Facebook update not updating

Temporary fix for the Facebook iPhone/iPad app Update 6.7.1 not downloading and installing correctly - until Facebook gets its act together to correct the problem. Open your Facebook account in SAFARI by going to www.facebook.com !

Same issue. I deleted my working version of facebook appas i was unable to update. Now unable to download the app 6.7.1 on iPhone 5. Nor cant download on iTunes. tried almost everything. now waiting for some fix.

I'm getting the same problem on my iPhone 5 and iTunes.

Looks like it's a problem from Facebook's side.

http://tech2.in.com/news/social-networking/following-website-outage-users-unable -to-update-facebook-ios-app/920100

To solve the issue you can do this :

- delete the dark Facebook icon from your device.

- run App Store and search for the app you have bought, scroll the list and you can download Facebook from the cloud.

I downloaded again ver 6.6

- do not attempt any update to 6.7.1 till Facebook will not solve the problem otherway the download will be corrupted again and you will get a dark icon and a not working app.

Hope this helps.

@chetiboy

Unfortunatly I have my menuset to Italian so I can just guess what the menu in English is.

What about if you, after deleting the app, run App Store, Updates, scroll to the right at top to Acquired or Bought apps and scroll down the list looking for Facebook app ?

Can you find it listed there with the "cloud" symbol ?

Hi Bizio61,

You are right i see the cloud symbol.

But I can't download it and I get the same "unable to download" error message.

I'll just skip the update for the meantime.

Many people of different countries are having the same issue. My friends in Asia and the US both have said they had the same issue. So I guess it all ebbs from the App Store. So facebook will have to fix it 🙂

Chill everyone! 😝

Meanwhile, i'll be staying on FB ios v6.7

Hi chetiboy,

in the cloud I got the 6.6 version.

That's what I have reinstalled and I will not try the update to 6.7.1 till the issue will be solved with Facebook and/or Apple Store.

Till then I will carry on with 6.6 version.

I've been getting this problem for the last 2 days, when I try & download it through iTunes instead i get a message telling me it failed because it couldn't download an image associated with the file?

got it!!!!

Not sure if it's a server issue.

I messed around with the time and got it working!!!

I went to general - settings - date and time

Switched off Automatic Time.

I then erased the waiting to download copy I had onscreen and re downloaded and finally!

I tried that. Turned off automatic time, deleted the grey app that wasn't able to download, deleted app, reloaded, it said an update was available, tried again and still cannot download it. I can get into Facebook though.

I tried the time thing, even playing with the date and reinstalling the app. This problem is persisting. I have also tried doing all that and physical restart and software restart and safe mode. Unsure what else I can do, any suggestions?

I think everyone's trying a bit too hard. On iOS7 just go to the update section of the App Store and tap the blue stop icon on the Facebook update. Then proceed to use the old version until they fix 6.7.1

okay, same problem here. i tried all of the suggestions; however, to no avail. finally... i went into itunes. once in itunes i clicked on "apps" and located the earlier version of facebook. then, i manually (with mouse) clicked on the facebook app listed and dragged it to "jen's iphone" listed un "devices." i liken it to dragging a file to another location/folder. so, this was all done in itunes. also, i did delete the facebook app that was not loading. i now have version 6.6 up and running on my iphone. i don't know if this is important to note or not, but i will...i have an iphone 4s, so i don't know if this same "technique" will have the same results with other iphone versions. good luck.

1) make sure that the "new" version and/or the "whatever" version of facebook that won't load is deleted from your iphone. at this point, you now do not have any app for facebook on your iphone.

2) plug iphone into the computer.

3) click on itunes (will likely sync automatically, just wait until completed).

4) once in itunes you will see 5 major headings on the left hand side (i.e., library, store, devices, genius, and playlists); however, these headings may vary depending on preferences, but i think most will have those five listed.

5) locate "library," and under library is a list of things in your itunes library (i.e., music, movies, tv shows, podcasts, audiobooks, and the most important---apps). this list may vary depending on what is in your library.

6) locate "devices," and under there (if your phone is plugged in) you should see your name and iphone (e.g., mary's iphone).

6) locate "apps" listed under the heading "library."

at this point, your phone is plugged into the computer, itunes is up/open, and you have located "apps" on the left hand side and also see "devices" listed, and under devices, the name of your iphone.

7) click once on "apps" - at this point you will see your apps listed, including your facebook app. locate the facebook app.

8) do **not** 'click' but DRAG the facebook app to your iphone listed under devices. (e.g., drag the facebook app to "mary's iphone").

at that point, facebook should automatically start to load on your iphone. if it doesn't press sync.

i did this and now have 6.6 (older version) of facebook now back on my iphone.

of note: i had deleted my facebook app from my library in itunes (was trying anything, even not so bright things). so, in order to get my original facebook back, i went into my "trash" folder and transferred it back into my app in itunes.

okay, that's all i got. tried to be clear. hope it works out for some of you.

I also deleted FB application on iPad and go to iTunes store then installed FB from the cloud. Ater the download ends, "UPDATE" button shows again. But I did not touch the "update" button. Just leave the iTunes store. Then I could work FB with old version. (iOS 7.0.3)