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iPad Air slow WiFi connection

I'm having WiFi connection speed problem with new iPad Air and Airport-extreme 802.11ac.


I can get over 30Mbps download speed with old iPad2 but with new iPad Air, I get only 7 or 8Mbps.


I saw https://discussions.apple.com/thread/5516013 (Slow WiFi on the new iPad Air). He solve the problem by changing the Channel Bandwidth settings on the router but not such setting on airport-extreme 802.11ac.

Posted on Nov 3, 2013 8:06 AM

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62 replies

Dec 3, 2013 6:23 PM in response to romzes2f

I'm using my husband's iPad 2 to research the issue of why my new iPad Air keeps losing the wifi signal. His iPad wifi is fine. I've had to reboot the router to get my iPad Air back online.


I just happened to notice this evening that husband was happily surfing away, while I'd been dropped.


I really don't want to return my Air...


What's the status on this problem?

Dec 29, 2013 12:45 AM in response to Masayoshi3

I was having issues with Wi-Fi on my Ipad Air as well. I thought it was entirely an issue with the new iPad so I deleted (forget network) the SSID and rejoined the network. The problem was still happening even after restarting the iPad so I checked my iPhone 5S and found out that it's no longer connected to my home network. It even asked me for the password when I tried to connect. And the worst is, the same issue is happening with my iPhone - the Wi-Fi is so slow it's stuck at downloading an app. I went ahead to my Mac just to perform an internet speed test. I was surprised that even the Mac has a yellow exclamation point on my Wi-Fi network. I think this has something to do with the iCloud sync - it also syncs your SSIDs and their password with all your Apple devices if iCloud sync is turned on (it seems like if one of those devices encounters issues with the internet, provided that all devices are connecting to the same network, it will also affect the others).So I deleted the Wi-Fi on my Mac, deactivated/reactivated the Wi-Fi and joined the network again. Restarted my iPad Air and my iPhone 5S. Voila! Everything is back to normal again.


This is really a nuisance and I hope Apple will provide an update for this.

Dec 29, 2013 4:05 AM in response to megaprime

I have two iPad Airs, one works absolutely fine and the other had really slow performance over WiFi. I tried the instructions above by naming my 5Ghz Band differently, but it made no difference. I then read megaprime's post and after reading thought that it would make no difference, however I tried it anyway. As soon as I changed my Wifi proxy to Auto, I got the same performance as all my other apple devices. The difference is hugely noticeable. I have a 6Mb internet connection and before I changed the proxy setting I was getting roughly 1Mb using OOKLA speedtest, now I get the full 6Mb!


I don't understand why one iPad Air works fine and the other didn't, but this certainly resolved my issue. Thanks megaprime.

iPad Air slow WiFi connection

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