You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipad air low memory crash

I came to this forum to see if other ipad air owners are experiencing same problem with low memory crashing as I do but seems like I'm one of the few people have this. So far I have 10 low memory crash reports. I also have about 30 more crash reports but it's from various apps. I got my ipad air on the launch day, second in line, here in California. Maybe I just have a defective one, I don't know. If you have same issues, please reply so I can determine if I should return it or just live with it. Closing apps every day is a hassle. I wish Apple just put in extra gig of ram. Overall, I am extremely happy with my ipad. There are so many good this things to mention about this ipad but this is wrong thread to do that.

iOS 7.0.3

Posted on Nov 6, 2013 10:09 AM

Reply
1,757 replies

Dec 3, 2013 10:09 AM in response to Yellowtail714

I have been following this thread from the beginning. All the features and functions of the Air should work as designed. We should not have to compromise and stop using Dynamic Wallpaper or any other feature because of this crash problem.


I have not had any new crashes since a clean wipe and hard wire re-install of iOS7 last Saturday. Granted it's only been 3 days and still to early so say if it's fixed on my Air. The Apple advisor said sometimes WiFi updates corrupt the software and could be a valid reason why so many problems are being reported. I suspect most if not all install updates are done wirelessly.


Can someone post links to sites that cause crashes so I can test it out on my Air?

Dec 3, 2013 10:29 AM in response to etype2

Try this:

http://9to5mac.com/2013/11/08/a-week-with-the-ipad-air-in-three-words-believe-th e-hype/


But the problem is the management of the scarce RAM.


I've been experiencing crashes with different apps, the common thing is the...use of memory that soon "depletes"...


I post here a crash log from my SuperPad


Crash log example


Incident Identifier: 05AABA2C-405C-481A-A21A-D526D81C7533

CrashReporter Key: 7668ec56ac8eecedad0f5abc81a119e4cb76164f

Hardware Model: iPad4,1

OS Version: iPhone OS 7.0.4 (11B554a)

Kernel Version: Darwin Kernel Version 14.0.0: Fri Sep 27 23:08:32 PDT 2013; root:xnu-2423.3.12~1/RELEASE_ARM64_S5L8960X

Date: 2013-12-03 18:50:48 +0100

Time since snapshot: 113 ms


Free pages: 5706

Active pages: 78168

Inactive pages: 35298

Speculative pages: 3802

Throttled pages: 0

Purgeable pages: 0

Wired pages: 119229

File-backed pages: 22374

Anonymous pages: 94894

Compressions: 248987

Decompressions: 60506

Compressor Size: 10966

Uncompressed Pages in Compressor: 34269

Largest process: MobileSafari


Processes

Name <UUID> rpages recent_max fds [reason] (state)


MobileMail <387c38c23acc32dc912a5088ef6b2b66> 1363 1363 200 (resume) (continuous)

tccd <a4190e0e6f6b3d23b06326c8935a5bb4> 213 213 200 (daemon)

kbd <4350c1efc23b3182809fcb6d8a7885fd> 1348 1348 200 (daemon)

librariand <f9e63967978833b585958d2d38f51e16> 486 486 200 (daemon)

MobileSafari <e7a0a9831f8c3339a9425f56f51e5005> 179850 179850 400 [per-process-limit] (frontmost) (resume)

identityservices <cd1fff47d6ad3b0f85cdc5fb39d8b53e> 433 433 100 (daemon)

syslogd <5c3a246617d3399e977efc84c2e29df2> 223 223 50 (daemon)

imagent <5080234127f5363fb539ffc3965af6e2> 345 345 50 (daemon)

wifid <ca4f06468bf03d0f8847089e8cd320f1> 498 498 50 (daemon)

powerd <a1fc82c399dc36e2b18a6fbb3d936a88> 149 149 100 (daemon)

locationd <10f268a18d5d3343ab21be48bb005ecf> 1452 1452 100 (daemon)

mediaserverd <f067d4c2a21a30fbabab30d9c94ccbd3> 1139 1139 50 (daemon)

iaptransportd <4c622f6c4295395997e7a6ec783b4623> 248 248 100 (daemon)

mDNSResponder <2b8ad561938f3fc0a6255b607f503040> 306 306 100 (daemon)

apsd <ceb7855af3a63c2682fab13d5e0aeb82> 662 662 100 (daemon)

