OS X Mavericks download not working

Mavericks isn't even showing up in my launchpad... I don't know what to do because I keep on trying to click on the Install App button but nothing is coming up

Mine still isn't working 😟

i have just tried to downloaded it as well and am having the same issues i will keep searching but ive tried most of the things on here.

I'm having the same problem as everyone else. None of this is helping

This is what my purchases tab looks like and the download dissappeared from launchpad after I restarted my computer

I don't understand why Apple has to make a simple task so complicated. I feel like I'm on my windows pc again. Sorry but my grandma knows how to send me files to download I shouldn't have to spend hours troubleshooting, trying dozens of potential possibilities to simply download one file. I appreciate that this update is free but time isn't free.

I had similar problems trying to upgrade from 10.7.5 to Mavericks: the Mavericks icon was greyed out and the Download wasn't proceeding. This solution worked for me:

I figured out that the download was paused by going to the Launchpad, and finding the Mavericks icon, which said "Paused" underneath it (even though I don't recall pausing it myself). I then held my mouse down on the Mavericks icon until it started shaking, and then clicked the little 'x' to abort the download. I then went and plugged my MacBook Air directly into an ethernet cable, in order to have a much faster connection to the web, and restarted the download within the App Store. Again, the 'OS X Mavericks' listing in the Purchases section of the App Store turned gray, but in the Launchpad view, it showed 'Downloading' underneath the Mavericks icon and the available disk space (as viewed in the Finder window) was slowing decreasing.

I think the App Store is a bit buggy: it should properly indicate when it is actively downloading Mavericks, and should have a progress meter. It should also indicate when a download has been paused. The App Store should provide the ability to abort/restart/pause downloads.

The key to solving this was the realization that I could abort/restart the download via the Launchpad. The other key was not trying to download via the slower WiFi connection, but instead using the much faster Ethernet connection.

Thank you for the reply that solution worked for me as well 😀

And since I never use launchpad, I didn't realize I had to scroll all the way over to see that it was paused (after the download was interrupted). Just for the record, I was able to remove the greyed-out listing in the purchases tab by going to:

Store>View My Account

Manage (Hidden Purchases)

Unhid it from the list

But then the whole "purchases" page started flickering and glitching out all crazy haha.

This was my first time using the app store. It was buggy and challenging to figure out how to see the downloading progress, but overall I can't complain. I love my macbook and I'll never go back to windows again. Thanks again can't wait to try the new OS

Did everything you told.....now my purchases tab goes on blinking 😕

This is NOT a solution but a workaround.

Create a new user, make it an admin account

- open the app store and sign in

-- download Mavericks, should go through this time and it will install system wide

--- after download delete the created account

Hello, I also have the same problem as Sophia. exactl the same.

In the appstore, pruchases tab, this is what appears. This page also flickers.
In the updates tab, no updates appear.

In the launchpad, the icon appears but seems to be not progressing. no download percentage appears.

My purchases tab was blinking/flickering while the downloading was going on. What does it say under the Mavericks' icon in the Launchpad: "Downloading" or "Paused"?

I never saw any download percentage during the whole process. Unless your internet connection is very very fast, it can take a long time for the download to show any progress. The best way to check that the download is proceeding is to open a Finder window, do View -> Show Status Bar, and then watch to see if the available disk space is decreasing.

It says downloading in launchpad. so I shouldn't be worried even if the purchases window is blinking?

oh hey! my diskspace is decreasing!!!!!

😁