error 310

A little late, but hopefully this can help others with the same problem that find this post. If your other web browsers (Google, Mozilla, etc) can function normally online, but your iTunes won't connect, odds are there's a connection problems with Internet Explorer. henryiriawan has the right answer, but if you need a step-by-step, here's this:

1) Open up Internet Explorer and you'll probably get a "Poxy Server Isn't Responding" message.
2) If that's the case, go up to "Tools" in the browser tool bar select "Internet Options".
2) In "Internet Options" window that pops up, click the "Connections" tab at the top.
3) Click "LAN Settings" near the bottom of the section.
4) If the "Proxy server" checkbox is marked with a check, click to uncheck it.
5) Click "Ok" to close the "Local Area Network (LAN) Settings" window.
6) Click "Ok" to close the "Internet Options" window
7) Either refresh the page or close and re-open Internet Explorer, it should be working now.

This worked for me and now my iTunes is functioning again, so hope that helps anyone else who sees this!

Try to check on your Internet Explorer browser if any proxies checked. Unchecked on both those. Basically, error 310 means your ITunes cannot connect to internet. I had experienced in that one, I can browse internet using my firefox, but when I tried opening my IE Browser, somehow, there's proxies entered in there. So I cleared them out and I can connect my iTunes well. Hope that works for you.

I have had this problem for about 2 weeks. I saw some posts about proxies, which made me think. I have recently started using the Hotspot Shield VPN program in order to have an IP address in the USA. I found out that I could not connect using my usual Australian IP address, but when I activated the Hotspot Shield with the USA IP , I immediately connected to the Itunes Store. That may give you some idea of the nature of the problem, which may have to do with proxies.

Thanks to the people that told you to disable proxys i have been having this same error with other programs (Steam, Installers) i think the cause of this in my case is a network monitoring software called Fiddler.

Thank you, Lukavas! I haven't been able to connect to the itunes store in months. I've spent hours looking up and following various fixes with SO MANY reinstalls I lost count. This fixed my problem in just a minute or two. I'm feeling grateful.

Guys, it can't be that you have to disable proxy server settings for iTunes, there is a reason why you have to use a proxy server. What a ... application is iTunes for such a workaround to get it working !???

Please provide clear information who iTunes can be used behind a proxy server! Be more professional ...

Thanks

Hey guys, that is a not professional solution as it can be expected. There is a reason why some users use a proxy server. That's not a acceptable solution, only a workaround. If you have any please provide information how you get the ... iTunes working behind a proxy.

Thank you.

Thanks Lukavas! Evem though I use Firefox, I opened I.E. and followed your advice and it fixed my itunes error310 problem!

Thanks for the easy step-by-step instructions. That was exactly what I needed.

I was having this problem, too. I had to disable proxy server in Chrome, and I was finally able to connect.

i was facing some problem while restoring my ipad.. it kept saying check your network settings .. and thanks to u and to your post that i finally restored my ipad.. i'm really grateful to you! 🙂

Thank you so much! The step by step was very helpful. I'd smooch your cheek right now if I could, really glad I found this post.

THANK YOU!!!!!!!!!!

Thanks Henry!! worked wonderfully for me.

Oh my god, I haven't been able to fix this for weeks and I was completely baffled. THANK YOU