dataaccessd <b155854105f531248c2a44fd3733d59e> 2316 2316 200 (daemon)

sharingd <550630f3f5dc3f0aa08ba04876d82e6d> 584 584 50 (daemon)

voiced <baad1d590ec8344385d046dacfa431da> 337 337 200 (daemon)

assistantd <5abc7ba2f2073bc98f6e8902bd736604> 1000 1000 200 (daemon)

assistant_servic <33c881cc5b193213a31c53f4241a7047> 696 696 200 (daemon)

calaccessd <d6960604dc2c37499cd597b510055d7e> 282 282 200 (daemon)

awdd <ccdd312f794e39e0b77a41fb0fc67daa> 323 323 200 (daemon)

SpringBoard <fe632b47e4ee342baf4b3701cd11b242> 15596 15596 50

backboardd <2f84882cf3693dfb921f4e0d38966f50> 93702 93702 50 (daemon)

fseventsd <a0223d346d4431a5ba1caabf8505b40e> 247 247 50 (daemon)

lockdownd <e280cf66209e3be980809a7d93eea76e> 270 270 50 (daemon)

configd <bb6e02e801a93ef896f2f3cf5cbb00fe> 624 624 50 (daemon)

fairplayd.A2 <f788338420e63532960518b7b1333967> 145 145 100 (daemon)

aggregated <6189b3e3d0c83a879b99cf7cd566dffb> 786 786 100 (daemon)

BTServer <3669aefbfb2e3577b17bde9598feda76> 357 357 100 (daemon)

distnoted <c40569cbea09312b9310bc74cbc88e29> 157 157 100 (daemon)

UserEventAgent <0d33b64c0c003a65b9a87c6622921781> 664 664 50 (daemon)

networkd <c7aa87e0c2d33d379a09598281a5e3ee> 682 682 100 (daemon)

EscrowSecurityAl <e14ee8c5bc0f3447b6cdaad44ab402da> 220 220 100 (daemon)

filecoordination <72a4cec360d435c09cb83d2316317288> 240 240 200 (daemon)

touchsetupd <0c315f01ae8d3675ad1a4eda4c9b18bb> 195 195 200 (daemon)

ubd <231dc91e9b11307eb98874f9bbfaa86c> 615 615 100 (daemon)

pasteboardd <6a060fcef15735f6884cc7e7f388d7bb> 175 175 200 (daemon)

cplogd <96828e7047bf36e2a1cdffcc1be700f8> 144 144 200 (daemon)

wirelessproxd <9f112d11a5f734019013a43e9fc677a9> 62 62 200 (daemon)

CommCenterClassi <43ec18e4391c3f58a157849cda0d61e0> 422 422 50 (daemon)

notifyd <bd919e93d6293562af0b7ec0e21247a0> 256 256 100 (daemon)


**End**

Dec 3, 2013 11:37 AM in response to etype2

Tried that link a second time. This time it took 12 seconds to load. Scrolled down to bottom with no crash. Attached a link with the last link on the bottom but it may show up at the top.


Try this. Let it load fully until the spinning wheel stops and then scroll down at a little faster then normal reading speed. It did not crash for me.


http://9to5mac.com/2013/11/08/a-week-with-the-ipad-air-in-three-words-believe-th e-hype/

Dec 3, 2013 1:23 PM in response to Fabio_from_Italy

Fabio,


Third test: open Apps 1. My personal website which is graphic intensive 25 pages, some take 20 seconds to load.

2. The Weather Channel

3. CNN live video running

4. Pandora with song playing

5. This site


This time 9to5 Mac.com took 17 seconds to fully load. Scrolled down faster then normal reading speed (not a speed scroll) and no crash.

I would ask the same question below:


"Hey Fabio just curious did you restore your iPad Air and install your apps again like some have said on here?"

Dec 3, 2013 1:34 PM in response to Yellowtail714

FYI

If you haven't seen it yet, here is the iPhone Configuration Utility Apple sent me to collect data after a crash and send it to the engineers. You download it to a Mac, sync the iPad with iTunes, then look in the console of he utility.

http://support.apple.com/kb/dl1465


You can also find logs for the crashes on a Mac in the hidden library ~/library. Look for the Logs folder, then CrashReporter then Mobiledevice. Interesting stuff there. The engineers asked for that, too.


Wonder what the conversations are at Apple about this.

Ipad air low memory crash

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.