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All of a sudden, my ipad 2 has no sound after I downloaded ios7

All of a sudden after downloading the iOS7.3 update, my iPad 2 has no sound. all else is ok.

Cannot figure this out.

iPad 2, iOS 7.0.3

Posted on Nov 6, 2013 5:11 PM

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Question marked as Best reply

Posted on Nov 6, 2013 5:15 PM

Try a reset: hold down the home button and the sleep/wake button together until you see the apple, then let go.

55 replies

Apr 20, 2014 12:01 AM in response to blue1420

I have had this problem with my ipad 2 twice now. The first time I was able to fix with 10 second hold home and the sleep button for reboot. The second time I tried everything that was in every thread I found including: cleaning charging connector, sliding mute button, soft reset in settings (even the reset choice that wipes settings and media), updating OS, disabling bluetooth as it could be connected to a speaker and few other things. The only thing that worked is a tip from someone in this support community which suggested to go to youtube and do a search by the microphone button (like SIRI type search). This will ask accesses to your microphone so say yes and the external speaker will star working. In my case the sound through the headset always worked, so check to see if you get that to make sure you have similar problem like mine. I'm thinking that this is old hardware/advanced OS problem and I predict it will come back to me soon. Probably few people have real issue with failed hardware and will never find a fix, but the majority are software related. Some will get it fixed with reboot or reset but maybe it's time to start looking into a new generation ipad!!!!!!!

Jun 25, 2014 3:40 AM in response to Theelliotfamily

Hi there, I had a similar issue where there was no sound from my iPad, this occurred after using the belkin Bluetooth audio receiver. I tried all the different methods described in other posts to no avail. A couple of days later, still no sound (except when adjusting sound level in sounds in the general menu), so I decided to reconnect the audio receiver via Bluetooth. I was able to get sound via the AV system. I then disconnected the Bluetooth again (via general setting menu), amazingly sound returned to the iPad. Clearly a software issue, very frustrating, but at least now I have sound again.


cheers.

Nov 25, 2014 5:12 AM in response to DABtwice

We have had all of these problems and have tried every solution recommended in the string above. We did the hard reboot, we reloaded the iPad, we even restored a previous backup version, we did a full erase & restart of the device which caused us to lose all of our defined network connections, we reconnected to a Bluetooth and then disconnected again. We tried everything. We even went to Apple support and they could not get it to stop failing. Within a few minutes the sound would fail again.


However, when I removed the Xfinity app from the device, no more sound problems at all. I have not seen that solution anywhere in this string. For those in the future who may have the problem, try removing that software. It fixed our issue. It would likely fix yours without going through all of the above headaches and colossal waste of your time.

All of a sudden, my ipad 2 has no sound after I downloaded ios7

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