how to contact apple for help on iPad air

how do I find phone number to call to get support for my new ipad air?

I cant find it on the apple site

I know I paid for apple care, but gee, where is the phone number



I put in my serial number and it says product not supported on online chat



I need the phone number please

iPad

Posted on Nov 5, 2013 5:12 PM

Reply
6 replies

Nov 5, 2013 5:19 PM in response to Kappy

thanks, i remember on other units, I used to key in my serial number and checked off what type of support I wanted

and I was given screen with phone number and I could call them or they would call me back

I dont see that I did go to apple support contact apple support

but it doesnt have option for general questions and I cant find a place to do that


I will call the 800 number and see if that helps.


I am trying to see on my new ipad air info on my cellular data plan

I can find it on old old ipad under setting general

but cant find it on new ipad


do I have to activate it or something?

Where and how? thanks

Nov 5, 2013 5:24 PM in response to barbduck

Why don't you ask your general questions here on the forums. That's what they are for when you cannot find an answer in the usual places like your user guide, and please get iPad and iPad mini User Guide (For iOS 7 Software)Sep 18, 2013 - 21 MB. Also, do a keyword search of the forums. Your questions have probably been answered many times already.


You cellular service is activated with the carrier. Contact them.

Nov 5, 2013 5:31 PM in response to barbduck

You must have a cellular service account somewhere. The carrier is the one to whom you iPad is now locked. You must activate the iPad itself, then make arrangements for your carrier to set you up with a service plan unless you already have one. Most carriers now do this directly online from their websites. That's how I set up my iPhone. The iPad can't be much different.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how to contact apple for help on iPad air

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.