Sharing with you my wifi problem with the new Macbook Pro late 2013, 13". I bought it a few days after it was released in the market last October. After using it for some time, I began to notice that my MS Lync VOIP program would crash whenever I am in the VOIP call. At some point, I began getting dropped wifi link (greyed out wifi) that the only way to recover is to be very close (1-2 meters) away from the base station (Time capsule). As it happened often, I started checking my network and found out that my wifi has too high latency (same story as here in the thread).
So just before New Year eve, I brought the laptop to the Apple Service Center here in the Philippines and they replaced the Airport card inside. After replacement, the problem did not go away so they replaced next the Logic board and the display. Still the problem of high latency ping times did not go away and I was then told by Apple hotline to bring it to a second service center for confirmation that the problem is indeed still present and hardware related and then they will replace it with a new laptop.
Brought it to a second service center who confirmed that it was a Wifi hardware problem (still the high ping latency towards the base station) is present and this time, I was told that apparently they will need to have a 3x hardware replacement or repairs and if the problem does not go away, they will do a complete device replacement on the 4th repair. It does not make sense to me given that this problem was in the first place already present since day one that Apple started shipping the latest 2013 MBP retina. I have not used my laptop properly for almost a month now as it is always with the service center and Apple still has refused to replace it.
Has anyone got the same experience or am I the only one?
