Logitech C615 webcam HD video recording issues in OS X 10.9 Mavericks
I just sent the following bug-report to Apple regarding HD video-recording using a Logitech C615 webcam in OSX 10.9.
I was hoping that others with similar simptoms would find this thread and confirm that this problem exists.
My bug-report sent to Apple:
Summary:
After recently upgrading to OS X 10.9, I am no longer able to record high quality video using my Logitech C615 webcam.
Steps to Reproduce:
1. Attach a Logitech C615 webcam to any USB-port.
2. Open QuickTime Player and select File -> New Movie Recording.
3. Try to record a 1080p (maximum quality) video.
4. The video-recording should be interrupted and the application should freeze after only a few seconds.
The problem also occurs in any other application that can record webcam video at 1080p quality.
Expected Results:
Before upgrading from OS X 10.8, I was able to record a 1080p video without any problems.
Actual Results:
When trying to record a 1080p video using QuickTime Player in OS X 10.9, the application freezes after only a few seconds of recording. Also, I have noticed that the CPU usage goes straight to 100% - something that did not happen when I was using OS X 10.8.
The problem does not seem to be limited to QuickTime Player. When (for instance) using Logitech's latest "Logitech Webcam Software", I experience problems that cause the video-recording to stop unexpectedly, which in turn courses the application to hang/freeze.
I have yet to find an application that is able to record the webcam video in HD quality without eventually hanging/freezing in OS X 10.9, which leads be to conclude that this must be a problem with the built-in driver for Logitech webcams in OS X 10.9, which is also why I have chosen to report this bug in the "OS X" category.
I have just tried making a new (clean) installation of OS X 10.9, but the problem still persists.
I hope that You will be able to fix this issue as soon as possible, as it has made it impossible for my company to continue recording our videos.
Version:
OS X 10.9 (13A603)
Notes:
I have already spent a lot of effort searching for other users with similar problems, but I have been unable to find anything yet - which is why I chose to send this bug-report.
Configuration:
MacBook Pro 15-inch, Mid 2010
Logitech C615 webcam
MacBook Pro, OS X Mavericks (10.9), MacBook Pro 15-inch, Mid 2010