iPhone 5 rear camera is not working

I've got a brand new iphone, probably about a week old and I'm suffering with the same problem. Black screen on the camera and all of its apps including facetime. I have checked restrictions and they're off, I have reset all my setttings and also erased my content settings a couple of times as well but it still doesn't work.

Thinking I may have to take it back to apple again 😐

This recently happend to my iPhone 5 and i went through all of the steps indicated by Apple above and it did not do anything.

I am getting very frustraded with Apple of late and now really considering going with the new Samsung S5 when it comes out in a couple of weeks.

My solution discovered completely by accident today - I turned voice over on, and then turned it off - my rear camera woke up too!

To WtHongkong: YOUR SOLUTION WORKED! Incredible. How weird is this? Too bad Steve Jobs died. I cannot see this craziness happening if he was still alive.

@WtHongkong--It worked perfectly. Turning Voiceover on and off cleared up both the sometimes non-functioning rear camera and/or the Camera app software - an easy fix and it saved me a 100 mile trip to the apple store. Thanks a million!

removed

Where is the Voice Over? Mine is still not working after the other suggestions above. Thanks!

You'll find it under Settings -> General --> Accessibility. Be aware that this changes the way the phone handles touch commands.

FYI This procedure fixed the camera software for 2 days, but today it's not working again. Flipping Voiceover on and off does nothing. Seems like a software problem.

Hi guys.

I have same problem with my iphone 5s. i have black screen when camera app is launch.

After my back camera and flashlight on my iphone 5 stopped working a couple of months ago, tried all of the hard reset etc etc.. at the time suddenly it has started to work again and been ok for the last week

I tried all of these ideas. None of them work. Still black screen. Cleaned off my camera that is protected by a top of the line OtterBox (like another user said). It's been over a year and I will not pay for a replacement. I sure hope the Apple store fixes this when I visit tomorrow.

I also tried most things on my iPhone 5 which is about 18 months old. At first the Accessibility setting trick worked. But now it does not work any more. I have also had the crash where for no reason the phone freezes, the screen shows stripes and then it goes black. When you plug it into the Mac, iTunes says, "phone in recovery mode" and that I must restore it. I have not restored it. Because I want to stay at iOS 7.0.6, NOT because my phone is jailbroken, but at least I still have the option. I won't upgrade the OS until a jailbreak is available for that version. I have managed to get the phone out of recovery mode using instructions given on YouTube in various places. The phone works fine but not the camera.

Oddly, one day the camera started working again. But after working for a while it went back to being black and non-functional.

On the suggestion of an Apple store genius, I've submitted a claim to my credit card's insurance company to see if the phone will be covered under the card's extended warranty insurance, which doubles the manufacturer's warranty. If I get a new iPhone out of this, that would solve things, though one wonders how long the camera will last in the new one? If anyone has any more tricks on how to fix this, please post.

Hello Bro,

I Got the same problem, kindly let me how did you fix this Problem?

reply me as soon as possible, i will be thankfull.

my email abuzarghaffari786@ gmail . com

Regards,

i have same problem with you.. i already reset my iphone but not yet restore.. i wish they can fix our problems...i love apple but they never care about our problems....😢

I have the same problem.. Looks like the camera app crashes. Black screen on the rear camera, sometimes the front cam works. Sometimes the screen freezes when I zwitch cams, then it shows a fuzzy image (crash while showing transition animation).

At one time the screen was black, but I was able to take pictures. The pictures on the camera roll were good! Really strange.

Did a restore, did not help. Reinstalled IOS 7.1.1 without restroing a backup. Problem remained.

Yesterday after I already resotred my backup, I did a 'reset all setting' that I read in this thread. This actually solved to problem. Both cams working again.

Today unfortunatly, it stopped working again. This really seems like a software problem.

Went to the store, iPohne is 18 moths old. Refused, no warranty anymore. Even then, I don' think it's a hardware fault.

Hope Apple will look at this. Phone without cam is unusable.