Late 2013 Macbook Pro Retina 13'' Wifi Issues

Ok, things are getting worse.

My macbook refused to connect when I turned it back from sleep.

I'm afraid. Is it a hardware problem ?

Hi I've tried to read though most of this massive thread, and can see there are lots of issues going on.

I have not see one exactly like I am having (maybe jonnycache?), so I will describe it to see if anyone has successfully solved it.

I have my macbook connected by wifi to a NAS via a TP Link ac router. The NAS is gigabit wired to the router. When all is working well I get transfer speeds between mac and Nas of 40-50MB/s and am very happy with this.

Sometimes though the transfer speeds drop to 2-3MB/s. It seems random when this occurs - maybe a couple of times a week. I thought it was related to the macbook sleeping rather than being shut down, but can't reliably repeat this. Sometime it can sleep and wake up fine, sometimes it can be fully shut down and then be slow after starting up.

The wifi always connects quickly and almost never seems to fully drop out, so I'm not seeing some of the issues mentioned in this thread, just a massive speed reduction.

The only reliable way to restore the speed is to reboot the router. A couple of times I have restored the fast speed by deleting the wifi connection and restoring it (entering the password again), but this doesn't usually work.

I have a support case with TP Link and they have offered to replace the router, but having read this thread I have my doubts over whether this will help, and strongly suspect the mac to be the issue. Unfortunately I don't have any other AC clients with which to test the speed.

I just can't understand why the router reboot always restores the speed - what is changing? Rebooting the mac doesn't fix it.

Is it worth opening a support case with Apple? Should I try the router exchange? Any other ideas?

The 2.4Ghz band seems solid by the way, no major speed variations. But obviously with this I can't get AC speeds.

Here is my screenshot from a time when it was slow in case it helps (the stats are pretty much the same whether the speed is fast or slow):

Many Thanks!

Thanks for the information. This works! Simple and to the point. Much appreciated.

Is apple aware of the problem ?

Hello everyone!

I want to share my experience about this issue.

I had the same issue with my Macbook Pro Retina 13 Late 2013 bought in March 2014.

I had problems when using Magic Mouse and dropping wifi connection. However it happened scarcerly also with bluetooth off. I measured it with a router pinging and I could observer "Request timeouts" in random chunks and erratic pings.

I could conclude that this happens mainly with 802.11g/n 2.4G networks, when you are futher away from the router, although the network strength indicates full signal. The G network performs worse than N network.

The issue fits exactly to the same one with MB Air: http://www.midwesternmac.com/blogs/jeff-geerling/2013-macbook-air-wifi-problems

I tried everything what I could find about the issue, nothing worked at all.

I had it serviced in Authorized Service Centers twice here in Czech Republic.

First time, they reported faulty Airport Card and replaced it. It did not change.

Second time (a different one) they could not reproduce the issue. In my opinion, they did not really try. They provided me a testing log with ping, which exposed "Request timeouts", but this was nothing for them to care about.

Then I got in touch with Apple Customer Center and demanded to replace my MacBook. After two month of negotiations, this actually happened.

I got a brand new Macbook Pro Retina 13 Mid 2014. It did not change at all.

This means to me that this is considered as a "normal system behavior" and it does not seem to be considered at Apple side as an issue.

I don't really see any solution to this now.

Hope you wi-fi and bluetooth works fine!

Cheers,

Filip

This somehow tells you how the quality control in both SW and HW has gone down since Steve Jobs has passed away. I have this laptop for 1/2 year and this problem has not been fixed with different tries. also, SMB authentication bug is still there. IOS8 is full of bugs. The share my location is confusing since it is everywhere in the settings, and when you are in the middle of something the portrait and landscape mode always mess up the title bar....

Those things could only happened in Windows and Android.

I am deeply worried if apple is going to be as bad as the others in a few years.... Tim Cook needs to be tough on his QA team!!!

I can confirm this issue is 100% FIXED (MacBook Pro 13" late 2013) with today's release of OS X Yosemite 10.10.

chotty1 wrote:

I can confirm this issue is 100% FIXED (MacBook Pro 13" late 2013) with today's release of OS X Yosemite 10.10.

Really, a one day test is enough to convince you of a 100% cure?

Good luck.

I've been beta-testing 10.10 also. It fixes the problem. Wifi is solid bars & working the instant you lift the screen... try it, Sparky.

🙂

Do not lie, this issue is not fixed at all Yosemite did not address any wifi problems. My mac stays connected to wifi but disconnects from the internet. Late 2014 macbook pro retina. Apple doesn't care about our problems.

I am NOT "lying". it fixed MY macBook Pro 2013 WiFi wake from sleep issue entirely , Idjit.

I had same problem with my iMac 27 (Late 2012), and the solution was to manually enter googles DNS servers into the wifi configuration, been working ever since. They are 8.8.8.8, and 8.8.4.4, when you enter these they override the dhcp dns server.

I had same problem with my iMac 27 (Late 2012), and the solution was to manually enter googles DNS servers into the wifi configuration, been working ever since. They are 8.8.8.8, and 8.8.4.4, when you enter these they override the dhcp dns server.

This app may help. It was made specifically for the MacBook Pro Wifi issue, but it may work on iMacs as well. PingFixer

https://itunes.apple.com/us/app/pingfixer/id808479246?mt=12