Apps download
I am unable to update apps, the apple ID is greyed out with a different ID on it.
MacBook Pro, OS X Mavericks (10.9)
Apple Event: May 7th at 7 am PT
I am unable to update apps, the apple ID is greyed out with a different ID on it.
MacBook Pro, OS X Mavericks (10.9)
All apps are tied to the account that downloaded them. Do you recognise the id that is showing e.g. is it a previous version of your account (if it is then try logging out and back into your account on your computer's iTunes and/or on your iOS device and then log back in and see if it then shows the current version of your id), or were they downloaded by somebody else ?
i just purchase this computer, i do not know who downloaded software, i bought this yesterday, used. Seller gave me a password for comp and all else, but this id is not the same name
All apps and other content from iTunes are tied to the account that originally downloaded them, so only that account will be able to download updates to those apps and/or redownload its content.
If you are referring to Mac apps and not those from iTunes then I'm not sure if the same thing applies or whether they can be transferred - you might be better off asking in the Mac App Store forum.
Apps download