Arthur,
Can you give me some advice as well? My fan runs all the time and my computer is much slower than it should be. It's not a death crawl, but I don't know how to remove things or what to remove without messing up my system. I'm a first timer here.
Hardware Information:
MacBook Air (11-inch, Mid 2011)
MacBook Air - model: MacBookAir4,1
1 1.8 GHz Intel Core i7 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 7 days 6:35:2
Disk Information:
APPLE SSD SM256C disk0 : (251 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 250.14 GB (89.27 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.steelseries.BoardListener (8.24 - SDK 10.6)
com.logmein.driver.LogMeInSoundDriver (1.0.0)
com.sierrawireless.driver.SierraSerial (1.0.1)
com.Symantec.kext.SAVAPComm (12.1)
com.fortinet.fct.kext.fctwfnke (1.0 - SDK 10.7)
com.fortinet.fct.kext.avkern (1.0.1 - SDK 10.7)
Startup Items:
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
HP IO: Path: /Library/StartupItems/HP IO
NortonMissedTasks: Path: /Library/StartupItems/NortonMissedTasks
SMC: Path: /Library/StartupItems/SMC
SymAutoProtect: Path: /Library/StartupItems/SymAutoProtect
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link
[System] com.fortinet.forticlient.appfw.plist 3rd-Party support link
[System] com.fortinet.forticlient.epctrl.plist 3rd-Party support link
[System] com.fortinet.forticlient.fmon.plist 3rd-Party support link
[System] com.fortinet.forticlient.servctl.plist 3rd-Party support link
[System] com.fortinet.forticlient.vpn.plist 3rd-Party support link
[System] com.fortinet.forticlient.wf.plist 3rd-Party support link
[System] com.logmein.logmeinserver.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
[System] com.sierrawireless.SierraReset.plist 3rd-Party support link
[System] com.sierrawireless.SierraSerial.plist 3rd-Party support link
[System] com.sierrawireless.SWoCMon.plist 3rd-Party support link
Launch Agents:
[System] com.cisco.anyconnect.gui.plist 3rd-Party support link
[System] com.logmein.logmeingui.plist 3rd-Party support link
[System] com.logmein.logmeinguiagent.plist 3rd-Party support link
[System] com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.symantec.quickmenusa.application.plist 3rd-Party support link
[System] com.symantec.savdiskmountnotify.application.plist 3rd-Party support link
[System] com.symantec.scannotification.application.plist 3rd-Party support link
[System] com.symantec.symsecondarylaunch.application.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.nds.pcshow.plist 3rd-Party support link
[not loaded] com.nds.pcshow.uninstall.plist 3rd-Party support link
User Login Items:
iTunesHelper
Microsoft Database Daemon
AdobeResourceSynchronizer
SteelSeriesEngine
Dropbox
FortiClientAgent
Internet Plug-ins:
LogMeInSafari64: Version: 1.0.586 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.8 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
LogMeIn: Version: 1.0.586 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
LogMeInSafari32: Version: 1.0.586 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.7
AdobePDFViewer: Version: 10.1.8 3rd-Party support link
GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Java 3rd-Party support link
SymAutoProtect
Symantec\nQuickMenu 3rd-Party support link
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Neat ADF Scanner 2008 10_5: Version: 1.0.0.15 - SDK 10.5 3rd-Party support link
/Library/Image Capture/Devices/Neat ADF Scanner 2008 10_5.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Applications/iWork '09
Microsoft Communicator: Version: 13.1.3 - SDK 10.5 3rd-Party support link
Garmin Training Center: Version: 3.2.1 - SDK 10.5 3rd-Party support link
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% Activity Monitor
3% WindowServer
3% EtreCheck
1% plugin-container
1% sysmond
Top Processes by Memory:
483 MB firefox
94 MB plugin-container
74 MB mds_stores
61 MB WindowServer
37 MB Finder
Virtual Memory Information:
469 MB Free RAM
1.22 GB Active RAM
787 MB Inactive RAM
1.13 GB Wired RAM
82.28 GB Page-ins
2.45 GB Page-outs