Ipad air low memory crash

I reported in this thread that I took my iPad Air to the Genius Bar on about November 13. The tech replace iOS with a fresh copy and told me to set it up as a new device, rather than restoring from backup. Since then, I have had exactly one crash and restart, although there have been numerous low memory reports that are not associated with crashes.

Just before writing this, I performed the twitter test documented earlier in this thread using Safari. Safari did crash as I was loading more tweets, but the iPad did not restart. The crash was confined to Sari only. There is a low memory report recorded at the time of the crash.

I had to reinsall my app one at a time. I tried using sync in iTunes in my PC and it didn't work so what I did I used my iPad and clicked on paid apps and click install for each app. I named my device using a new name. After the clean restore and installing my apps I used twitter, Safari, emails, HBO, Netflix, DirecTV, Comic book apps, Amazon Prime, etc. and my iPad Air stopped crashing.

I had this issue on a white 32GB ipad air wifi.

Happened around the 7.0.4 update, but I can't be sure as I had swapped out my original Ipad air as it had a dodgy screen.

I can replicate it easily by opening a selection of apps i normally use; netflix, iplayer, comixology etc and then double tapping the home button and scolling through the apps.

9/10 it will restart - white screen and black logo and back to the lock screen.

Apple support are sending me a replacement. I argued it was software but let's see what happens.

NB. Restore and restore as new ipad did not resolve it.

Going on day three after manually restoring my iPad as a new machine and re-downloading all of my apps one by one. I also deleted my iPad 4 restore so that I wouldn't use it. After doing all of this I have not had the respring issues, I see low memory errors, in diagnostics, but did not experience any crashes. But even if this does work I'm not sure this is a "works as designed". This is still a problem with 7.0.4 and should be fixed. Restoring manually only works for some of us and is a workaround not a fix.

People. Understand none of his is going to fix anything. Call AppleCare and ask for a senior advisor.

Apple is no on it, even if the Geniuses aren't.

Right now, the restores and replacements and buying a new device are a fools errand.

That is correct. Eventhough my iPad Air haven't crashed since last Sunday my case number is still active.

My ticket is still open as well because the restore is not a fix. So I'm not reporting it as one.

I have had this same problem with the iPad Air that I got a couple weeks ago. It occurred with iOS 7.0.3 (I think) before updating it to 7.0.4. 7.0.4 did not improve it; if anything, it made it a little worse.

Before (and since) getting the iPad Air, I was having the same problem with my (previously) trusty iPad 2 and iPhone 5 ever since updating to iOS 7 in September.

I have made a couple discussion threads on the topic and posted in several others. Hopefully Apple will be forthcoming with a fix soon.

As others have suggested, contact AppleCare and request that you talk to a senior advisor. Make sure they open a case and that you get a case number.

I couldn't recreate the problem using the Twitter method on a 64GB iPad 2 running iOS 7.0.4, but I can every time using an iPad Air

Same thing here. Regualr crashes - never had them with ipad 2. A HUGE disappointment (and I've already sold my lovely ipad 2 :( )

Guess what. The iPad Air has he same amount of memory as a 4 year old Android phone.

64 bit processor needs to reserve more ram for apps. The quad core GPU needs memory.

ONE GIGABYTE of RAM in a device from the "leader" of the Tablet industry, going into 2014? Really?

There is no software fix for this.

This was pure stupidity by Apple. Steve Jobs may be watching, but he sure isn't influencing quality anymore.

Corporate greed eclipses quality and good business sense at Apple, AGAIN.

I predict a new iPad in 6 months- with more memory (the minimum the corporate bean counters will allow).

That old kettle of fish again, I wondered how long it would take to bring that subject up in this topic that is another subject and does not help the fault atm and is not productive, although it would have been nice to have 2gb it would still have crashed as it's a software fault, I can get a crash with no other applications open (I closed them all) and just safari with two to three tabs open.

Also people are seeing the crashes on other devices with iOS 7 if it was just the 64bit part and lack of memory that wouldn't happen...

Wrong. As I stated, the 64 bit CPU needs to reserve more memory than the 32 bit CPU does, for the same apps.

Install a memory monitor from the app store, open a few apps and then open 8 tabs in Safari....CRASH BOOM CRASH BOOM

You did not read my post clearly the problem occurs with ONLY one application open (safari) so is not down to only having 1gb do you even have an iPad air or are you just trolling this thread?