Almost all songs deleted from iPhone after plugging into computer
Hi all,
First time post here. I've browsed the support communities and scoured Google for an answer, but I'm coming up empty.
I started a new job this week and installed iTunes on my Windows 7 desktop. My first day, plugging in my iPhone 5s via USB would open iTunes as normal and I was able to listen to the music on my phone via iTunes on my computer.
The next day, when I plugged in my iPhone, I immediately got a crash message telling me iTunes encountered some unexpected errors. So, I unplugged my iPhone and plugged it in again, and then opened iTunes. I was able to listen to songs as normal for a bit. However, when I double-clicked some songs to play, I would get an exclamation point icon next to them. I ejected my phone, plugged it in yet again, and songs I was listening to minutes ago got the same error.
Now, over 90% of my songs on my phone are gone. The strange thing is, they're still showing but they all have the red "STOP" icon next to them. Also, I can still see the songs when I plug the phone and view via iTunes. All my photos and videos are intact, however.
Any idea why this may have happened? I'm pretty sure my songs are all gone now, judging by the 8 GBs of space suddenly freed up. I just want to prevent this from happening again.
Thanks all.
iPhone 5s, iOS 7.0.3