation.

Hej,

habe diesen Text einmal im MACLIFE-Forum veröffentlicht:

"Nach Auslieferung der iPad Air's ist von sehr vielen Käufern festgestellt worden, dass das Display des iPad Air im linken Viertel (bei senkrechter Haltung und neutralem Hintergrund, wie Leerseite von Pages) in die Farbe gelb tendiert. Auf dem rechten Viertel tendiert das Display (wie bei mir) in ein kaltes blau.

Die einschlägigen Foren des Internets (siehe z.B. APPLE -Support-Communitys) sind voll von frustrierten Leuten; einige haben versucht, ihr Gerät in einem Applestore zu tauschen und mussten feststellen, dass sich bei jedem der dort gecheckten Geräte dieser Fehler fand.

Andere sandten ihr Gerät an APPLE zurück und erhielten erneut Geräte mit defekten Displays.

Ich habe nach Auslieferung eines von mir bestellten iPad Air 64 GB vor wenigen Tagen auch einen "yellow tint" festgestellt.

Mir wurde mitgeteilt vom APPLE-Support, dies sei ganz klar ein Mangel und ich hätte Anspruch auf ein absolut einwandfreies Gerät. Ich bin mir sicher, dass ich in den nächsten Tagen erneut ein Gerät mit diesem Fehler erhalte.

Beschäftigt sich man mit den Textbeiträgen in den Foren, dann sind derartige Displayfehler schon in der Vergangenheit bei den verschiedensten Geräten aufgetaucht. Einige User waren der Meinung, es läge am Klebstoff und die Geräte würden "zu frisch ausgeliefert". Man müsste nur die Geräte längere Zeit verwenden - und dann sei alles wieder in bester Ordnung.

Ich bin da eher skeptisch, zumal mein erstes iPad 2, jetzt über drei Jahre alt, inzwischen außerhalb von Garantie/Gewährleistung und außerhalb des APPLE CARE PROTECTION PLAN heute an mehreren Stellen größere weiße Flecken aufweist. Dies soll auch auf eine unzureichende Verklebung zurück zu führen sein. Apple lehnt Reparatur aus Kulanz etc. ab. Soll 150-200€ kosten, was sich natürlich nicht mehr rechnet.

Bagatellisiert man also die iPad Air - Probleme: WAS ERWARTET DIE KÄUFER DIESES GERÄTES DANN IN ZWEI BIS DREI JAHREN?"

... Ich wurde vom MACLIFE-Moderator "abgebürstet" - Klar, MACLIFE ist der guten Beziehungspflege verpflichtet.

Jedenfalls: Die Probleme sind immer noch vorhanden. Bei meinem Anruf bei Apple erklärte man mir, die Probleme seien nicht bekannt.

Meine Informationen gehen dahin, dass die Displays für iPad Air von verschiedenen Firmen (Sharp, LG oder Samsung) produziert werden. Eine der beauftragten Firmen dürfte die fehlerhaften Displays produzieren.

Nur welche?

Als Kunde kann man es nicht erkennen....

I'm confused you can read english but you can't write it? did you want to join this conversation? I'd be interested in what you're saying but I don't want to have to learn German to understand it, c'mon really...

Just got my Retina iPad mini. The display, apart from a little color shift towards the bottom (expected), is perferction.

But the glass isn't seated in the body properly so Tesco are replacing it tomorrow. :/

I'll never get a display like that again.

(Although - Tesco's 1 day turnaround time is incredible.)

GOOGLE HELPED ME ......

I once published this text in MACLIFE GERMANY forum :

" After delivery of the iPad Air's has been found by many buyers that the display of the iPad Air in the left quarter tends to yellow in color (in vertical posture and a neutral background , such as blank page in Pages ) . On the right quarter , the display tends to ( as in my case ) in a cold blue.

The relevant forums of the Internet ( see, eg, APPLE - support communities ) are full of frustrated people , and some have tried to exchange their device in an Apple Store and found out that there was this error for each of the checked-out equipment there .

Others sent their unit back to APPLE and again received devices with defective displays .

I have got a iPad Air 64 GB a few days ago also a "yellow tint " .

I was told by APPLE support, this is clearly a defect and I would be entitled to an absolutely perfect equipment . I am sure that I again get a device with this error in the next few days .

Be employed to deal with the text posts in the forums , then such display errors have surfaced in the past with a variety of devices . Some users felt that it would be at the adhesive and the device would " be delivered fresh ." You would only use the device longer period of time - and then everything was back in order. % - )

I 'm rather skeptical , especially since my first iPad 2, now over three years old, now out of warranty / guarantee, outside the APPLE CARE PROTECTION PLAN has larger white spots in several places today. This should be also be traced back to inadequate bonding. Apple rejects repair a gesture of goodwill from etc. . Should cost 150-200 € , which of course no longer pays.

So you trivialized the iPad Air - Problems : WHAT AWAITS THE BUYERS OF THIS PRODUCT THEN IN TWO TO THREE YEARS " ?

... I was " brushed off " by MACLIFE -Moderator - Clear, MACLIFE is committed to the good relationship maintenance.

In any case , the problems are still present. During my call to Apple was explained to me , the problems are not known .

My information are that the displays for iPad Air are produced by different companies ( Sharp , LG or Samsung). One of the companies in charge is likely to produce the faulty display.

But which ?

As a customer you can not see it ....

Just received my third replacement mini retina. And no, third time´s no charme. Same issues with yellow tint and bookspine.. I´m getting frustrated and thinking about my next step. Getting a refund, buying a new one next year or trying it a last time? Any suggestions?

doggx,

I understand your frustration. I would take it back for refund, and wait a month or two to see if the problem is corrected.

