Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mavericks Clock Issue

Ever since I installed the new OS, the clock has had a serious issue: whenever the computer has been turned off, hibernating or on screen saver mode, and then reactivated, the clock resumes at the time of "deactivation". It doesn't seem to be a simple display problem, it's the internal clock. Even the time stamps of emails is screwed up. So every time I open my computer, I have to go the Time & Date settings in System Preferences and unckeck and check both the "Set time and date automatically" and "Set time zone automatically using current location" and the time is reset to the correct one.

I tried with all variations of these two settings unckecked and checked to no avail. Any solution?

Thanks

MacBook Pro, OS X Mavericks (10.9)

Posted on Nov 10, 2013 7:03 AM

Best reply

Drew Reece

Level 6

10,660 points

Posted on Nov 10, 2013 10:18 AM

This seems very odd.

I believe the "Set time zone automatically using current location" feature will resolve the location either via location services (which uses wifi) or via IP (which can be inaccurate).

I can understand if either of these features are slow to respond it may not be able to update, but it makes little sense that the clock fails to continue with it's own 'heartbeat'.

Since you have already tried each combination of settings I would go straight to looking at what is installed & running. Hopefully it will be a conflict with a third party peice of software.

Reboot into safe mode & see if that changes the behaviour. Some features are disabled in safe mode (like wifi on certain models) so you can only test what is working.

https://support.apple.com/kb/HT1455

EtreCheck will give us something to look at, but it is best to see if Safe mode exhibits the same issue.

http://www.etresoft.com/etrecheck

Post the report here & tell us how Safe mode worked out.

If it also fails in safe mode it's time to consider Apple Hardware Test.

https://support.apple.com/kb/HT1509

View in context

18 replies

Lexiepex

Level 6

14,102 points

Jul 10, 2014 2:27 PM in response to musical chemist

As you wish.

I am not sure but one of the ports may be blocked when connected to the WiFi. Then the time is not updated or more.

Set an other Time sync address in place off Apple Americas.

Jul 10, 2014 2:34 PM in response to Lexiepex

Set an other Time sync address in place off Apple Americas.

How do I do that? I only see three options: (1) Apple Americas/U.S., (2) Apple Asia, and (3) Apple Europe. Do you mean that I should use the Asia or Europe address? Or if I experience that problem again, should I temporarily switch to one of these and then change it back to U.S.?

Lexiepex

Level 6

14,102 points

Jul 10, 2014 2:39 PM in response to musical chemist

Well, choose one of the others. There are more, and I am not sure whether they use another port, but try. When it does not do the trick, uncheck the automatic, restart the computer completely, then go to Time&Date again and recheck it.

Lex

PS it is close to midnight here, maybe I respond tomorrow morning.

Mavericks Clock Issue