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Late 2013 Macbook Pro Retina 13'' Wifi Issues

My new MBPR's wifi is very slow and constantly drops the connection, although it is showing that it is always connected. If I restart the computer it fixes the problem for a little bit then it starts again. I have a 2012 Macbook Pro on the same network with no isseues, and I will have to use it sometimes just to be able to browse the web. Is there any way to fix the issue on the new Macbook?

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9)

Posted on Nov 7, 2013 7:38 AM

Reply
814 replies

Jul 19, 2014 10:46 AM in response to vodinhtrieu

You got lucky. That is only a temporary solution if you have a lot of nearby networks competing for the THREE clear channels available. Sooner or later your neighbors will move to Channel six and fight with you.


The recommended procedure is to leave your Router set to "Automatic". When it is slow, cycle its power. As it powers up, it will evaluate the amount of traffic on each available channel. It will pick the least-used Channel, "Automatically". That will give you best performance, unless conditions change. At that point, "cycle the power to your Router" and it will choose the best available at that moment.


That is why "cycle the power on your Router" is so often step 1 in problem-solving these issues.

Jul 19, 2014 3:46 PM in response to FonzMX

Bluetooth uses the same part of the crowded frequency spectrum already populated with baby monitors, cordless land-line phones, microwave ovens and all of your neighbors' Routers. But bluetooth does not use the same modulation technique, so it just adds noise.


The long term solution if you can see more than a few neighbors' Routers is to upgrade to a dual-Band Router, and use the 5GHz band. It adds several more channels, and they are wider.

Jul 20, 2014 5:09 AM in response to Grant Bennet-Alder

Grant Bennet-Alder wrote:

The long term solution if you can see more than a few neighbors' Routers is to upgrade to a dual-Band Router, and use the 5GHz band. It adds several more channels, and they are wider.


This doesn't work. For me anyway. I had the issue on my router which is dual band (2.4 & 5Ghz networks). Scanning my local area there are no other 5Gz networks nearby. I've left the channel on auto and tried manually selecting several channels. The problem persists.


I've got the beta build of OSX Yosemite on a separate partition and when I'm using that, I don't appear to be having the problem. Hoping they've finally fixed the issue with the latest release of OSX.

Jul 26, 2014 8:22 AM in response to rhirons

Try doing a fresh install using an USB. I downloaded Mavericks [10.9.4] from AppStore yesterday and did a fresh install. I was having all the issues listed in this whole thread previously but after the clean install, I don't have any connection dropouts. I am having rMBP Late 2013 13".


Create the USB using the createinstallmedia option as specified in various sites.

Jul 29, 2014 9:37 AM in response to rhirons

User uploaded file


(Sorry my screenshot is so GIANT!!! Don't know how to make it smaller.) I don't want to jinx myself but I upgraded to a dual band router last week and it has been connecting ALL BY ITSELF without me turning wifi off and turning it back on again. In other words it has been working like a normal computer should. When I go out into the garden it still connects to 802.11n because it's out of range of ac. And to tempt fate I hooked up my Bose Soundlink Mini which disrupted everything the first time and everything has been working smoothly for two days now. Now I have Bose and mouse hooked up via bluetooth. Hope I don't have to post in a few days time that everything has gone wonky again. Good luck everyone and the release of Yosemite can't come soon enough.

Jul 31, 2014 6:33 PM in response to monty88haynes

Your connection shown here is on Channel 36, (anything above 14 is in the 5GHz band. Channels there are wider, and there is far less interference. You have a really strong signal at -48, and you transmit speed is a phenomenal 1300. You have left all your neighbors and all your Bluetooth devices behind in the 2.4GHz band.


The new Router may also have more and better antennas in the 2.4GHx band, so that may work a little better when you are out of range of 802.11ac.

Aug 9, 2014 2:59 AM in response to ShaneD90

After 10.9.4 the problem still persists.


Im using my mac normally and this is the log from a ping to 8.8.8.8:


64 bytes from 8.8.8.8: icmp_seq=27675 ttl=48 time=24.754 ms

64 bytes from 8.8.8.8: icmp_seq=27676 ttl=48 time=28.764 ms

64 bytes from 8.8.8.8: icmp_seq=27677 ttl=48 time=26.552 ms

64 bytes from 8.8.8.8: icmp_seq=27678 ttl=48 time=26.162 ms

64 bytes from 8.8.8.8: icmp_seq=27679 ttl=48 time=25.468 ms

Request timeout for icmp_seq 27680

Request timeout for icmp_seq 27681

Request timeout for icmp_seq 27682

Request timeout for icmp_seq 27683

Request timeout for icmp_seq 27684


It just starts to fail!!! to solve i need to turn wifi off&on

The wifi icon show that the connection is ok and also i know it is connected to the router. This doesn't happen with my iPhones and windows machine in the same network.


The BT is off and this happens 3 or 4 times per hour. It is quite annoying.


My computer is a macbook pro 13" retina, 8GB, 2.4Ghz intel core i5


João

Aug 20, 2014 10:15 AM in response to ShaneD90

I've found a solution to the issue. For me anyway Your mileage may vary. I'm sorry if this has been posted before as a potential fix. I'm not about to check 50 pages of posts to find out 😝


Solution

Delete your bluetooth plist file and reboot. This worked for me on the latest version of Mavericks and the Yosemite beta preview.


  1. Go to your Mac's Finder.
  2. Click on the File menu and select New Finder Window
  3. Click on your Mac's icon in the Devices list in the sidebar
  4. Open Macintosh HD (or whatever your Mac's hard drive may be named)
  5. Open Library
  6. Open Preferences
  7. Find the file called "com.apple.Bluetooth.plist"
  8. Move it to your desktop. It should copy there.
  9. Remove it from the Preferences folder by dragging it into the Trash. The Mac will tell you that Finder wants to make changes. Type your password to allow this.
  10. Restart your Mac.

Full guide with step by step found here - http://www.imore.com/how-fix-mavericks-wi-fi-zapping-bluetooth


Hope this works for you too.

Sep 8, 2014 12:38 AM in response to ShaneD90

Hello everybody. I recently bought a macbook pro retina 15" late 2013.

I have some wifi issues. For exemple, when I switch on my macbook, all my devices (macbook pro included) disconnect from wifi. I need to wait 1 or 2 minutes to reconnect.

I have some connection drops. It's not a big problem now but I'm afraid it get worse.

Any fix ? You think it's a hardware or software problem ?

Late 2013 Macbook Pro Retina 13'' Wifi Issues

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