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Macbook Pro Retina 13" late 2013 (Haswell) UI Lag

My config: 2.6/16/256, 10.9 (Mavericks)


NOTE: Outside of the issues mentioned, this computer has been great. Awesome build quality, perfect size and weight, Retina screen is outstanding, CPU is snappy, boot and wake from sleep is blazing, it makes ZERO noise, even under heavy usage it only gets mildy warm and it gets great battery life.


Here's my problem: While the machine is wonderful in many aspects, it is far from the smooth experience we have come to expect from Apple products. As mentioned in the title, the UI is a step behind and the smooth transitions of non-retina models are stuttery a jerky on the retina.


Some examples of UI issues that I've replicated on floor models at the Apple store are:

1. Putting certain stock apps in fullscreen show choppy animation (Finder, Safari, Chrome, Maps) while others are buttery smooth (iPhoto).

2. Mission control stutters occasionally (usually when one of the above offenders are open).

3. Preview of any large .jpg or RAW image will cause significant lag when putting it into fullscreen. It literally trips the entire way.

4. Swiping between full screen apps will cause light animation stutter.


To troubleshoot it, I've done a few things.


1. Brought it to the genius bar. They checked all of the harware and ran a number of other diagnostics (including resetting the PRAM). While they confirmed the issues I have mentioned, they told me to wait for a software update that will resolve them.

2. Tried things that others have reportedly worked for them: Deleting windowservers in Library, etc.

3. Downloaded "Display Menu" from the App Store so that I can manipulate resolution settings. Interestingly enough, Display Menu hasn't optimized all of their settings for Retina and choosing any stock settings (including best for retina 1280x800) lowers the overall image quality. When in Display Menu's version of 1280x800, all of the problems (outide of the preview issue) dissapeared. Animations were back to being buttery smooth. This leads me to belive that Iris isn't quite up the the task of Retina.


I'm hoping that Apple didn't purposely release these Pro's without considering the GPU's ability to offer a "smooth ride". Has anyone else experienced this? If it is indeed a driver issue, I hope that Apple addresses this sooner than later. Based off of forums from early 2013 rMBP owners, it doesn't look like that will be the case.


Are you experiencing this also and have you found any true solutions?

MacBook Pro with Retina display, OS X Mavericks (10.9), 13-inch 2.6/16/256

Posted on Nov 10, 2013 9:30 PM

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355 replies

Dec 13, 2014 9:34 AM in response to ccccandles

ccccandles wrote:


I have the latest Safari and have noticed no difference. Are you saying that installing 8.0.2 fixed lag system wide?


While I would "normally" react like you and think that the Safari fix cannot be a system wide fix, I think that it MAY be a system wide fix due to the fact that 8.0.2 (and its precurser 8.0.1) is the only Safari release so far that focuses on graphics according to its release notes. So it or the upcoming 10.10.2 which will be including it may bring a solution.


Nonetheless, IMHO, after seeing the "kext" thing (see my previous post), it seems to me that the problem stems from Apple imposing the gpus to downclock. And the proof of that is how people get much better fps after deleting/editing kext. Unfortunately this solution seems to be applicable only to dGPUs. So if someone can apply this solution to the integrated GPUs, that would seem to solve the problem. At this point I wonder whether this is theoritically possible for integrated GPUs??

Dec 13, 2014 10:01 AM in response to mg428

I think that it MAY be a system wide fix due to the fact that 8.0.2 (and its precurser 8.0.1) is the only Safari release so far that focuses on graphics according to its release notes.


I am very skeptical of this. IIRC, the update to Safari is to address WebGL on retina displays. WebGL is used typically for rendering games (it's used for all kinds of things, but you'll likely only encounter it in games) inside the browser, much like OpenGL is used on other platforms.


Also, as the lag is experienced without even opening Safari, the culprit would have to be a very low down dependency that Safari, as well as other OS X applications are built on, meaning that a patch would be for the system, and not specifically Safari. I'm definitely no expert, but this was my first reaction when I heard the theory.