I returned mine that was purchased during Black Friday sale and feels so much better even though I lost $75 discount. We still have iPad mini Retina with yellow tint but it's on the way to Apple store for refund very soon.

I've just had good success with an iPad Mini Retina. It shipped from China last week and arrived on Monday. There is no hint of yellow tint and no backlight bleed. The only slight complaint is indemic to the screen's technology selection: the viewing angle is less than my old iPad Mini by about 20%. The light falls off pretty dramatically when you're off axis.

The first five letters of the serial number are DLXLR.

I went to a refund (yesterday) after too many tentatives of swapping... As RedBrown in one hand I feel better because I think this was the best soluiton for me and on the other hand I feel disapointed because I love this device.

I'll wait and see how Apple will fix this issue.

I thought I would give an update.. a positive one at that.

I currently have an iPad Mini 64GB purchased from the Apple Store (CA). It has no screen issues whatsoever. No yellow or pink and no consistency issues.

I returned the iPad Air 32GB purchased from the same CA store due to the top 25% being slightly pinkish. On a severity scale of 1 to 10 it was a 3. To see the pink you REALLY had to look for it and I would bet 90%+ of people would never see it. It was not a transparency (OS option) issue as I tested for this.

I purchased a 64GB iPad Air and from everything I can tell the screen has no yellow or pink issue. I have stared at this screen until I am almost cross-eyed looking for yellow but do not see any yellow OR pink. I have tested in Maps app, Kindle Book (white and sepia) as well as other applications. If I STARE at the screen my mind tries to tell me that the left side of the screen is SLIGHTLY warmer than the right side but I cannot say it is truly the case. I have had multiple people look for this very issue (directed and not directed where to expect to see it) and no one can see any issue. I have tested in light and in dark rooms at half and full brightness.

What is kind of funny is that while I was testing I noticed that in portrait mode MANY apps have a differnt color scheme or bar on the left side. Not that this matters.. just found it funny that even if the left side had SLIGHT yellowish tint I would not be able to TRULY tell in many apps due to a different color left side by app design.

I will add that when comparing the iPad Air screen to the iPad Mini Retina.. the iPad Air is slightly cooler than the Mini. It is VERY close.

Also, I looked at several iPad Air demo units and did not see the yellow issue on any of them. I remember the iPad 3 light bleed issue very well and it was not until I got a white-box replacement that the issue was resolved. In the case of the iPad Air, I do think there are screens out there that are accurate and without color issues. I don't buy the fact that this is a hardware/battery/etc full inventory issue.

That phenomenon you're referring to has to do with old CRT displays. Magnetism does not affect LCDs whatsoever. Yes, I have tried, with much stronger magnets than a speaker, at that. Magnets simply do not affect LCDs. If they did, there would be a degauss function as there is on CRT monitors. Besides, if magnetism affected LCDs, literally every cell phone ever made would have wonky screens. That is simply not the case.

No reputable apple store will just clean and rebox a returned item. That's a lawsuit liability right there, selling used items as new. It's common sense. No, I don't actually have a source, but I have common sense. A company simply can't rebox something as new when it has been used. Especially with touch devices. In even one swipe across the screen is it possible for the screen to be scratched. Not likely, but possible. The closest to your claim stores can get is selling them as "open box" devices, usually at a slightly lower price. Apple is unlikely to do this because for full price they can slap a new bezel and glass cover on it and sell it. Best buy sells open box items that were simply returned but they are not legally allowed to sell them as new. Apple is no different. If they did this on a regular basis, they would have been shut down by now.

Seriously, your concern is unfounded. Nobody is getting opened devices and opened boxes when they buy new. And if you were really THAT irrationally concerned about it, just buy online. Comes straight from a warehouse. Waste of time in my opinion though.

I received my 5th iPad Air today, direct from China, serial DMQLT. It is definitely the best one I've had but it still has the yellow gradient and bookspine.

I'm considering keeping it because the problems are more subtle than the others I've had, but I'd really like it to be better. Not sure what to do. I'm not looking for perfection, just a nice display. I'm "baking" it in a towel right now with the vain hope that it'll make a difference...

After reading the posts in this thread, I was afraid to even try to find a good unit. But I looked at the Airs on display in our local Apple store and could see none of the dreaded yellow nor spine effect. So I went ahead and bought one. To my surprise, the screen seems to my eyes to be perfect. I have seen none of the yellow screen or uneven lighting. I guess maybe I was just lucky. My serial number begins with DMPLR--I am quite satisfied and happy with my purchase. I hope you all will get your issues successfully resolved.

Do you really think Apple doesn't rebox and resell a returned flawless product! c'mon, it would be irresponsible if they sent them all back to China to be melted down as you put it, they're a green company or they were until Steve Jobs died and they started selling animal skin leather from China as iPad iPhone covers.

But it would be silly for Apple to deem the 50,000 returned iPad Airs so far of which only people with a mild case of OCD can notice yellowing on as refurb units. This stock is still new and should be treated that way - it's cleaned, reshrinkwrapped and resold as new, this is how it is done! and nothing wrong with that.

***************The iPad display problems are NOT the displays *****************they are a result of something on the logic board interfering with the display likely a component not being magnetically sealed, Apple didn't buy 50 Million defective screens! because Every iPad Air built to date has the yellowing on the left side in varying degrees - it's a form of RM interference from something on the board, with two pieces of glass on previous iPads this wasn't a problem but it is now depending on your level of OCD** we all have OCD just some worse than others.

You will not find a perfect Air yet, wait until the next batch by then Apple would have had a chance to isolate wherever the intererence is coming from, it's a given there will be a fast tracked replacement program for people that can't take the yellow shuffle.