iPad Air slow WiFi connection

I'm having WiFi connection speed problem with new iPad Air and Airport-extreme 802.11ac.


I can get over 30Mbps download speed with old iPad2 but with new iPad Air, I get only 7 or 8Mbps.


I saw https://discussions.apple.com/thread/5516013 (Slow WiFi on the new iPad Air). He solve the problem by changing the Channel Bandwidth settings on the router but not such setting on airport-extreme 802.11ac.

Posted on Nov 3, 2013 8:06 AM

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Posted on Feb 22, 2014 3:49 AM

I had same problem. I restored my iPad air and set it up as a new iPad not from my backup. My backup had even original iPad stuff so I was thinking May be that was causing some issues. It solved my problem and I am getting constant speed, even in the basement. Be careful if you decided to restore and set up as a new iPad, make sure to save your pictures and videos etc otherwise you won't be able to retrieve it.

62 replies

Nov 30, 2013 2:47 PM in response to Masayoshi3

I have the same problem with my IPad Air and it is nothing less than frustrating. All other devices in my home is working fine to include Iphones, MacBook Pro, Ipad first gen, Ipad Mini and PC. My router is an a Airport Extreme base station with Airport Express as an extender. Web pages on the Ipad Air will not load and You Tube videos stall. I usually abandon the Ipad Air because of the extreme frustration.


I found a You Tube video suggesting a fix. Go to Ipad Air Wifi settings, click your router and go to HTTP Proxy and change it from "Off" to "Auto". I experienced an obvious increase in Wifi speed and I am using my Ipad Air again. However I was unable to stream Amazon Instant Video and had to change the HTTP Proxy back to "off".


I don't understand why these adjustments to the Wifi settings are necessary. Apple should have released a product that was fully functional. Their R&D department fell short with the Wifi experience. Disappointing.

Nov 12, 2013 1:37 PM in response to larneyg2

Hi, Spent some time at Apple store this evening. The network specialist on the Genius bar thinks it may be software related and could be a compability issue between iPad Air and HH5. The key difference is that the iPad Air is the first iOS device to use MIMO technology.


They are raising a case with higher level support to log the issue for further investigation. I await a firmware update 🙂

Nov 11, 2013 12:04 PM in response to larneyg2

I have had the same issue but it has not been fixed by renaming the 5Ghz network. We have two iPad Air connected to HH5. I have manged to reproduce the issue described where wifi crashes if streaming and downloading. I can also reproduce on both iPads. Other devices including an iPad2 work fine.


I have even turned off the 2.4GHz and was able to reproduce the issue.


It would be good if others could also repeat the following test.


1. Connect Ipad Air to 5GHz wifi band

2. Stream from bbc iplayer - live channel

3. Download a large app such as Pages / Numbers / Garageband.


Pretty much everytime the wifi crashes. Without downloading apps I can stream without error. Also no issue seen on the 2.4Ghz band.


Apple have asked me to visit Apple store to try and reproduce on their network so hopefully this will prove if it is the iPad or HH5 at fault.

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iPad Air slow WiFi connection

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