Nonetheless, IMHO, after seeing the "kext" thing (see my previous post), it seems to me that the problem stems from Apple imposing the gpus to downclock. And the proof of that is how people get much better fps after deleting/editing kext. Unfortunately this solution seems to be applicable only to dGPUs. So if someone can apply this solution to the integrated GPUs, that would seem to solve the problem. At this point I wonder whether this is theoritically possible for integrated GPUs??


An uncerclocked GPU could definitely be the cause of shoddy performance, however I don't see there being much of a solution for this. To be honest, I'd rather have sloppy performance over a hot and loud laptop. If the laptop can't handle its own OS without getting hot and draining my battery, then I'll just have to concede to the fact that it's not as great as I'd hoped it would be. Until then I'm going to carry on hoping that it's either poor optimisation of the hardware, or maybe our laptops are from an imperfect batch and Apple will replace them for us.

Dec 13, 2014 11:54 AM in response to ccccandles

ccccandles wrote:


Nonetheless, IMHO, after seeing the "kext" thing (see my previous post), it seems to me that the problem stems from Apple imposing the gpus to downclock. And the proof of that is how people get much better fps after deleting/editing kext. Unfortunately this solution seems to be applicable only to dGPUs. So if someone can apply this solution to the integrated GPUs, that would seem to solve the problem. At this point I wonder whether this is theoritically possible for integrated GPUs??


An uncerclocked GPU could definitely be the cause of shoddy performance, however I don't see there being much of a solution for this. To be honest, I'd rather have sloppy performance over a hot and loud laptop. If the laptop can't handle its own OS without getting hot and draining my battery, then I'll just have to concede to the fact that it's not as great as I'd hoped it would be. Until then I'm going to carry on hoping that it's either poor optimisation of the hardware, or maybe our laptops are from an imperfect batch and Apple will replace them for us.


Sure, it is not a desirable and ideal solution. But it is a potential solution nonetheless which one may opt to apply at his own risk. Besides, have you seen the benchmarks available in the link I posted in my previous post? Below I am posting it again for your convenience:


http://forums.macrumors.com/showthread.php?t=1554168


The GPU Diode Temp of the discrete GPU is 60c when kext is not deleted (the default setting). This demonstrates 60c is safe and reasonable as this is generated with Apple's downclocking. When kext is deleted, the integrated GPU Diode Temp increases by approx %16.5 to 70c, yet with a relatively significant fps boost. I cannot comment on whether such temp increase is unsafe or not to the extent that one would opt to use kext deleted. The same post also measures the GPU Diode Temp of the integrated GPU as 45c. If we assume that a similar solution of kext deletion would increase the temp by the same percentage, then it will increase to 52.5c. At this point, if 60c is safe, then 52.5c is even safer. Perhaps my logic is wrong due to these being different GPUs embedded in different chassis, but such temp increase looks to me relatively insignificant for which I can make sacrifice if it introduces significant fps bump. Last but not least, those benchmarks belong to early 2013 rMBP, therefore the temp increase may be even lower and the fps bump even higher with Haswell and better intgrated GPUs, namely Iris and Iris Pro.

Dec 13, 2014 11:55 AM in response to punkmanmatthew

Also if I go to this site http://www.traveltheroad.com/store/travel-the-road-expedition-journal


when u scroll down to the YouTube video does everything get horribly laggy? I can barley use mine especially when I click play on the video.

it does not get slow when I turn off hdpi using the rdm thing but otherwise with the retina hdpi on its slow as junk.


it also does not get laggy on my girlfriends older non retina 13 inch pro.

