Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

can't send mail using exchange account in mavericks

Since upgrading to Mavericks I have had multiple problems sending mail. When I use my exchange account for work many emails will not send. This seems to happen more oftern when I have attachments, even reasonably sized attachments. The connection doctor shows a good connection to the exchange server. The messages just won't go out. I do not see any options in the settings for the exchange account that I can modify to fix this problem.

Posted on Nov 4, 2013 10:46 AM

Reply
72 replies

Dec 4, 2013 9:55 AM in response to Daniel Mullin1

Just sitting around trying to figure out a solution to my main email problem, sending emails without a lot of work-arounds. I was frustrated to the point of thinking of getting out my old PC but decided to start over again.


My solution was to delete all email contacts from Contacts.app (first made a copy). Going down to nothing left in the database, I reconnected with iCloud and selected (have everything else de-selected from that service). Now have Contacts (only). iCloud re-populated my contacts. When I went to an email I composed a test and used a group contact list. It went immediately when sent, too. It populated the email addresses in the BCC line with ease! Before this start over move, I had major problems getting those addresses to populate.


Looks like starting afresh was the key to my Macbook Pro computer so I'll try it with the iMac.

Dec 6, 2013 3:15 PM in response to Daniel Mullin1

Same here... Just got of a chat with Support and they walked me through some settings and told me that it should work. Told him that we really didn't change a thing, but was willing to give it a try. Just tried it again and tada... email with attachment using Exchange... bounced back. What happens to me is that if I press "Try again" the receipients actually get the same mail twice so even though it bounces, it still sends the email.

Dec 10, 2013 3:06 PM in response to malcolm102

I don't have a solution...but I can add some new info.


I am having trouble sending via Mac Mail using Mavericks on 2 computers from my home network. Both computers are up-to-date with software updates. Both using the same email account. 1 is a MacBook Pro using wifi, the other an iMac using ethernet.


I am traveling this week, and I have been able to send attachments from my MacBook Pro when using airport and hotel wifi.


So I am wondering if the issue is with my home router and/or ISP.

can't send mail using exchange account in mavericks

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.