error 310
I keep getting an error 310 when i try to sign in. Says that iam not connected to the internet but i am.
THANKSSSSSSSSSSSSSSSSS a million pal,it fixed my poblem
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A little late, but hopefully this can help others with the same problem that find this post. If your other web browsers (Google, Mozilla, etc) can function normally online, but your iTunes won't connect, odds are there's a connection problems with Internet Explorer. henryiriawan has the right answer, but if you need a step-by-step, here's this:
1) Open up Internet Explorer and you'll probably get a "Poxy Server Isn't Responding" message.
2) If that's the case, go up to "Tools" in the browser tool bar select "Internet Options".
2) In "Internet Options" window that pops up, click the "Connections" tab at the top.
3) Click "LAN Settings" near the bottom of the section.
4) If the "Proxy server" checkbox is marked with a check, click to uncheck it.
5) Click "Ok" to close the "Local Area Network (LAN) Settings" window.
6) Click "Ok" to close the "Internet Options" window
7) Either refresh the page or close and re-open Internet Explorer, it should be working now.
This worked for me and now my iTunes is functioning again, so hope that helps anyone else who sees this!
18 replies
For me, it gives me the error while on my library, it gives me 80's music and Country music
and my proxy internet box isn't checked.
Thank you I use Chrome but it was an IE problem that was stopping iTunes working.
error 310