Dec 13, 2014 2:06 PM in response to ccccandles

I've went to the Apple store about 2 weeks ago to test out all the retina display MacBooks. I realized, they are all choppy in one way or another. Seems like I was expecting the smoothness of an iPhone considering they are made from the same company. I've just accepted that their is going to be some lag. When safari gets a little laggy, i just close all the windows and 2 finger click the safari icon in the dock, and select "quit." That seems to help all the time. I have learned to also shutdown my laptop every other day. I sleep it 1 day, and shut down the next day. So I am shutting down about 3 times a week. Overall, I am still happy with the Macbook.

And for the record, it is very easy to downgrade back to Mavericks if that is what your Macbook came with. All you have to do is restart your computer into "internet recovery mode" - I think its command-option-R . Then completely delete the hard drive( i mean everything) and then reinstall the operating system. It will automatically reinstall Mavericks if that is what your computer came with when you bought it. Good day

Dec 13, 2014 5:05 PM in response to Sufianbear1985

've went to the Apple store about 2 weeks ago to test out all the retina display MacBooks. I realized, they are all choppy in one way or another


I saw this myself on the laptops at a local computer store. The problem here is that Yosemite introduced a whole new league of lag on Macs, but it isn't isolated to the retinas like in prior OS X releases. Like I mentioned a few posts back, these threads pre-date even Mavericks, but if you look though the history of this thread, you'll notice a huge spike in activity around the release of Yosemite. I'd be willing to bet that most people who have contributed to this thread since october are only experiencing 'Yosemite lag'.


And for the record, it is very easy to downgrade back to Mavericks if that is what your Macbook came with. All you have to do is restart your computer into "internet recovery mode" - I think its command-option-R . Then completely delete the hard drive( i mean everything) and then reinstall the operating system. It will automatically reinstall Mavericks if that is what your computer came with when you bought it. Good day


The difficulty of downgrading to Mavericks was in keeping all my data and Applications. I was able to get a copy of Mavericks from the App store and I made an installation disk, but Migration Assistant wouldn't let me migrate data from my Yosemite backup. I decided a decent computer was worth it though, and decided to do a clean install and pull all the data manually from my TM disk.


I'm now running Mavericks, and as I mentioned earlier, the lag is greatly reduced. But it is still there. If you only noticed UI lag after you updated to Yosemite, this is a different issue. However, Yosemite being so laggy now makes it a difficult task to demonstrate to the Genius bar what the problem actually is.

Dec 13, 2014 5:18 PM in response to ccccandles

Just went to best buy and reproduced the lag with the 13 and 15. Both with the same graphics cards.


I took them both to http://www.traveltheroad.com/store/travel-the-road-expedition-journal

scroll down to the video and if u have the dock icon zoom turned on try to scroll over that while the video

is running. The lag is terrible. Maybe that would help genius bar.


I tried the same thing on a non retina and it did not lag.

Dec 13, 2014 5:34 PM in response to punkmanmatthew

That's very interesting. I followed the link before and assumed the lag you were referring to would have been scrolling. I didn't see any. But the dock, jeeeeez. I've never actually seen dock lag on this computer before now, so that is definitely something. Mission Control was also stuttering like crazy with just that page in focus. I changed my resolution using Display Monitor and like you said, it only showed these symptoms in retina mode. I don't understand how a video in a small frame like that can cause such a huge issue, when the same video in a larger frame shows much less lag.

Jan 10, 2015 3:06 AM in response to JovZun

One year later since the original post, and these issues are still here. Last night i stopped at fnac and gms stores and tried every 2014 model I could put my hands on, and none were able to provide a lag free experience.


If only the discrete graphics version would allow to manually select the graphics card, that problem would probably go away. For those who were willing to bear the cost of less battery life, I mean.

You need to have an app that kicks in the discrete graphics card. That also "fixes" the problem... If you call that a fix.


2000$+ machines that can't handle UI ...


I'm a very loyal customer, I like apple products, but these issues are just preventing me to get a new mbp. And I already returned a late 2013 last year. Come on Apple!!! Wake up and do what you preach in every ad, keynote, wwdc, letter, announcement, ...

Macbook Pro Retina 13" late 2013 (Haswell) UI Lag

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