I accidentally synced my computer photos to my phone and when I tried to delete them, while following apple care instructions, I got stuck when I wasn't able to press the selected folders button on my apple laptop while on iTunes, Please help
iPhone 5, iOS 7.0.2
Hey,
I dunno if you got an answer to this question or not but I had the same issue and found a loop hole.
You need to go back into iTunes and choose the Photos Tab.
Under that, it should give you an option to Sync Photos. When you select that option, it gives you the option to either:
-All folders
-Selected Folders
-Include Videos
I chose the Selected Folders option and chose NONE of the folders that popped up in the box below (so all the boxes were unchecked). Then I hit either Apply or Sync and it took all the picture folders that I had downloaded from my computer off my phone, leaving me just the camera roll and my photo stream.
If you figured this out already, then congrats but if not, it worked for me so it may work for you and you can try it out worst case scenario, someone who will Google it one day and see this and it could help them out).
I used a different laptop when syncing the videos, and I can't click the selected albums. Please help 😟
Trying to delete photo albums from iPad. These were synced from iCloud. I've now deleted the albums from iCloud but when I sync again in iTunes, albums aren't removed on iPad.
I still can't get these pictures off my phone. Why is this so difficult?
Fantastic, many thanks! This was driving me up the wall until I read your answer just now.
(iPhone 6, iOS 9.2)
Thanks so much. It worked for me! 🙂
It's Work At My Ipad!
Thank You So Much,I Use The Same Way Again If I Encounter This Problem Again.
Thank you so much. I was trying to figure it from months.🙂
I have the exact same problem. every where i look/ask all tells me to select the "selected folders" option, but it will not let me! Some one please help!!!
Thank you, Thank you, Thank you! I was so frustrated!
This seemed to work. Ta!🙂
Thank you so much! I accidentally uploaded my entire iMac photo library (11.5 gb), and this got me back my storage! Thanks!
Thank you! It worked on me too 🙂
I am very greatful of this solution! if it wasnt for this, i would of been screwed having something in your phone for the time being. -_-
Thank you so much! This just helped me. Cheers!
It worked for me.
I can't delete my synced photos!
