Preview won't capture signature

When I go to add a signature in Preview, I hold the signature up to the camera and nothing happens. I've seen videos of people doing the same thing and Preview instantaneously shows a preview of their signature. I do not have the same luck. Pressing Accept just closes the window and doesn't add a signature. I'm unsure what to do now, as I need to add a signature to a PDF document and would rather not take a picture of the screenshot and paste it into the original Word document.

Preview-OTHER, OS X Mavericks (10.9), 15" MacBook Pro with Retina Display

Posted on Nov 9, 2013 12:43 PM

Reply
34 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Preview won't capture signature

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.