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Kenshin49 Author

Level 1

2 points

error 310

I keep getting an error 310 when i try to sign in. Says that iam not connected to the internet but i am.

Posted on Nov 7, 2013 4:11 PM

Best reply

henryiriawan

Level 1

0 points

Posted on Dec 18, 2013 9:36 PM

Try to check on your Internet Explorer browser if any proxies checked. Unchecked on both those. Basically, error 310 means your ITunes cannot connect to internet. I had experienced in that one, I can browse internet using my firefox, but when I tried opening my IE Browser, somehow, there's proxies entered in there. So I cleared them out and I can connect my iTunes well. Hope that works for you.

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18 replies

Plupy27

Level 1

0 points

Jul 10, 2015 2:26 PM in response to Lukavas

Thank you I use Chrome but it was an IE problem that was stopping iTunes working.

fke

Level 1

4 points

Oct 9, 2016 5:57 AM in response to Kenshin49

Guys, it can't be that you have to disable proxy server settings for iTunes, there is a reason why you have to use a proxy server. What a ... application is iTunes for such a workaround to get it working !???

Please provide clear information who iTunes can be used behind a proxy server! Be more professional ...

Thanks

fke

Level 1

4 points

Oct 9, 2016 6:03 AM in response to Lukavas

Hey guys, that is a not professional solution as it can be expected. There is a reason why some users use a proxy server. That's not a acceptable solution, only a workaround. If you have any please provide information how you get the ... iTunes working behind a proxy.

Thank you.

error 310