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Bluetooth pairing the Nike Fuelband SE to Iphone 5?

Is anyone having issues bluetooth pairing the Nike Fuelband SE to Iphone 5? I have tried restarting both devices, waiting until the band is charged fully, maybe my band is defective? I even factory reset my Fuelband SE and it still wont pair, my Iphone will pair with my kindle so I know it's working.

iPhone 5, iOS 7.0.3

Posted on Nov 7, 2013 10:37 AM

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53 replies

Nov 8, 2013 1:02 PM in response to Jrm_ncls

That may have worked for you -- but I think most everyone's problems here are that the band will not pair to the iPhone - before you even get to the app part of it. Basically, there needs to be a firmware update to the band so that it will pair via Bluetooth to an iPhone (it currently will pair with other phones just fine). Until then, app updates and other things don't seem like they will help.

Nov 8, 2013 3:19 PM in response to Jrm_ncls

On the Fuelband + there is a pairing function this is to connect two devices together via the bluetooth interface the iphone detects the Fuelband and connects to it.

The Fuelband SE uses bluetooth 4 and doesn't have the pairing function this is done automatically once the iphone detects the Fuelband , BUT most people as I do stumble at when the iphone is trying to detect the Fuelband SE it's as if the Bluetooth isn't working on the band so any further authentication or app is useless it's why NIKE are telling us to sync via USB on the PC. It's either a simple firmware issue or a major Hardware fault

Nov 8, 2013 4:27 PM in response to Zacks3911

I've tried everything suggested here (reset to factory settings, soft re-boot iphone, deleted and re-installed new app, etc.) and even called tech support to help, but nothing works to pair my SE with the iPhone 5 or an iPhone 4S. Bluetooth can't even see the FuelBand when seeking a new device. It's got to be a firmware or hardware issue. So frustrating as this is my first FuelBand. 😠

Nov 8, 2013 9:19 PM in response to teufel_hunden_

What a shame for Nike. I ordered my fuel band at Oct. Waiting long time to this. Does Nike want really stupid? Tell people preorder them and got them with none working. The Bluetooth is not working completely. That's very disappointed with Nike pass the product without testing it. The product developer should be fired or Nike will go down. Lol.

Nov 8, 2013 9:31 PM in response to Zacks3911

Hey Guys just got a mail from Nike and it is as followed:

Hi,


We recently discovered an issue that prevented a small percentage of Nike+ FuelBand SE users from syncing via the FuelBand iOS app. We fixed this issue so you can connect your FuelBand to our iOS mobile app. Simply follow the steps below and you’ll be on your way:


  1. Completely close the Nike+ FuelBand mobile app on your iOS device. Double-click the Home button, then either click the “X” on the app icon (iOS 6) or swipe the app preview up (iOS 7).
  2. Plug your Nike+ FuelBand into your computer. Wait for your NikeFuel to sync and then perform a factory reset.
  3. Unplug the Nike+ FuelBand from your computer and walk a few steps to earn a bit of NikeFuel.
  4. Open your Nike+ FuelBand mobile app and navigate to the home screen of the app.
  5. Check that your Bluetooth icon is solidly lit. Walk a few steps with your Nike+ FuelBand to earn a little bit more NikeFuel and watch your NikeFuel total increase.


If you've already tried these steps and are still unable to sync using the app, repeat the steps above. Feel free to contact us here Nike+ Support and we’ll take the next steps together.


I tried it and it worked.

My band syncs with my phone now.

U guys can also try it.

Bluetooth pairing the Nike Fuelband SE to Iphone 5?

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