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Deleting files doesn't free up storage space

I'm a long-time Mac user with a 2010 MacBook Pro (320GB) now running Mavericks. About a week ago I screwed up my iTunes and tried to restore from Time Machine. But I can't because I only have 38GB free and the TM backup is about 40. So I moved big files over to my attached drive to free up space. But no matter how much I move (and it's been tens of GB) I still only have 35-38GB free (It varies across this range for no apparent reason). The storage allocated to Movies and Pictures decreases, but rather than free space increasing, the mysterious category Backups does. I now have 124GB allocated to Backups. Yes, I delete the files and empty trash after moving all these files from my system. And I restart and even wait overnight hoping that the system cleanup routines that run in the dark of night will do their magic. I have tried several times doing the TM restore of iTunes and each time I get the message that I don't have enough free space. Can anyone tell me how to break free of this. I would sure be greatful. Thanks.

MacBook Pro, OS X Mavericks (10.9)

Posted on Nov 4, 2013 5:12 PM

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Question marked as Best reply

Posted on Nov 7, 2013 2:17 PM

Hello lengaydos,


Thanks for using Apple Support Communities.

For more information on this, take a look at:


Increase disk space

http://support.apple.com/kb/PH10677


Find out how much space you have

Open Disk Utility, click your disk’s name (normally “Macintosh HD”), and click Info.


Best of luck,

Mario

29 replies

Nov 2, 2014 5:13 AM in response to lengaydos

GREAT!

The easyest thing to do, and the only thing that worked for me after trying more than 10 solution is to open your Terminal App in folder Application, then Utilities. Then you copy paste this

sudo rm -r /.cleverfiles

if it asks for your password, you type it, without minding if the script change or not (the * stay one)

Then enter.. and close your terminal.. and look at your finder.. i instantaneously see my hard drive free up more almost 300giga than i couldnt get back otherwise..

Hope it helps!

Jan 22, 2015 3:55 PM in response to lengaydos

It's Jan. 22, 2015 and my entire hard drive was full (499 GB) for reasons I couldn't understand. I removed nearly 200GB of images I was planning on moving to an external drive anyway, and didn't gain even one GB. Called Apple Care. I searched for a solution while on hold with Apple Care. When he came back on the line and suggested I reindex my (brand new) machine, I suggested that we first try your solution of turning off time machine, unplugging the external drive and then turning time machine back on again, and regained 340GB instantly! (Yosemite 10.10.1)


Thanks so much for posting!


I did ask Apple Support to report this bug and bump it upstairs to their "fix it" team. It's a really bad bug.

May 15, 2015 12:42 AM in response to lengaydos

I finally got help from Seagate Technical Support:

This WORKED!!!

*****DISCLAIMER NOTE: Removing, deleting, erasing, formatting or partitioning your drive will permanently destroy your important data (pictures, videos music, and documents), which Seagate cannot attempt to recover without cost to you.*****


1. Open the Finder menu > Applications > Utilities > then open Disk Utility.

2. Select the drive from the list on the left. A description of the drive appears in the right pane of the window.

3. You will see four tabs that are listed. They are First Aid, Erase, RAID, and Restore. Click on the Erase tab.

4. On Volume Format, select Mac OS Extended (Journaled).

5. Then at the bottom of the window you will see three buttons. Erase Free Space, Security, and Erase. Click Erase.

6. Click Erase again.

It will then format the drive to Mac OS Extended (Journaled).

Aug 5, 2015 6:44 AM in response to mario49

BEST SOLUTION TO REFLECT THE ACTUAL DRIVE SPACE


You could free up lots of space but it will only show that extra delete space following instructions below:


Open Disk Utility, click your disk’s name (normally “Macintosh HD”), and Verify Disk.

(It will show you the drive space on the bottom inside Disk Utility but your information on the disk will be not updated on Finder>About This MAC>Storage

until you have follow the process above) 🙂

May 29, 2016 6:26 AM in response to lengaydos

None of these solutions worked for me. It turned out that because I always backed up using Wifi, it was saving everything to a sparse bundle. So even though I deleted a bunch of backups, the sparse bundle wouldn't reflect the space I had freed up. I had to manually compact it and I was able to free up over 100G of space. I used the information from this website to do it http://pondini.org/TM/12.html Hope this helps someone! Note it takes a really long time to compact. I had to wait overnight for it to finish.

Deleting files doesn't free up storage space

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