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Question: Iphone 4s touch screen not responding

Hi, i have a problem with my iPhone 4S: just out the blue, the screen stopped working, doesn't respond to the finger touch at all,.

i have try to turn it of, but when i have to slide to confirm the action and slide on the red symbol and since the touch screen doesn't respond, can't turn off the device.

The screen looks totally normal, just not responding, the calls and messages get to the device but i cant get access to the iPhone, so it is like a iVegetable. The iPhone 4S haven't get wet or have dropped, it was in my pocket and when i wanted to use it, the touch screen didn't respond, like I said: just out the blue, help please. Thank you for reading.


Ps.

The phone is 90 days old more or less.

iPhone 4S, iOS 7.0.3

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Nov 2, 2013 2:09 AM in response to Carlosplz In response to Carlosplz

See Here for > Frozen or unresponsive iPhone


Try this First...


Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...


Wait for the Apple logo to Appear...


Usually takes about 15 - 20 Seconds... ( But can take Longer...)


Release the Buttons...


http://support.apple.com/kb/ht1430

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Question marked as Helpful

Nov 2, 2013 2:09 AM in response to Carlosplz In response to Carlosplz

See Here for > Frozen or unresponsive iPhone


Try this First...


Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...


Wait for the Apple logo to Appear...


Usually takes about 15 - 20 Seconds... ( But can take Longer...)


Release the Buttons...


http://support.apple.com/kb/ht1430

Nov 2, 2013 2:09 AM

Reply Helpful (19)

Mar 2, 2014 10:42 AM in response to AnaMusic In response to AnaMusic

I have this problem too, cant restore it as it need the phone to be unlocked, cant restore it as Itunes cannot do it with "find my iphone" turned on


My screen is just blank no picutre, but siri is functional and connecting it to Itunes shows it does have power, but no backlight, no picture

Mar 2, 2014 10:42 AM

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Jun 11, 2014 8:37 PM in response to J_D_D In response to J_D_D

OK! So I went onto my ipad (After backing up my phone and pictures through itunes and loading the pics on my computer) and went into the "find my iphone" app and erased my phone... this cleared it out (restarted it). Then I restored my phone through itunes. I had to re-load my apps onto my phone but all my shared photo streams were saved and now I have way more space on my phone. So there you have it. I can now call 911 in an emergency

Jun 11, 2014 8:37 PM

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Question: Iphone 4s touch screen not responding