iPad Air slow WiFi connection

Agreed, we had the same issues in terms of determining what the issue was, also had a MacBook and two iPhones working fine.

Now that you've hard set the 5Ghz SSID and told the Air to forget the old 2.4 network, have you rebooted the HH5?

I am clutching at straws, but worth a shot maybe?

Hi,

I had the same problems with my new Air ... slow speeds, lags, disconnects ... I got rid of this by switching from 300Mbit/s to 145Mbit/s on my old Netgear Router. Now i can use AirVideo, Splashtop and EyeTV again perfectly.

hope this helps

Thanks for the additional observations. My client's issues seem to be with the 5Ghz band, not the 2.4Ghz band that uses channels 9 and 13. The 2.4Ghz works fine and changing channels on the 5Ghz band does not seem to fix things. The frustrating thing is that my personal Ipad Air has no problems on either band. So,..I still think that there are a batch of Apple wireless network adapters that have issues (look at the posts on this issue, over 20k!). Changing channels on a router may resolve these issues for some and is a good thing to try. However, with what Apple charges for its products, these units should work on all supported channels all the time and users should not have to be playing router channel roulette.

Cheers!

of course its not the right way, but at least you can use your new ipad until you get yourself a dualband router.

Change channel and bandwidth. It worked for me.

Switching to auto fixed instantly for me. Thanks

Hi All,

I am seeing this issue as well. At home I have 802.11n and it is fine. I just connected to the WiFi at work which is 802.11g and it is really slow. I tested the connection to the Internet on my work desktop and it was 12Mbs ( I used to get close to that with my old iPad3) but the Air cannot even get 4Mbs !!

Thanks for the pointers. Tried what you suggested and still see the same issue. Very difficult to determine if this is related to iPad or the HH5. Not seen any issues with the iPad 2 or Macbook though. Issue seems to be directly related to iPad Airs.

Hi, I bought my iPad Air (Wi-Fi only) yesterday and met the same problem, as you, guys! I tried 4 different wi-fi spots/routers: 2 at home, 2 at different night bars. The slow connection problem appeared in all 4 cases. It is something wrong with the way iPad operates with wireless networks. Hope to solve this problem in the next update, but it is weird to use it like this now...

My iPad Air has intermittent WiFi lags where pages stop loading midway or are delayed in opening. Laptops, iPod, phones, and iPad2 all have fast connection with no lags. Very frustrating to upgrade to a new device and have spotty connection. Has to be iPad Air bug or MIMO issue.

Hallo,

i have same problems too... i got an iPad Mini and had many lags. Althrough all other iPhone, iPad and iMac had the normal and fast speed.

I tryed many things like reboot, reinstall and so on and nothing works. I thought, it was an hardware Problem.

NOW i got the iPad Air and THE SAME PROBLEMS!

It´s frustrating.

All Gadgets here work fine all the time.

ONLY the iPad Air (and former the Mini Retina, i send it back) have lags and lags and lags...

Anybody an Idea??

I'm using my husband's iPad 2 to research the issue of why my new iPad Air keeps losing the wifi signal. His iPad wifi is fine. I've had to reboot the router to get my iPad Air back online.

I just happened to notice this evening that husband was happily surfing away, while I'd been dropped.

I really don't want to return my Air...

What's the status on this problem?

I have mine on my 5GHz network. I switched to the 2.4GHz then forgot it and went back to the 5GHz and it worked for a couple of minutes, then stopped again down to almost no streaming speed at all, frozen video. I agree, it is only on the iPad Air. My iPad 3 works fine.

I have the same issue that everyone else is describing. I received my iPad Air and immediately realized there were major issues. Incredibly slow to load webpages, VERY slow to download an app (20-30 minutes) if it would download at all. I spent over an hour on the phone with apple support where they had me do a complete reset of the device. When that didn't work I had to send back the iPad air where I was told that they didn't see anything wrong with it. The replacement I received is doing the EXACT same thing, so it obviously has something to do with my router. I have an iPad 2 and 2 iPhone 4's that connect just fine and have no problems.

I have read several people's comments about connecting to a 5GHz band but I'm not sure how to do that in my router's settings. I consider myself pretty tech savvy, but after reading the comments in this thread I don't see how Apple can release a product that requires so much effort just to make it work!

Any help would be much appreciated!

Update - Visited Starbucks today and connected to their AT&T Wifi. It was extremely slow and much slower than my home network using my Airport Extreme. I expected Starbucks to have a robust high speed network but I was wrong. Not many people were in the Starbucks. I attempted to turn Wifi on and off and reconnect but no success. I left Starbucks after realizing that the Wifi was a complete fail. I don't understand how Apple could release this product when it has obvious problems. This should be a recall at a minimum. I don't believe this would happen if Steve Jobs was still running the show.

Dear Apple - I would like to know how to permanently cure this defect, and if a remedy is not available I would like to exchange my IPad Air for an IPad 2. I am not abandoning the IPad product but would like something that consistently works. The IPad Air has been a disappointment from day one. Help.