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Ipad Air yellow screen tint on left hand side?

Hi, I have just got a new ipad air today. I am noticing that the left side of the screen has a yellow tint. Should I take it back for a replacement?

iPad, iOS 7.0.3, Ipad Air

Posted on Nov 1, 2013 4:09 PM

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1,046 replies

Nov 5, 2013 3:58 PM in response to Air User

I got a new iPad Air and it also had yellow tint on left side of screen. My iPad, iPad 2 and iPad 3 do not have this issue.


I called Apple Support and they referred me to Epicentre Singapore who is the reseller which I bought it. Epicentre Suntec wanted me to go to a service center to verify the issue and get a service report before they are willing to give me an exchange. In the store with bright lights, the reseller person says he cannot see the difference. The issue is very obvious in low ambient light especially switching off lights and using it at night. It is a pain in the *** for me to get an exchange.


Please advise me on how I can get it exchanged without going in circles!


Apple, please please please setup an Apple Store in Singapore. These resellers here have very bad service especially with respect to this.

Nov 5, 2013 7:19 PM in response to Air User

I thought this article (linked below) was very interesting in light of this iPad Air display issue.


http://news.cnet.com/8301-13579_3-57610983-37/fewer-leds-mean-leaner-ipad-air-re searcher-says/


Note that the number of backlight LEDs has been reduced in the Air. Previous gen devices used 84 individual LEDs while the Air uses only 36. That's quite a significant drop (less than 1/2 the number of LEDs in previous gen devices).

Nov 5, 2013 9:44 PM in response to Air User

This is now the third incarnation of the iPad of which I have had screen issues. A huge dark spot on the 3rd Gen, screen brightness flares on the 4th Gen and now this dark line on the edge of the Air. Plus, I had to replace the iPad 2 as we'll due to the screen separating from the back. I will be replacing the Air if this issue does not clear up in the next few days. It is one thing to have one product with defects, but to have defects with purchases in the entire line is starting to make me reconsider my use of an iPad even though I love the thing. By the way, they were never able to provide me with a properly functioning 4th Gen, even after 2 replacements. I had to just give up and keep a defective one. I'm not sure if I will do that this time.

Nov 6, 2013 5:54 AM in response to Air User

This may interest some. Perhaps the serial number can give some vital information.

I found this on Reddit;


"What is your screen manufacturer code (found in serial number)

DMQL - Samsung

DMPLG - LG

DLXL - no clue, Sharp?

People with the perfect screens are apparently Samsung displays." - incurable_humanist


My replaced iPad is a DMPLG and has the "book spine" problem

My original deffective iPad Air I returned to Apple after less than 24 hours (which was worse) was DMPLH

Both have DMPL and are deffective.


Here's more on the disussion

http://www.reddit.com/r/ipad/comments/1pvmi1/ipad_air_screen_defects/

Nov 6, 2013 8:48 AM in response to brenospeno

I just checked and mine is DMPLG -- but I don't have the book spine issue. As I initially stated, the thing that I noticed and wasn't pleased with, was that on pages that have white backgrounds, the whites weren't bright white like my iPad 3 is. My iPad 3 has "cool" tone whites...and my iPad Air were definitely "warm" tone whites. I've been using it for a couple if days now, and I've grown used to it...so it no longer is an issue for me. And frankly, had I not compare the two side by side, I wouldn't have thought my new iPad had an "issue". But once I saw the huge difference, I was really disappointed and went searching for an answer and found this thread.


I did go to local Apple store yesterday to get a case for it, and asked the guy about the yellow tinge issue. He said he wasn't aware of this problem, but suggested I bring the iPad up there, as they have some kind of test they can run that would check to see if it's running within tolerance. I didn't question him further about this, because as I said, it no longer was a real issue for me. My guess is that when they went for thin and light weight, the yellow tinge in the screen is simply part of the end result. I'm still waiting for my iPhone 5S and will be interested in how whites look on it.

Nov 6, 2013 9:19 AM in response to billfrombeaverton

billfrombeverton wrote:


I just checked and mine is DMPLG -- but I don't have the book spine issue. As I initially stated, the thing that I noticed and wasn't pleased with, was that on pages that have white backgrounds, the whites weren't bright white like my iPad 3 is. My iPad 3 has "cool" tone whites...and my iPad Air were definitely "warm" tone whites. I've been using it for a couple if days now, and I've grown used to it...so it no longer is an issue for me. And frankly, had I not compare the two side by side, I wouldn't have thought my new iPad had an "issue". But once I saw the huge difference, I was really disappointed and went searching for an answer and found this thread.


iPad 3's do have cooler tint and iPad Air's have warm tint. That is because Apple changed the calibration for the whites on the new model. You are whining about the thing that isn't an issue. What you need to check is how the whites look across the screen for evenness. See if the white is dirtier and lost brightness on the left side of the screen in portrait mode. In addition, take your device in the closet, with doors closed and see if you have light blotches along the edge of the screen. Thoroughly check.


And you can't go by serial number.... it would make no difference until Apple acknowledges the problem, take an action and apply a fix. This may take time. Until then I wouldn't expect the scrren flaws to be resolved.

Nov 6, 2013 9:30 AM in response to finepiks

finepiks wrote:


Thats very interesting. Contrary to what I'd posted earlier I'm not sure mine does have the book spine problem. If it does it's so feint that I can barely see it having selected a white wallpaper. My serial is DLXL. The screen in the iFixit teardown is an LG.


You said you admitted you have book spine issue on the display before. Did you change your mind by telling us you don't have the issue now? It doesn't add up. And it's "faint" not feint. I looked it up on web dictionary and it doesn't pull anything. And it's "I could barely see" not "I can barely see". Just a correction...



goodolcheez

Nov 6, 2013 10:00 AM in response to Yellowtail714

I purchased two iPad 3s, one for my wife and one for myself. I later gave them to my adult children and purchased the 4th gen. With both the 3 and 4 I had a 50% 'discolored display' failure rate...one was good and one was bad on arrival. In each instance I called Apple and had the defective unit replaced. Apple was aware of the problem and didn't give me any grief about a replacement. The replacement units were both fine.


I was hoping not to have the same problem with my new 128GB iPad Air AT&T (my wife is waiting for the mini Retina to upgrade). I guess I'm lucky this time—I don't have any of the display problems in this thread.


My unit is DMPLH.

Nov 6, 2013 11:36 AM in response to Air User

fine!

I just talked with my reseller and there is no problem here for Apple .

These yellow areas occur due to the different intensity of light from the LEDs in the panel... and this is normal in these panels. iuju! 😮



so ... Apple, don't sell this product as a professional design tool



"great product with a great experience"

"customer satisfaction # 1"



really?

not for me this week


(please, sorry for my English)

Ipad Air yellow screen tint on left hand side?

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